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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow PATRICIO N.
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Istanbul layover
May 23, 2022

Ms Leveriza was very helpful in getting round trip tickets. Very patient.
However, i am still waiting from ASAP replies to my 2 questions--
A. Can i get out of the airport in Istanbul and visit downtown briefly for 2-3 hours? Any papers i need?
B. do i need to bring a COVID test report on my trip?

Date of experience: May 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Patricio, thank you for your review. We are happy you enjoyed working with Leveriza! You can ask these questions directly to her or contact us by phone or email and our agents will gladly answer all your questions. Have a wonderful trip!

Canada
1 review
0 helpful votes
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Excellent service
May 23, 2022

First i was kinda doubtful in booking on line until i spoke to one of the rep named shamcey she provide excellent service. Patience and helpful.
She assured everything will be ok.

Date of experience: May 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Juvy, thank you for your review. We are thrilled that you loved your experience with your agent! Shamcey will definitely be happy to know about your appreciation.

South Carolina
2 reviews
0 helpful votes
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XMAS TICKETS TO MANILA
May 23, 2022

Keegan was very knowledgeable and helpful on finding the best price for our trip to Manila

Date of experience: May 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Anthony, thank you for your review. We are happy you enjoyed working with Keegan!

North Carolina
1 review
0 helpful votes
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Great Service
May 23, 2022

Marge was great, and looked at many flights for me. I finally got a good one. Flights are very high now, especially international flights, but check with ASAP.My flight was actually less than the airline website, with over 20 hours less layover time. Thanks Again

Date of experience: May 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello, Darren, thank you for your review! Marge is indeed a very capable agent. We are delighted that we have been able to meet your expectations!

New York
1 review
0 helpful votes
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I was very happy with ASAP
May 23, 2022

I didn't need to spent a lot of time at my computer.

Date of experience: May 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Lydia, thanks so much for your appreciation. We hope to work with you again.

Missouri
1 review
0 helpful votes
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Cebu, Philippines
May 23, 2022

Customer service representative is very helpful and friendly. Thank you.

Date of experience: May 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Sirena, thank you for your kind review. We are here to support you throughout your trip!

Virginia
1 review
0 helpful votes
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Ticket purchase
May 22, 2022

The rep guided me through da process until the transaction was completed. Basicaly stayed on phone all along with courtesy. Great job overall

Date of experience: May 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sunday, thank you very much for your feedback! We are happy to assist you to the best standards.

Minnesota
1 review
0 helpful votes
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Saved me lots of money
May 22, 2022

My tickets where a 1000 dollars cheaper then anywhere else I looked. Thank you so much

Date of experience: May 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello, James, thank you so much for your review! We strive to exceed the expectations.

Philippines
1 review
0 helpful votes
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Very friendly and helpful
May 22, 2022

Friendly and professional. Thanks Bronx n Portia. God bless

Date of experience: May 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Magdalena, thank you for your review. We are so happy you enjoyed working with our agents!

Texas
1 review
0 helpful votes
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Ms. Fatima of ASAP Tickets
May 22, 2022

Ms. Fatima is very accommodating with questions and assures that we get answers. Questions about our pre departure flights were answered and even remind us of other stuffs that we have to remember.

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Threena, thank you for your review. We are thrilled that you loved your experience with Fatima; we’ll pass along the kind words.

Canada
1 review
0 helpful votes
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Perfect
May 22, 2022

Super experience with Moreno who is an epitome of selfless service. His understanding of the system is number one

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Adesunmbo, thank you for your detailed review! We are happy you enjoyed working with Moreno.

California
1 review
0 helpful votes
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Wonderful service
May 21, 2022

Nipun from ASAP tickets was amazing in his responsiveness to our travel and price needs. He patiently went back and forth with us as we worked out logistics needed to purchase our flight tickets and worked hard to get us the best price possible. We couldn't have done it without him! I will be using his services moving forward for all our travel needs without a doubt.

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Lauren, we really appreciate you taking the time to share your rating with us.
Nipun is indeed a very capable agent; he will be happy to know about your appreciation!
We are grateful for your loyalty and we'll be happy to keep assisting you to the best standards.

Tennessee
1 review
0 helpful votes
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Thank you
May 21, 2022

This is people you make it good job and you help a lot of people

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Eid, thank you very much for your feedback! We are happy to assist you to the best standards.

Canada
1 review
0 helpful votes
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Have spent countless hours on the phone with these people, everything has to be escalatied to someone else, everyone apologizes, but no one does anything about the problem. Will never deal with this company again. They lie and mistreat the customer while apologizing the whole time. Stay as far away from this company as you possibly can. Crooks

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 163169
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Hawaii
2 reviews
0 helpful votes
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First booking with ASAP
May 21, 2022

Some time ago I started getting emails from ASAP and kept them in mind if needing help with a future air booking. The opportunity came when we needed to book a flight for our daughter to join us in Scotland and then fly home with us on a flight we had already booked for my husband and I. It took awhile to work through the details of the booking with Delta but Elfstan was patient and successful in helping us. We are grateful for the help he provided and are looking forward to having our daughter with us in Scotland and who will do the driving on our independent tour of the country our ancestors came from.

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Linda, thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience with us! Elfstan is indeed a very qualified and skilled agent. Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it. We wish you an absolutely fascinating trip!

Ohio
1 review
0 helpful votes
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Happy Customer!
May 21, 2022

Very good service. Very informative and helpful. Answer questions promptly and great feedback in a timely manner. I would certainly recommend ASAP ticket to my family and friends. Thank you to miss Czarina for patiently searching for the best deal in the last minutes flight schedule for me. Great job Czarina!

Date of experience: May 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi, Elorde! We are so glad you like Czarina’s work! We’ll pass along the kind words. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Idaho
1 review
5 helpful votes
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The agent I spoke to was extremely friendly and helpful, however there were more fees than I had expected which is something to keep in mind. You'll have to pay for a protection plan for your tickets since their tickets are non-refundable. On top of that, you'll pay for the service the agent provides you via the phone (this I didn't mind as much because I was more than happy to tip my agent, however it is something to keep in mind). My overall review of the experience is average, I wasn't outraged, but I wasn't shining with joy either. I wish they were a little bit more upfront about the fees you'll have to pay, also, I found tickets that were the same price on expedia but expedia doesn't make you pay extra fees.

Date of experience: May 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 163255
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Connecticut
1 review
0 helpful votes
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Very helpful
May 20, 2022

Siegfred was very helpful and patient. He helped me to find the best flight ticket for my trip and I really appreciate his support. He stayed on the phone with me to go get my card information for the payment. He made sure information on the ticket matched and correct. Siegfred thanks for your time.

Date of experience: May 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Mercy, we are thrilled that you loved your experience with Siegfried; he will be so happy to know about your appreciation! Thank you for your kind words and high appreciation. We will be pleased to serve you again.

Georgia
1 review
0 helpful votes
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Great experience
May 20, 2022

I have a great experience Effy was very very helpful very polite very professional and I will recommend her for all my friends

Date of experience: May 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sam, we are happy that you liked so much your experience with Effy, we will pass along the kind words. Thank you so much for your review and for recommending us!

California
1 review
0 helpful votes
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Ticket reservation
May 20, 2022

ASAP agent Delfin was courteous, professional and never lost his cool even with my numerous "requests" and questions.

Date of experience: May 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi, Jo! Thank you for this review, we are very happy that you loved your experience with Delfin. We hope to work with you again.