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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,365
quality
4,060
This company responds to reviews on average within 0 days

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Kansas
1 review
0 helpful votes
Follow willard A.
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Always pleased with Naveen's work
August 25, 2022

I have worked with Naveen for international travel in the past and am always totally satisfied. He is prompt and I am always pleased with the prices. I used ASAP for domestic travel for the first time and again worked with Naveen. I'll never book domestic again on my own. Hassle-free and better results than i may have come up with after hours of searching.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Willard!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Naveen will definitely be happy to know about your appreciation.
Have a wonderful day!

Philippines
1 review
0 helpful votes
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Exceptional Customer Experience
August 25, 2022

I spoke with Higgins, he made my flight booking experience seamless. He was very patient when I asked him to find me a multi-city trip and having it changed to a return flight. He went above and beyond if walking me through booking the flights I've selected.

Truly a remarkable experience.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Remmard,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you.
We are thrilled that you loved your experience with Higgins.
Thank you, and have a great day!
Sincerely,
ASAP Tickets

California
1 review
0 helpful votes
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Fue rápido y efectivo, y sobre todo buen precio, me ayudaron y me dieron tiempo para que yo decida mi compra

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you Magda, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Marimar will definitely be happy to know about your appreciation.
Have a wonderful day!

Canada
1 review
0 helpful votes
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Toronto-Houston
August 25, 2022

The agent worked with us and provide very good service.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Viju,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Sincerely,
ASAP Tickets

Canada
1 review
0 helpful votes
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Wesley's Review
August 25, 2022

Wesley is a very patient person. I had a lot of "conditions" for this sale to go thru and he met all if them.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Philip, we are thrilled that you loved your experience with Wesley.
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
Thank you for giving us the chance to serve you.

New Hampshire
1 review
0 helpful votes
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Outstanding service.
August 25, 2022

Chelsea was knowledgeable, polite and professional. I'm happy.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Esmeralda, feedback like yours is valuable to us.
It helps us continue to improve and provide the best possible service to customers like you.
We’re grateful that we had the opportunity to serve you.
Thank you, and have a great day!

California
1 review
0 helpful votes
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Very Happy
August 25, 2022

I have had very great experience with the staff at ASAP Tickets Company. They answer the phone in a mannerly time. I got a great price. I will use their services again.

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Roberta, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Kind Regards,
ASAP Tickets

Philippines
1 review
0 helpful votes
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Booking at Its Finest
August 25, 2022

Its just like having a personal assistant! Shawty is very helpful and accomodating. Thanks ASAP tickets!

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Maria Cecilia,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Shawty will definitely be happy to know about your appreciation.
Sincerely,
ASAP Tickets

Oregon
2 reviews
1 helpful vote
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Experience Rating
August 25, 2022

Everything went perfectly well so far. Macbayne was very polite and mannered. He was patient and got me where I wanted.

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Ron, we are thrilled that you loved your experience with Macbayne. Macbayne will definitely be happy to know about your appreciation.
It's our pleasure to serve customers like you.
Have a wonderful day!

New Jersey
1 review
0 helpful votes
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Being a customer and always traveling, I prefer and select the services of Assap Tickets. Com. Hoping more customers feel happy and satisfied excellent services.

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Marciano,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
Thank you for giving us the chance to serve you. We can’t wait to serve you again.
Sincerely,
ASAP Tickets

California
2 reviews
0 helpful votes
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Muy satisfecho con el servicio
August 24, 2022

Recibi de parte de Estefano un exelente servicio y dispuesto a seguir con ustedes comprado tickets de vuelos

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you Willian, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us. Estefano will definitely be happy to know about your appreciation.
Have a wonderful day!

New York
1 review
0 helpful votes
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Excellent service
August 24, 2022

Brams is a very patient representative. He assisted in getting my family and I the best flight that suits our vacation plans and budget.

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Debbie!
We're so grateful that you take the time to share your feedback with us. We value your feedback and can’t wait to serve you again.
Brams will definitely be happy to know about your appreciation.
Have a wonderful day!

New York
1 review
0 helpful votes
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Excellent
August 24, 2022

My agent Harry is great! Supportive, professional, and patient. Definitely a 10 Star!

Date of experience: August 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Sarah, we are thrilled that you loved your experience with Harry.
It's our pleasure to serve customers like you.
Sincerely,
ASAP Tickets

Canada
1 review
0 helpful votes
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Best of the Best
August 24, 2022

I love the dedication and timely manner in which Darla took the time to look and search for the best price and available seat for my family.
Words cannot explain

Thank you Darla

Date of experience: August 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Chandra,
We're so grateful that you take the time to share your feedback with us.
Your feedback is highly appreciated.
We’re here to serve you anytime.
Sincerely,
ASAP Tickets

Texas
1 review
0 helpful votes
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Great
August 23, 2022

Datu is doing a good job. Able to help me what I needed and knows exactly what his job well as an agent, resolved issues in a timely manner. Thanks Datu

Date of experience: August 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Hazel,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
We are thrilled that you loved your experience with Datu.
We value your feedback and can’t wait to serve you again.
Sincerely,
ASAP Tickets

California
1 review
0 helpful votes
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Way too long
September 22, 2022

The process was way too long. I finished one step and then there were always one more. I have 11 eleven emails thru out this process. It was FRUSTRATING. The young lady ( Franm) was very professional and helpful but the process was Way too long. And to add more chaos. I had to pay an additional $122.00 in order to check in ad pay for my CARRY ON. WHAT BUULL CRAP is that. I have to check. IF I HAVE TO PAY AGAIN. COMING BACK. I will never USE your services again. Thanks of an UNFORGETTABLE experience

Date of experience: August 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 185011
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

California
1 review
0 helpful votes
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Outstanding customer service
August 23, 2022

Excellent customer service provided by Santos. From our initial conversation up to the end of the transaction, he's very professional, helpful and patient in dealing with me. I feel that he's genuinely have a good heart in helping me. I commend him for a job well done. Please convey my heartfelt thanks to him and to your company.

Date of experience: August 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Leo,
Santos will definitely be happy to know about your appreciation.
Thank you so much for taking the time to leave us this amazing review.
It has been our absolute pleasure to serve you, and we hope that you return soon.
Have a wonderful day!
Sincerely,
ASAP Tickets

Hong Kong
1 review
0 helpful votes
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Perfect Experience
August 23, 2022

My experience was absolutely beyong perfect! Thank you so much Asap ticket & especially to my agent who handled me. My experience was absolutely beyond perfect.

Date of experience: August 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Pearljoy,

You’ve left a smile on the faces of our whole team with your kind words.
Thank you so much for sharing this with us.
We’re grateful that we had the opportunity to serve you.

Sincerely,
Asap Tickets

Guinea
1 review
0 helpful votes
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Enthusiastic Agents Gloria and Underwood
September 22, 2022

Excellent experience with ASAPTICKETS.
Underwood is an experienced agent. He knows his work. Excellent job Underwood!
I will always recommend all my acquaintances to ASAPTICKETS for sure.
*****Underwood *****Gloria***** Great agents!

Date of experience: August 22, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 184669
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Cheated 2500 dollors
September 22, 2022

I booked a flexible ticket a year ago and due to some circumstance I had to cancel the ticket. I did not get my refund back still. I paid almost 2500 dollars and still I have not got my money back. Agents respond to us only until we buy the ticket. For other assistance they don't reply to us at the earliest.

Date of experience: August 22, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 184667
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.