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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Alister went above and beyond to help secure my tickets. My bank put a block on my debit card because they thought that it was fraud due to the cost of the flight. We went back and forth with my bank to lift the block. Alister never got angry, frustrated or irritable. It was a honor meeting such a man who takes his job serious investing in the customer. Thank you once again Alister!
Rod worked really hard to get me a good deal. I highly recommend him.
Hi Peter,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at ASAP Tickets family, we look forward to seeing you again soon.
Sales person Neutron was fabulous. He has so much patients and truly a great customer service. He is a highly professional and clearly understands the customer needs. Overall my experience with Neutron is awesome and I am getting tickets from him for the second time.
Dear Kay,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
CHINARA WAS HELPFUL, AND I WILL DEFINITELY BE SENDING MORE BUSINESS HER WAY, AS OTHER MEMBERS OF MY FAMILY WILL ALSO BE TRAVELLING.
Dear Marlene,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. Iām glad we were able to meet your expectations!
Its was a great serviceā¦ I highly recommend Theresa to all my friends and family.
Dear Anne,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weāre here for you anytime.
Each step was explained. Very clear, kind service. Would use them again!
Dear MaryLou,
Weāre happy you had a fantastic time with us!
Thanks for your trust, weāre thankful for amazing customers like you.
Experience was fulfilling. Got an excellent service, staff was very patient and polite. Got the job done. Will give 5 stars
Dear Gloria,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
This is by far the worst customer service you will ever receive. They will seem to bend over backwards to get you the ticket, but that is where it ends. They make you purchase their insurance and state it is "Mandatory". This is there little scam so they can get the commission. Even after I purchased insurance and had to make a change they stated its a $250 fee, when they stated if you purchase ins coverage there is no charge. Then just try and get someone one the phone, agents will just take your info and say that someone will call or email you and guess what, they NEVER do. I've called over 2 dozen times with same story. Now its just a chargeback dispute with credit card. SCAM SCAM SCAM! STAY AWAY
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 186965
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.
Thank you in advance.
Dear Jack,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences
Great company great person. He help help me along through the journey and so kind and respectful.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 186961
You will soon be contacted by our representatives.
However, You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Great experience, smooth and fast! Tried to reach Gohil but Oliver was able to confirm travel plans. Both were very gracias and accomodating.
Dear Martha,
Weāre happy you had a fantastic time with us!
Thanks for your trust, weāre thankful for amazing customers like you.
Kunika stuck with me persistently, and after many weeks of uncertainty on my part, was on top of it when I wished to buy a ticket.
Dear Spencer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us and our agents. Weāre here for you anytime.
She have a fabulous knowledge. She gave me a good affordable tickets. I really appreciate for that.
Dear Krunal,
Weāre happy you had a fantastic time with us!
Thanks for your trust, weāre thankful for amazing customers like you.
One off the best attention that I ever had.
Dandelion she is a real good person she help me with she gives you all the attention you need.
Thank you so much.
Dear Gabriela,
Weāre happy you had a fantastic time with us!
Thanks for your trust, weāre thankful for amazing customers like you.
My experience was a nice one. Not much time was wasted
Dear Adewunmi,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. Iām glad we were able to meet your expectations!
The worst! First induced us to buy Air tickets by offering competitive price and after acknowledging the payment and assuring the issuance of the eTickets, refused to issue the tickets on the ground the seats were not available and asked to submit fresh booking form at much high price knowing fully well about the flexibility in dates! Above more, vanishing of the dealing agent from the scene and non-availability of any help from the Customer Care Help, thus leaving the customer in a lurch, was highly disappointing and troublesome experience! We have lost total confidence in the online booking Company and their Agents!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186621
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
I try to rebook and changed my ticket and the agent states theres only a fare difference in which I don't mind. Later on they try to charged me $250 plus penalty from the airlines $350 and then fare difference! My travel protection plan was useless. I even forwarded them the documents from the military mission and death certificate of my grandma! 3 weeks I've been tryin to take care to change my ticket and they keep forwarding me or what they so called escalate my case to upper echelons! But the same bs all over again! It's like a broken record! I need to explain myself from the beginning! It's so frustrating! Guys save your money! Get a better agency! The worst ever! They need to do better job! The sales agent are bunch of bs just try to make u sale the ticket!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186619
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
My agent, Dieter was extremely helpful. Only took about twenty minutes and was very professional. I'll always book with ASAP.
Dear John,
Thank you so much for this review. We really appreciate you being a customer.
After being victimized by them last 2020, and fought for my refund for 1 yr, until now, they are still victimizing people. Pls check facebook group ASAPtickets scam, many are still being victimized for thousands of dollars. Do not book with them. Got my refund after 1 yr but with penalties and charges although the cancellation was the airlines decision.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186617
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
They let you buy tickets knowing that the flight is not flying and then charge you service fee when you ask for refund.
Horrible service, all they care about is taking money from you. Customer satisfaction is at low priority.
In short I call them white collar thieves.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186615
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Teresa,
Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Alister has made such a difference and has finally solved your problem.
Thanks again for choosing ASAP Tickets, and we can't wait to see you again!