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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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New York
2 reviews
0 helpful votes
Follow Gregory H.
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Great Job!
May 17, 2022

Alex was very professional and never tried pushing any other add ons as a matter I requested them after he explained them to me

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Gregory, thank you for your review. We are happy you enjoyed working with Alex! We strive to provide the best service.

Maryland
1 review
0 helpful votes
Follow ARI R.
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Quick Travel Solution
May 17, 2022

Ben, s patiently walked and typed through the triangular IAD …ZRH…STR initial leg and smoothly solved the Rome> Washington return. If he had responded to the inquiry about seat selections, it would have been perfect

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Ari, we are delighted that you loved your experience with Ben. Thank you very much for your feedback.

Philippines
1 review
0 helpful votes
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Amazing service!
May 17, 2022

Eversince I got to know about ASAP Tickets everything has been very good as they offer the cheapest price. Service is awesome too! I have recommended ASAP TICKETS to my family as well. All of us are your customers now. Keep up the good work!

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Diana, we are happy that you loved your experience with us! Thank you for your kind words and for recommending us. We will share this with our team to let them know to keep up the amazing work.

Texas
1 review
0 helpful votes
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Swift Service
May 17, 2022

Good and courteous service. I'll definitely engage his services again.

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Uedo, we are thrilled that you loved your experience with your agent. Thank you for this rating. We hope that next time you will have an even better experience!

New York
1 review
0 helpful votes
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CONSISTENTLY THE BEST
May 17, 2022

I have used ASAP over several years and have experienced unequalled highest positive experience with lowest prices, highest patience and professionalism, and astoundingly great results. Don't bother with the others, unless you've plenty of time and nothing better to do.

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Chris, thank you very much for your feedback! We are happy to assist you to the best standards. Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it.

Canada
1 review
0 helpful votes
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Yet to receive a refund
June 16, 2022

My flight was cancelled due to a snowstorm and ASAP suggested a flight three days away. We were stranded in a hotel and so booked with another agency. They promised a refund but even after 7 months, we are yet to see it in our account. My call has been transferred to innumerable people to whom I explain the entire problem. They assure me that they have already processed it but have not yet seen it in my account. I absolutely need those funds to pay bills. This has caused a great deal of stress for me and makes me intimidated about travelling again. They have great reviews as we are encouraged to submit a review in the midst of purchasing a ticket. I gave it a five star like I am sure the others did. Though reviews are helpful in making decisions, not with ASAP. It is deceptive.

Date of experience: May 17, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161971
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
2 helpful votes
Follow Murali N.
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I had booked a ticket to Hyderabad India from San Francisco USA. I had taken full coverage insurance from ASAPtickets. I am still yet to get money back as promised. We had made several calls and emails to the site but it always ends up never ending vicious cycle.
I am planning on making an official complaint to appropriate authorities in USA. If there are any people had similar encounter then we can include you in this.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161965
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
Follow Suzette F.
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Excellent customer service
May 17, 2022

I want to commend Chin for her exemplary customer service. We had problems for my mother in law's travel requirements for US as it required travel visa so we had to cancel her flight and book another one on the same day. She went out of her way to help us in booking the next available flight. She was very friendly, accommodating, and helpful all throughout our conversation. Chin was very patient at calm during the entire while we were under so much pressure. She is a very example of a great customer service agent. I hope everyone emulates her. Thank you Chin for your support and assistance.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Suzette, we are thrilled that you loved your experience with Chin; she is truly a very qualified and experienced agent! Thank you so much for taking the time to leave us this amazing review.
Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it. We look forward to hearing from you again.

California
1 review
0 helpful votes
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Great Customer Service
May 17, 2022

Excellent Service. Very friendly. Very Knowledgeable

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you very much, dear Jose, for your positive feedback! We hope to work with you again.

Texas
1 review
0 helpful votes
Follow CECIL L.
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I contacted ASAP. Tickets were purchased. I was contacted several days later and informed my transaction was cancelled.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161961
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
Follow Almira X.
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Easy to talk to get tickets right away. The greatest experiences I ever had. Amulet is kind and very helpful.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi, Almira! We are so glad you like Amulet's work! We'll pass along the kind words. Thank you so much for this 5-star review.

New Jersey
1 review
0 helpful votes
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Excellent Service
May 16, 2022

Malaya was extremely helpful. The process of buying the tickets went smoothly.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you, Angelo, for your positive feedback! We will be happy to keep assisting you in the future too.

Massachusetts
1 review
0 helpful votes
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I bought a ticket to fly from Washington to Lisbon. When I did it, I spent USD 49.95 to have Ticket Protection just in case of having to change the data of the flight. It was recommended to me. Unfortunately I had a last minute professional meeting and I had to change the dates of the flight two weeks before the planned trip. They told me that it was impossible to change dates even having buying the Ticket Protection. I lost my money and I had to buy a completely new ticket to go to Portugal.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161959
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
Follow SONENI L.
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Satisfied
May 16, 2022

Efficient and helpful and wish you had flying miles I have been using you a lot

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello, Soneni, thank you for your review! We strive to exceed the expectations.

Maryland
1 review
0 helpful votes
Follow JOSEPH X.
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Great job, great price
May 16, 2022

I wanted to find a group flight to South Africa and called Delta directly. They told me that I could not get the advertised price because only a few tickets were available... I called ASAP and Kai foooond all tickets at an even better price. He worked hard and I am very satisfied.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Joseph, thanks so much for your appreciation. We are delighted that we have been able to meet your expectations!

New York
1 review
0 helpful votes
Follow GERMAINE X.
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Very satisfied
May 16, 2022

My experience was full of happiness with agent who helped me

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Germaine, thank you for your review! We strive to provide the best service.

Latvia
1 review
0 helpful votes
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Pragyan
May 16, 2022

Vito! The best travel agent. He always helps to find the best deals.
Highly recommended to work with Vito and asap tickets.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Pragyan, we are happy that you loved your experience with Vito! Thank you for your kind words and for recommending us.

Florida
1 review
0 helpful votes
Follow Teresita N.
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Five star
May 16, 2022

I enjoyed my experience with Quatar the agent I deal with! He is very helpful, and gave me a good satisfaction of all my questions! Very jolly and very professional to talk with! As a matter of fact I recommended him to a friend of mine! Thank you!

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Teresita, we are thrilled that you loved your experience with Quatar; he will be pleased to know about your review! Thank you for your kind words and high appreciation. We will be pleased to serve you again.

Ghana
1 review
0 helpful votes
Follow Totowasky F.
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Asap tickets very Affordable
May 16, 2022

Asap customer service is very excellent
Keep it up

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Totowasky, we are happy that you were satisfied with your experience. Our team is thrilled to receive such a great rating, thank you!

Canada
1 review
0 helpful votes
Follow Tim T.
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Very upset. I booked long time ago to avail promotion. My booking were cancelled twice. I got no more options for lower ticket. I stocked in the airport my request for hotel is denied.

Date of experience: May 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161685
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.