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From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Powell helpers me a lot in finding a good deal for my Travel. Thanks to ASAP tickets
Pocholo was very helpful, responsive and right on time. He explained the process well and kept me updated. Excellent customer service.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
PERFECT; AHRI IS A VERY NICE LADY. She was working in my travel constantly. I know that is a hard work because some time the costumer are so demanding but she always had patience. Thank you Ahri.
Hi Gisela,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
I booked flight with them in January, 2022. I had to cancel the flight due to increase in covid cases. My flight was with with Westjet. Westjet had 100% credit policy with no reason required for cancelling and rebook within 2 yrs. Asap charged me more than Westjet plus they only gave option to exchange for 1 year after about 50 phone calls with them. Now, when I am trying to rebook with them, they are saying they can't use the exchange credit. I have email from them saying that I have excahnge credit but they are not honouring that. NEVER BOOKING WITH THIS COMPANY AGAIN.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182763
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
MY EXPERIENCE WITH EMZY. M WAS EXCELLENT. VERY PROFESSIONAL, DETAIL ORIENTED AND MADE SURE EVERYTHING WAS COMPLETED WITHOUT ERROR.
Hi Karl,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Great service purchasing airfare to Paris, France.
Franz made the experience stress free.
Dear Mia,
We really appreciate you sharing your review of our service. Thank you!
Oheb was a charmer kind and respectful.
He is smart and responsive.
He was quick and was understanding and patient with old foggies.
Hello Jessica,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Explained well and accommodating for some further questions.
Hi Marygen,
Thank you very much for sharing your review. We love hearing from our customers.
Worst company, no Comunication skills what's so ever
If u ever need to change something it's almost impossible to get straight answer
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182375
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Ammelia is one of those gem is a person who genuinely wants to help in kindness she took Al the time to get me the best deal with Turkish airlines in would recommend her services as the best looking forward to fly again early next year and will definitely contact her again
Dear Noordeen,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
I purchased a mutli-city trip ticket, with Travel Care Service. The Travel Care Service was supposed to enable me to make changes to the flight with no penalty. However, when I needed this service, there was no help offered. I emailed, called and it took two days for a response, then I was told they could not help me. I spent an additional $1200 for nothing. The reps tend to work odd hours, so I would receive calls as late as midnight regarding ticket prices. They say that they guarantee lowest prices, and that if there are lower prices available, they will change your tickets, but this is not the case.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182373
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Beautiful and rewarding experience. My agent was patient and listened to my needs for the intended travel.
Dear Okechukwu,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I am very unhappy with asap tickets customer service is terrible. I paid extra for exchangeable ticket because I was not sure of the return date. I got run around for 1 week with various stories and they kept putting me off. Finally I got a call from customer service person jetline who Finally said she could exchange the return flight but the additional cost of $690. She sent me a link for me to pay and I paid the $690. Then I got email with confirmation number of WLRKBW and it said e ticket will follow. After not getting an e ticket I sent email asking where is the e ticket and then I got email saying that the ticket has gone up $330 or I could go a different date for $690.
I think asap is a scam company only trying to get more and more money. This is the last time I will use asap tickets and for sure I will let others know about this situation.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182371
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Awesome young man was very patient with me. I would call him again.
Dear Shirley,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Agent was very knowledgeable and ready to assist any help needed.
Dear Rochelle,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Excellent! Vanilla, the ASAP agent, did a great job in researching my ticket & came up with a great itinerary for me.
Dear Terence,
Thanks for your 5-star review! We sincerely appreciate your feedback.
The agent Peregrine is very helpful, accommodating, and accurate. He sees to it everything is correct before processing.
Dear Jessica,
We’re grateful that you took the time to leave us a review. Thanks a lot!
It's ok you guys been constantly updating me about my ticket although it took sometimes.
Dear Myrna,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
My confirmation number VBNQ2Y
Round ticket was ordered and payed in Jan today 8/12 ASAP wants me to accept refund because they don't want to provide me a flight back to USA from Hungary Debrecen.
Emails... telephone calls. I don't have ticket back to USA for 8/15
In 8 month...
Will see... will keep updating this review.at this point if I don't get acceptable offer I will start legal procedure
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 182369
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Kuru was very helpful and flexible with my inquiries and needs. I like the fact that he updates me via email for more information and every changes of transaction about the flight. He is very respectful and patient! Great service! Recommended "Kuru"
Dear Fern,
Thank you very much for sharing your review. We love hearing from our customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review! Your feedback is much appreciated and helps our team improve.