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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Ejal was amazing he didn't get tired of me instead he held my hand and made it possible for me to get a reasonable ticket.
Thank you so much
Very good doing good service and he sale me the ticket
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Excellent work and efficient. Teymur was courteous and continued to help until we found suitable flights.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
So here's my experience with ASAP. I decided to call them and work with an agent for a first time, as I usually find the tickets myself.
I was working with Zoro.
I explained what I was looking for and what I needed. I told him the most important thing for me is to have a luggage included in the price, as I was flying from USA to Europe and I had a big suitcase. This is where it gets interesting. Zoro found me a roudway ticket with 2 different airlines and confirmed that I had everything included in the price he gave me.
I was very happy and I even tipped him good. I bought my ticket in the begining of April, and my flight was for August 8th.
I tried to check-in online the morning of my departure and the system told me I have to pay an extra fee of $75 for my suitcase, which I was very suprised by, since I thought I had that included already. So I called ASAP and I was looking to speak with my agent. They told me he quit, so I got to talk to another person. I explained what happened and I wanted them to do something about it, as I was being lied to and I just found out right before my flight. THEN this other agent ALSO confirmed I had my luggage included in the price I paid and he told me that the $75 is for an extra big luggage. I was on the phone with him for almost an hour.
I went straight to the airport to get my bags checked in and they told me I actually DO NOT have my luggage included, so I have to pay both ways $75 fee. Since I did not have a choice then - I did!
I REALLY hope I will be reimbursed for the money I spent for something I was reassured and yet LIED to that I have for the price I paid.
I will never work with those people again. + They barely speak any English! I am beyond dissapointed!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 193185
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Customer service received my travel date change request and resolved the issue within the allocated time.
Thanks for your 5-star review! We sincerely appreciate your feedback.
She's very nice, I'm so very happy for her service she's very professional agent how the way she talk to me. And she's very friendly and sweet agent. I'm gonna buy ticket from asap all the time because of her.
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Bon service prends le client au sérieux. Est toujours à l ecoute
Thank you for the 5-star review! We’re here to serve you anytime.
I missed a flight last year because I got COVID-19. Asaptickets.com wanted proof of this and I qualified for an exchange ticket. This exchange ticket is not a fair exchange. I paid $3300 for my ticket. I should be compensated the right way. Charging me all theses fees is not right. I was very sick with COVID-19 and all I can think about is getting better. Asaptickets.com took my money an will not compensate me the right way. I am not happy.
Ileana caban
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 193177
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Levent was so kind and helpful. They checked all the flights and gave us the best price with discounts. So happy
Hi Lovepreet,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with Levent. Thank you for taking time out of your day to leave us this super kind review.
From all of us at ASAP Tickets family, we look forward to seeing you again soon.
Very good. Nancy was amazing. She needs a raise! Make her a manager.
We would not be able to grow and develop without feedback like yours, Julian. We are thrilled you had a great experience with us and hope to see you again soon.
My travel agent did his very best to give me the best air ticket price to Singapore.
Dear Ranjit, it is because of customers like you that we continue to improve as a business! Please come see us again soon.
Harold has been great. This is the 4th trip that I booked with him, and each time he has listened carefully and responded promptly. I felt like he was on my side.
Thank you so much for your business and feedback, Michael! If any of your friends or family need help, please let them know about us, especially about Harold!
Very knowledgeable and helpful… tickets are very reasonable price… happy with the service
Hi Maria,
Thank you for the 5-stars! We appreciate your business, and we hope to see you again soon!
Toshiba was a very helpful agent. I will highly recommend him. I would like him to be my agent in our next trip.
Hi Stanley,
Thanks for sharing your awesome experience with us.
We're happy you liked working with Toshiba. Your review and satisfaction mean the world to us!
My father-in-law didn't get his baggage on Sept 10,2022 at YEG airport. Trying to contact the customer service of the said "TRAVEL CARE SERVICE" which I purchased extra hoping that It will protect the passenger in case like this. But unfortunately I can't contact the customer service. That is why they told me that they can't compensate anything for the mishandled baggage because I didn't contact them w/in 24hrs.
NEVER EVER BOOKED TO ASAP AND DO NOT WASTE YOUR MONEY ON BUYING TRAVEL CARE SERVICE.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 192365
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Great service. Thank you Solenn for assisting me! Very helpful and clear on explaining or giving the details.
Dear Medy,
Thank you so much for your feedback, We really appreciate it! Solenn always tries the best and your kind words make it all worthwhile.
If you need anything at any time, we will be happy to talk with you again.
Have a great day!
Very warm service with kindness well trained awesome care thank Manhatten
Dear Atta,
Thank you so much for your feedback. Our agents are hard at work offering the best service and it’s always rewarding to hear kind words.
Thanks again!
They were on point! Big thanks to my agent Khalila! She was very professional and would go the extra mile to make you feel satisfied with the service. Definitely made my purchase very simple and affordable! Thanks khalila!
Thanks for the positive feedback, Jeremiah! We’re so happy to hear Khalila is an amazing agent. We will let her know about your feedback.
Thanks again!
Pretty great experience during all the process. Am really excited. Thank you very much
Dear Felix,
Thank you for choosing our company when planning your trip. It is our goal to make our customers feel fully assisted.
It would be a pleasure for us to hear from you again when planning your next flight.
Best regards
I'm glad I chose ASAP to book my flight. It was very easy and had great service. I got a very good price. I spoke to other travelers who booked with a different service. They paid a greater fee than I did with a lower rated Airline. EVA air is a 5 star rated airline.
I was very satisfied to travel on thier airline. I will continue and recommend ASAP to all who plan to travel.
Dear Carlos,
We will always appreciate your positive reviews and are glad to see you’re enjoying working with us. We look forward to seeing you again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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