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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Marcelo Q.
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Mr. Efraim helped me prepared and purchased my round trip ticket from LAX to Manila International Airport,. He patiently guided me what's to be done and he's well trained to communicate and he has the knowledge of being one of your team.
Take care of him, marami siyang makukuhang mga clients for your company's
Busimess.

Date of experience: May 16, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Marcelo, we are so happy that you loved your experience.
Efraim is indeed a very qualified and skilled agent!
Thank you so much for your kind words and high appreciation!
We look forward to hearing from you again.

Texas
1 review
0 helpful votes
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Excellent
May 16, 2022

Great experience! Will for sure work with you in the future! Keep up a good work.

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Marie Paule, thank you for your 5-star review. We will definitely share this with our team to let them know to keep up the amazing work!

Maryland
1 review
1 helpful vote
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Very disappointed
June 15, 2022

I have used Paul S. Many times previously and have always received good service. This booking was difficult, as someone flying from another country was joining me on a trip to California. His tickets didn't seem to be a problem, but mine were. The flights selected by Paul for me were not direct flights, but had lengthy layovers and left very early in the morning. I was unhappy with those flights and contacted the airline directly to change them. The agent was able to book tickets that were direct flights leaving at a reasonable time in the morning and that were $200 cheaper. However, it looks like I won't receive a refund because the original tickets were booked through ASAP and the agent didn't have access to that pricing.

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161683
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Hawaii
1 review
0 helpful votes
Follow Jean M.
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Knowledgeable, efficient
May 16, 2022

Swift. Agent made the purchase easy. He was on top of his job

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jean, thank you for your feedback. We are happy to assist you with your future bookings.

Texas
1 review
0 helpful votes
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Travel booking
May 16, 2022

Excellent services and guiding. Recommend this site and their services.

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Mamerto, we are grateful that you took the time out to leave us a 5-Star review. Thank you for recommending us!

Alaska
1 review
0 helpful votes
Follow Ceasar I.
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Great
May 16, 2022

It's my first time to use ASAP ticket, we'll everything good goin for now. I hope that this transaction will go smoothly especially change of schedule flights.

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello, Ceasar, thank you for your review! We strive to provide the best service.

Illinois
1 review
0 helpful votes
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Best travel agent experience
May 15, 2022

Hamby is very knowledgeable about philippine travel and was very helpful and personable. He made very constructive suggestions and i would work with him again to book future flights. I wish all customer service were this good.

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear M. B., we really appreciate you taking the time to share your positive experience with us and the community. We look forward to working with you again!

Georgia
1 review
0 helpful votes
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Excellent
May 15, 2022

The agent was very helpful in helping me find the right flights

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, Sandrina, for your positive feedback! We will be happy to keep assisting you in the future too.

California
1 review
0 helpful votes
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Valencia
May 15, 2022

EXCELLENT experience with Valencia! He's the BEST! I admire his patience and commitment in helping customers!

Date of experience: May 15, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Maria Teresa, thanks so much for your 5-star review. We are delighted that we have been able to meet your expectations!

Massachusetts
1 review
0 helpful votes
Follow Elahe C.
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Very good experience, he is very polite & has a lot of patience.
To me he is a great agent.

Date of experience: May 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Elahe, we are so happy that you loved your experience. Florida is indeed a very qualified and skilled agent!
Thank you so much for your kind words and high appreciation!

Arizona
1 review
0 helpful votes
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Zendaya was excellent, he worked with me and was very patient and very helpful. I was working with limited funds at the time. Very grateful he was understanding and was able to assist me. Excellent employee.

Date of experience: May 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, Dorrett, for your positive feedback! We will be happy to keep assisting you in the future too.

Canada
1 review
0 helpful votes
Follow Robert E.
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Completely Satisfied
May 14, 2022

The Agent I dealt with, ( Winter) was very professional and she walked me through the maze of booking a flight.
The days of having a travel agent handle the arrangements for a local client I guess are gone.

Date of experience: May 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Esteemed Robert, we are so glad that Winter was the right person for you; she will be happy to know about your appreciation! Thanks for the kind words.

New Jersey
1 review
0 helpful votes
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Good service
May 14, 2022

I like your service I'm so happy thank you so much for your time!

Date of experience: May 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Danilo, thank you very much for your review! We strive to provide the best service.

Philippines
1 review
0 helpful votes
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Fast, efficient, best deal
May 14, 2022

Sakshi took no moment to waste when she heard exactly what I needed. Did not need to explain and explain, she found exactly what I needed without error. Very impressed and happy with her competency, professionalism and promptness. No time wasted, no stress. Thanks Sakshi!

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jessica, we are thrilled that you loved your experience with Sakshi; she will be thrilled to know about your appreciation! Thank you for this amazing review. We will be pleased to serve you again.

Minnesota
1 review
0 helpful votes
Follow Hamza A.
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Great
May 13, 2022

Great Agent Damian is, he helped a lot. Solved a huge problem for us.

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Hamza, we are glad that Marcie was the right person for you and that you are satisfied with his work. Thanks for your 5-star rating!

Missouri
1 review
2 helpful votes
Follow OMAR A.
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BE CAREFULL GUYS!
ASAP TICKETS are a big SCAM!
I booked and paid for my ticket with these scammers, but I never received my booking confirmation. One of their agents called Josephine, was on the phone with me to book my ticket from New York to Cairo, Egypt and kept telling me that I should be receiving my ticket within an hour or so but 24 hours later I never received it! I had to call my bank and file a dispute against this transaction because ASAP TICKETS never sent me a booking confirmation!
BE VERY CAREFULL GUYS!
This company is NOT legit!

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161445
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

New Jersey
1 review
1 helpful vote
Follow Seiko K.
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ASAP TICKET is such a Scam! Beware!
June 12, 2022

I booked the tickets of Virgin Atlantic with ASAP ticket. I paid $100 the "Ticket Protection" as well since I was recommended by their agent called Kalkin. I was told that I can cancel or make changes for the ticket if I want without charge. Now I want to change the traveling dates and contacted them. Then they now say they cannot change the dates because of the policy of Virgin Atlantic. It is totally different from what I was told. Now they even stopped responding to my email and never calling me for this matter. I called Virgint Atlantic but they said ASAP ticket is not an agent they officially work with so they even cannot help to change the ticket. ASAP TICKET IS SUCH A SCAM! I read good reviews so I booked air ticket 3 times with them. 1st time I felt good but 2nd and 3rd tickets I booked almost same time. Their support for 2nd trip was useless. They only gave me phone number for the flight company to reach them out and the number never worked. Nobody picked up calls for 30min, I called 3 times. And this travel with Virgin Atlantic is the 3rd tickets I booked. I will never book a ticket with ASAP. It is far better to book from airlines website if they keep giving false information and services. I really wish if I could find any place I can complain this officially!

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161443
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
Follow Rolando X.
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Change of flight schedule
May 13, 2022

You guy's did a great job, the only problem that I have a bad experience is the the number of times of changing flight schedule. I'm not sure if the problems is from the AIRLINES or on ASAP Tickets.

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rolando, thanks so much for your feedback. Hope that next time we will do much better and will meet your expectations!

Texas
2 reviews
0 helpful votes
Follow Shirley E.
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Custer Service
May 13, 2022

Ebuka is really good at what he is doing, he really help me a lot with my airplane ticket. He is ver professional and he he works very hard with his clients. Excellent service Ebuka.

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Shirley, we are thrilled that you loved your experience with Ebuka! Thank you for your kind words and high appreciation. We will be pleased to serve you again.

Georgia
1 review
0 helpful votes
Follow Benjamin I.
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Excellent
May 13, 2022

Susan is a great customer service human being. She is doing a great job.

Date of experience: May 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Benjamin, thank you very much for your feedback! We are happy to assist you to the best standards.