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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Excellent customer service provided by Santos. From our initial conversation up to the end of the transaction, he's very professional, helpful and patient in dealing with me. I feel that he's genuinely have a good heart in helping me. I commend him for a job well done. Please convey my heartfelt thanks to him and to your company.
My experience was absolutely beyong perfect! Thank you so much Asap ticket & especially to my agent who handled me. My experience was absolutely beyond perfect.
Hello Pearljoy,
You’ve left a smile on the faces of our whole team with your kind words.
Thank you so much for sharing this with us.
We’re grateful that we had the opportunity to serve you.
Sincerely,
Asap Tickets
Excellent experience with ASAPTICKETS.
Underwood is an experienced agent. He knows his work. Excellent job Underwood!
I will always recommend all my acquaintances to ASAPTICKETS for sure.
*****Underwood *****Gloria***** Great agents!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 184669
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
I booked a flexible ticket a year ago and due to some circumstance I had to cancel the ticket. I did not get my refund back still. I paid almost 2500 dollars and still I have not got my money back. Agents respond to us only until we buy the ticket. For other assistance they don't reply to us at the earliest.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 184667
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Buzz heloed us with our ticket. Even though there were some difficulties, he helped us through them. He was nice, polite and responded quickly. Thank you so much will definitely recommend to others (already have)
Great customer service! He goes beyond our expectations to find a ticket for us. Ver good in making follow ups, very polite and kind
This is the 2nd time I've used ASAP. They truly are a great travel company to use and are very professional with how they handle their clients. I'll be coming back again for sure!
It was very simple. He was able to get us the cheapest tickets.
Brilliant is very attentive, detailed and explained everything, answered all questions completely and very respectful. Felt very confident in his abilities.
The staff is very accommodating, answered the question on time.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
It's our goal to deliver the highest quality of service to all of our customers. In consequence, as a little favor, we hope that this review can be updated at least to four stars.
On the other hand, if any assistance is still needed, please get back to us with your booking confirmation number, and we will get in touch with you.
Your complaint will be assigned a special ID: 184665
Please email this ID at [email protected]
Thank you in advance.
The agent is patient, respectful, and knowledgeable with me over the phone. He found me a good deal for my airfare to the Philippines.
This travel agent is scam and thieves. They buy cheap airlines tickets that are not guarantee and sell to people for double prices. They charge extra money for protection plan but never help when the airlines cancel your flight. Please do not use this agent.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 184663
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Not easy working payment details on cell phone.
Otherwise agent very professional and helpful
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I was trying my ticket on the last moment. The agent was ver helpful and responded to my questions very quickly
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
I like working with you always thank you so much she's so good at this thanks thanks
Thank you for being our customer and leaving us a wonderful 5-star review.
Dedicated staff. Patiently explained every option given.
We’re grateful that you took the time to leave us a review. Thanks a lot!
Everything was good and well explained very helpful
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
I had some flexibility in my schuled travel plans where price and experiences were both very important. Zemora, my agent, laid out 6 different pricing and trip options in detail for me that all fell within the wide parameters that i laid out for her! She was kind and extremely helpful and worked very hard to see that i was pleased with all of my options and we chose the one that best fit my needs and all cheaper than I found anywhere else! I will definitely be using ASAP again for my next major trip. Would recommend to anyone.
Amazing feedback. Thank you so much for giving us 5 stars!
I booked a flight through ASAP with American Airlines and they quoted me a price which was $700 above the original ticket price which I verified on the AA website with my booking number. When I requested a full receipt with the breakdown of costs I was completely ignored. The agent Yanis was completely unprofessional and after talking with me about taking drugs, proceeded to completely ignore me when I needed help with changing my outgoing flight plans. STAY AWAY!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 183659
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Very happy dealing with a knowledgeable agent Tyra. She made me decide to book my travel to Manila quickly knowing I got an excellent deal
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


Hello Leo,
Santos will definitely be happy to know about your appreciation.
Thank you so much for taking the time to leave us this amazing review.
It has been our absolute pleasure to serve you, and we hope that you return soon.
Have a wonderful day!
Sincerely,
ASAP Tickets