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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Texas
1 review
8 helpful votes
Follow Ivy M.
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They are thieves. Please please save your money and book somewhere trustworthy. They are quick to take your money but slow to assist you in changes. I paid for travel insurance and idk for what when my mother passed away the airline state I was entitled to full refund. Here I am after 3 months still haven't received refund. The agency hangs calls, gives me the run around and completely complicated & stressful I hate this company and will never go through travel agent again. Horrible horrible

Date of experience: August 12, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182367
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

District of Columbia
1 review
0 helpful votes
Follow VIRGINIA X.
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Very Patient
August 12, 2022

They were very patient with me while I looked for information. However, it would be better if they did speak English clearer.

Date of experience: August 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Virginia,

I want to thank you for your feedback and criticisms. We’ve taken your thoughts to heart and we’re planning on making some internal changes based on your recommendations.

Thanks for sharing the word about the issue with communication. We really appreciate your positive review.

North Carolina
1 review
0 helpful votes
Follow Usha A.
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Kiks gave me excellent customer service. He was patient and answered to all my questions patiently. I will recommend his name for ticket booking to my friends and husband.

Date of experience: August 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi Usha,

Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that service has made such a difference.

Thanks again for choosing ASAP Tickets, and we can't wait to see you again!

Canada
1 review
0 helpful votes
Follow JANE X.
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Very helpful, suggestive, terrifically patient with relative newcomers to the world of booking on line…thank you, sincerely

Date of experience: August 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi Jane,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.

From all of us at ASAP Tickets family, we look forward to seeing you again soon.

Massachusetts
1 review
0 helpful votes
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Excellent
August 11, 2022

Satou is very accommodating friendly, approachable, and very patience to help costumer He do his job very well and excellent to help me find best ticket for my husband, you are lucky to have him.

Date of experience: August 11, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Edna,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

California
1 review
0 helpful votes
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"SALAMAT SA TULONG".
August 11, 2022

It was a pleasant experience working with your agent Bronx. He was very helpful by listening very attentively to what I am saying. He listened to every details on what I am requesting which made our transaction very smooth and easy. And when my request needs adjustments, he was very ready to give suggestion in a very subtle way. HE IS VERY GOOD! KUDOS to him. SALAMAT BRONX!

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Douglas,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

New Jersey
1 review
0 helpful votes
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5 star service
August 11, 2022

Great customer rep Marcie. Would recommend her to my friends and family. ASAP is the best way to buy your plane tickets to the Philippines.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Oscar,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

New York
1 review
0 helpful votes
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Excellent
August 10, 2022

I have a pleasant experience, more so with a five star Airline that I was booked on.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Olufemi,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Canada
3 reviews
0 helpful votes
Follow Kanko H.
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Great service
August 10, 2022

Very patient agent, thorough and detailed. When the line disconnected she called me back

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Kanko,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Hidalgo is awesome!
August 10, 2022

It was a pleasant experience. Hidalgo is so helpful, patient and kind. Extremely happy and satisfied with the service.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Janet,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Wisconsin
1 review
0 helpful votes
Follow Maria Rosario Y.
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Exceptional service!
August 10, 2022

Connie was outstanding! She did her very best to get me the best price of flight with the shortest layovers to my round trip ticket to Manila and back to US. She deserves recognition for her best efforts. Will spread around among my friends to contact her for their flight needs to Manila and back.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Maria,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Florida
1 review
0 helpful votes
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Very professional
August 10, 2022

Excellent service, will recommend for my family and friends

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Tatjana,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Canada
1 review
0 helpful votes
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Excellent service
August 10, 2022

Lyka of ASAP was knowledgeable and patient. She is an expert on her field. There is no doubt I will get her service again.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Nimson,

It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Canada
1 review
0 helpful votes
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Comfirmation
August 10, 2022

Very good, answer my question in a
Proper way. He very respectful when i ask question he answer very well.

Date of experience: August 10, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Cheryl,

It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Colorado
2 reviews
0 helpful votes
Follow D. Jeanette M.
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Wow Excellent
August 10, 2022

Roland was exceptional with his customer service skills. He was very kind, polite, professional, extremely knowledgeable, very patient, courteous, perservering, helping without ceasing trying to research every possible avenue to help the customer reach a decision and did I mention extremely patient without fault with the most difficult customer, myself. One of the best representatives in any field I have ever spoken to over the phone with exceptional communication skills and finesse.

Date of experience: August 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Jeanette,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Colorado
1 review
0 helpful votes
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Great
August 10, 2022

Really good very professional hope I can use them again on my next trip

Date of experience: August 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Steve,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Oregon
1 review
0 helpful votes
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We book travels using Asap travels charge us $6225 to cebu. The airline canceled our flights. So we had to buy another set of tickets. ASAP charge us additional $7000 plus. It's been 3 months and still haven't got a refund because they said they have to get paid first by the airline. Now to top it off. They said we are not getting a full refund. We are only getting $4500 back because of cancelation charges. This travel agency is a Scam! I will make sure they get reported here in the U S. With the attorney general. If your smart don't used Asap travels and call the airline directly.

Date of experience: August 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 181191
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

District of Columbia
1 review
0 helpful votes
Follow Elizabeth K.
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Excellent performance
August 9, 2022

Rutvik was very helpful. He was very polite and patient with me and he explained everything to me in booking my flight

Date of experience: August 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Elizabeth,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

California
1 review
0 helpful votes
Follow J T.
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Gunner was on point and walked me through the whole experience without any hickups or issues. And considering I'm 3/4 drunk at 530 in the morning that's saying something. He nailed every issue and question without delay. Bravo gunner bravo.

Date of experience: August 9, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear J N,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Canada
1 review
0 helpful votes
Follow Vida M.
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Great service
August 8, 2022

Very helpful and patient and thorough. Also friendly and efficient. I will recommend to friends and family.

Date of experience: August 8, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Vida,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon!