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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,365
quality
4,067
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Outstanding customer service
August 23, 2022

Excellent customer service provided by Santos. From our initial conversation up to the end of the transaction, he's very professional, helpful and patient in dealing with me. I feel that he's genuinely have a good heart in helping me. I commend him for a job well done. Please convey my heartfelt thanks to him and to your company.

Date of experience: August 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Leo,
Santos will definitely be happy to know about your appreciation.
Thank you so much for taking the time to leave us this amazing review.
It has been our absolute pleasure to serve you, and we hope that you return soon.
Have a wonderful day!
Sincerely,
ASAP Tickets

Hong Kong
1 review
0 helpful votes
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Perfect Experience
August 23, 2022

My experience was absolutely beyong perfect! Thank you so much Asap ticket & especially to my agent who handled me. My experience was absolutely beyond perfect.

Date of experience: August 23, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Pearljoy,

You’ve left a smile on the faces of our whole team with your kind words.
Thank you so much for sharing this with us.
We’re grateful that we had the opportunity to serve you.

Sincerely,
Asap Tickets

Guinea
1 review
0 helpful votes
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Enthusiastic Agents Gloria and Underwood
September 22, 2022

Excellent experience with ASAPTICKETS.
Underwood is an experienced agent. He knows his work. Excellent job Underwood!
I will always recommend all my acquaintances to ASAPTICKETS for sure.
*****Underwood *****Gloria***** Great agents!

Date of experience: August 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 184669
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Cheated 2500 dollors
September 22, 2022

I booked a flexible ticket a year ago and due to some circumstance I had to cancel the ticket. I did not get my refund back still. I paid almost 2500 dollars and still I have not got my money back. Agents respond to us only until we buy the ticket. For other assistance they don't reply to us at the earliest.

Date of experience: August 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 184667
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

California
1 review
0 helpful votes
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Buzz was so helpful
August 22, 2022

Buzz heloed us with our ticket. Even though there were some difficulties, he helped us through them. He was nice, polite and responded quickly. Thank you so much will definitely recommend to others (already have)

Date of experience: August 22, 2022
Washington
1 review
0 helpful votes
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Tristan
August 22, 2022

Great customer service! He goes beyond our expectations to find a ticket for us. Ver good in making follow ups, very polite and kind

Date of experience: August 22, 2022
Michigan
1 review
0 helpful votes
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Five stars EASY!
August 22, 2022

This is the 2nd time I've used ASAP. They truly are a great travel company to use and are very professional with how they handle their clients. I'll be coming back again for sure!

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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It was very simple. He was able to get us the cheapest tickets.

Date of experience: August 22, 2022
Washington
1 review
0 helpful votes
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Outstanding Service Rep
August 22, 2022

Brilliant is very attentive, detailed and explained everything, answered all questions completely and very respectful. Felt very confident in his abilities.

Date of experience: August 21, 2022
Texas
1 review
0 helpful votes
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Excellent service
September 21, 2022

The staff is very accommodating, answered the question on time.

Date of experience: August 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
It's our goal to deliver the highest quality of service to all of our customers. In consequence, as a little favor, we hope that this review can be updated at least to four stars.

On the other hand, if any assistance is still needed, please get back to us with your booking confirmation number, and we will get in touch with you.
Your complaint will be assigned a special ID: 184665
Please email this ID at [email protected]

Thank you in advance.

Canada
1 review
0 helpful votes
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Excellent service
August 22, 2022

The agent is patient, respectful, and knowledgeable with me over the phone. He found me a good deal for my airfare to the Philippines.

Date of experience: August 21, 2022
Canada
1 review
0 helpful votes
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Scams and thieves
September 21, 2022

This travel agent is scam and thieves. They buy cheap airlines tickets that are not guarantee and sell to people for double prices. They charge extra money for protection plan but never help when the airlines cancel your flight. Please do not use this agent.

Date of experience: August 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 184663
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Louisiana
2 reviews
0 helpful votes
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Athens to perth
August 21, 2022

Not easy working payment details on cell phone.
Otherwise agent very professional and helpful

Date of experience: August 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Texas
1 review
0 helpful votes
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No waiting at all
August 21, 2022

I was trying my ticket on the last moment. The agent was ver helpful and responded to my questions very quickly

Date of experience: August 21, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

California
1 review
0 helpful votes
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She's the best
August 21, 2022

I like working with you always thank you so much she's so good at this thanks thanks

Date of experience: August 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

Massachusetts
1 review
0 helpful votes
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Very good customer care.
August 20, 2022

Dedicated staff. Patiently explained every option given.

Date of experience: August 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

We’re grateful that you took the time to leave us a review. Thanks a lot!

Canada
1 review
0 helpful votes
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Very good
August 20, 2022

Everything was good and well explained very helpful

Date of experience: August 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Georgia
1 review
0 helpful votes
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Options, options, options!
August 20, 2022

I had some flexibility in my schuled travel plans where price and experiences were both very important. Zemora, my agent, laid out 6 different pricing and trip options in detail for me that all fell within the wide parameters that i laid out for her! She was kind and extremely helpful and worked very hard to see that i was pleased with all of my options and we chose the one that best fit my needs and all cheaper than I found anywhere else! I will definitely be using ASAP again for my next major trip. Would recommend to anyone.

Date of experience: August 19, 2022
Candice J. — ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

New York
1 review
4 helpful votes
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Overpriced and unprofessional
September 18, 2022

I booked a flight through ASAP with American Airlines and they quoted me a price which was $700 above the original ticket price which I verified on the AA website with my booking number. When I requested a full receipt with the breakdown of costs I was completely ignored. The agent Yanis was completely unprofessional and after talking with me about taking drugs, proceeded to completely ignore me when I needed help with changing my outgoing flight plans. STAY AWAY!

Date of experience: August 19, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 183659
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Illinois
1 review
0 helpful votes
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Vacation using Asap travel
August 19, 2022

Very happy dealing with a knowledgeable agent Tyra. She made me decide to book my travel to Manila quickly knowing I got an excellent deal

Date of experience: August 19, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.