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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,740 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Washington
1 review
0 helpful votes
Follow Marion L.
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Excellent Customer Services all the way through. Thank you Ricardo; 0)

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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TOP service, true kindness
March 24, 2022

Rafael has guided me through several obstacles, for me need to change flight. I will never do without his knowledge, his experience, which has guided me in a situation of crises to make the best decision that the travel market offered.

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Excellent Service
March 24, 2022

Can highly recommend Rolo as my travel agent, because he has lot of patience and is very thorough in explaining flight options. He is well-mannered and polite.

Date of experience: March 24, 2022
New Jersey
1 review
0 helpful votes
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Excellent!
March 24, 2022

Very helpful. Definitely recommend and will use every time I travel.

Date of experience: March 24, 2022
Canada
1 review
0 helpful votes
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Was excellent
March 24, 2022

Eunice was excellent, she was explaining everything for me to understand

Date of experience: March 24, 2022
Ohio
1 review
0 helpful votes
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Good job
March 23, 2022

I am regular costumer I always perched tickets from asap I always have great deals from them I am 100% satisfied from them

Date of experience: March 23, 2022
Kansas
1 review
0 helpful votes
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Excellent help
March 23, 2022

Zed was wonderful... he walked me through all the steps. He helped me feel safe. He is a wonderful representative and your business is lucky to have him

Date of experience: March 23, 2022
Washington
1 review
0 helpful votes
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Very happy with Kate from ASAP who helped us find a decent fare on a good airline. She made sure we weren't stuck on long layovers and had seats together. Better rate than what I could find via other online travel search sites.

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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I would recommend him and ASAP to my friends I would say he is a very good asset to the Company the way he talked with the client and so reassuring I talked wit others but PACINO was very good excellent in dealing with travel clients, It's a blessing to have dealt with him I am recommending him and ASAP 100 % Virginia S. Aure

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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Best travel Experience!
March 23, 2022

It was a pleasent experience getting my ticket bookings with ASAP travel. Shout out! To my travel agent Santos. He totally made this experience pleasent for me. He was prompt, knowledgable, patient and above all courteous. Keep up the good work!

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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Excellent!
March 23, 2022

Great price, great service and the staff (Bob) is very friendly and helpful.

Date of experience: March 23, 2022
Illinois
2 reviews
0 helpful votes
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Good job
March 23, 2022

I like the way how the agent are a presentative help me he did excellent job I will thank everybody thank you very much and thank you for Mr. Anand

Date of experience: March 23, 2022
Hawaii
1 review
0 helpful votes
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Awesome
March 23, 2022

My agent Biggs is the reason why I will continue to use ASAP. He provided me with exceptional service!

Date of experience: March 23, 2022
District of Columbia
1 review
0 helpful votes
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Carrie was wonderful
March 23, 2022

Carrie was very patient and caring. A pleasure to work with

Date of experience: March 23, 2022
North Carolina
1 review
0 helpful votes
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I have used ASAP to travel to Manila from the US in 2015. Being it was my first time I didn't know I could find tickets cheaper directly from the airlines. Fast forward to March 2022, I called once again to see if they could beat the price of $1260 round trip to Manila. The best the agent could do was $1688. When I told him I had found the tickets cheaper he did not believe me. I gave him the airline info and he still couldn't find it. At this point the conversation became more an investigation for him rather than providing excellent customer service. He called again and asked if I needed tickets and I told him I bought the $1260 round trip already, he hung up without saying another word.

BOTTOM LINE: Shop around for your tickets. This company is not the cheapest agency and there customer service is sub-par. You can always use skiplagged and find the cheapest flight and then go directly to the airline to purchase. I would not recommended using ASAP tickets.

I think its funny that the review credibility is low because I did not purchase tickets. But the fact remains the staff gets upset when you find lower fares and their care seems to go out the window.

Date of experience: March 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 150175
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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ASAP review
March 23, 2022

Good and informative. Customer representative is respectful.

Date of experience: March 23, 2022
North Carolina
2 reviews
0 helpful votes
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Excellent
March 23, 2022

Great services by agent Midnight. I am happy the way he explain details.

Date of experience: March 22, 2022
Massachusetts
1 review
0 helpful votes
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Great service
March 22, 2022

Echo was very easy to talk to & pleasant personality

Date of experience: March 22, 2022
Massachusetts
1 review
0 helpful votes
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Excellent
March 22, 2022

It was easy and service was extremely professional

Date of experience: March 22, 2022
Indiana
1 review
0 helpful votes
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Very good help
March 22, 2022

He Wes very nice help me every corner my fare was ok I got all discount he advice good too

Date of experience: March 22, 2022