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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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South Carolina
1 review
0 helpful votes
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Excellent Service
September 29, 2022

Our travel agent (Albus) contacted us to let us know our flight was cancelled. He worked to find another flight and was able to find one available, departing 1 day later. It required a good bit of time to find a new flight, get it booked and paid for. That being said, our agent worked very hard and was able to do everything needed to make our flight/trip possible. Albus (our agent) is most certainly an asset to his employer.

Date of experience: September 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Wisconsin
1 review
0 helpful votes
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Je ss tres satisfait
September 29, 2022

Sa fait bientot 3ans que je prend mes billet avec vous et je tres satisfait a chaque fois

Date of experience: September 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for your 5-star review! We sincerely appreciate your feedback.

New York
1 review
0 helpful votes
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A company that sucks
October 29, 2022

It posts fake business ads. If you search it today, you will see $500+ round trip tickets from JFK to Johannesburg, but when I clicked it, it didn't do anything.

However, I have a more serious problem. We bBut in mid September we tested covid positive and the doctor said that it could remain so for 3 moths. I immediately contacted my agent at ASAP Tickets to ask if the ticket could be postponed since the airline would not allow us to fly. He refused to do anything and told me that the tickets are no good. Then I contacted Kenya Airways which was very nice to me. IT kept the tickets open for future travel. I consequently contacted my ASAP agent. He said the tickets were good to go on the date we are supposed to travel if we test covid negative. Three days before our flight, we tested negative. I called the agent back. He said tickets are fine for us to travel. Not trusting him, I called the airlines directly. She told me ASAP will have to reinstate the tickets. ASAP agent would not budge. I merged the talk with the agent at Kenya airlines. She told him to reinstate the tickets. He gave me all kinds of stories: The tickets are not available for those dates; for another date it would cost about $2000 per passenger. Again the airline agent o\told him that tickets were available for our dates. Then he said that there will be penalty. The airline agent said they would waive the penalty. Then the ASAP agent said it would still charge $275 per person for reissuing the tickets. I told him to do what he has to do because my son had taken time off from work and e'd like to go as schedule.

Then he told me that it has been escalated and someone will get back to me ASAP. Having heard nothing, I tried to contact the agent - no reply. Finally, i got tickets with $650+ per passenger extra.

I will fight it when I return. But, for now, I am down to my lat nerve with ASAP.

Date of experience: September 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 194201
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.

Thank you in advance.

Nevada
1 review
0 helpful votes
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Excellent Customer Service
September 28, 2022

The travel agent (Meshach) was very helpful from booking to paying the fare. He seemed to be knowledgeable of other airlines' requirements and fares.

Date of experience: September 27, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are happy to see that Meshach was happy for you. Thank you for your feedback.

Canada
1 review
0 helpful votes
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Fast and cheap
September 27, 2022

I never heard of ASAP before but through a cheap ticket search I found this company I dealt with a woman name Betty she went above and beyond what she is required to do and got me the best and lowest price for my trip so in future I am contacting Betty for all my travel needs thanks a lot Betty

Date of experience: September 27, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for your 5-star review! We sincerely appreciate your feedback.

California
1 review
0 helpful votes
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Fantasia was fantastic!
September 27, 2022

Our search for a reasonable airfare was excellent!

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

California
1 review
0 helpful votes
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Ticket request
September 27, 2022

Mystogan is very helpful, patient and accommodating. I will be looking to him on my next travel. I will highly recommend him to my friends.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

Florida
1 review
0 helpful votes
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Professional
September 27, 2022

I had very good experience working with the agent. Craig. A worked very diligently with me on getting the flights I was targeting.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

California
1 review
0 helpful votes
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ASAP delivers!
September 27, 2022

My family was surprised I still got a cheap flight considering it was within the CHRISTmas season. My agent. Mr Truman was so resourceful, will go extra mile to assist me. I am grateful.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

Canada
1 review
0 helpful votes
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Excellent service
September 26, 2022

We'll assist by the guy name Missouri. Hopefully for our next travel same service.
Thanks

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for your 5-star review! We sincerely appreciate your feedback.

Kansas
1 review
0 helpful votes
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Chintav at ASAP is the best!
September 26, 2022

I will never hesitate booking with Chintav at ASAP. She provides excellent service with attention to detail, always, all the time. I booked 7 passengers in the late summer and had to add another passenger with the same flight as ours (overseas) Chintav made it happen. Thank you again Chintav for a job well done!

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Missouri
1 review
0 helpful votes
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Execellent
September 26, 2022

It was my second time trying to do an online travel in 6 years, but Chan was very patient with me and we got it done. Thank God and thank you Chan so much

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

Nevada
1 review
0 helpful votes
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5 Stars!
September 26, 2022

Working with Kobe was absolutely great. He was very attentive to my needs and got the ticket i was looking for.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

Arizona
1 review
0 helpful votes
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Trip to Cebu
September 26, 2022

Good customer service. Quick response to change in flight schedule

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

Canada
1 review
2 helpful votes
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A Happy Experience!
September 26, 2022

In a world where Booking online is daunting for some of us because of the lack of personal contact, Gretchen was professional as well as both helpful and kind. She walked me through the whole process with patience and she was pleasant. She was there from the beginning till the end very polite and reassuring. I am a repeat customer for sure and would recommend her to everyone. Gretchen has represented ASAP tickets very well. That says a lot about Asaptickets. Thank you.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Washington
1 review
0 helpful votes
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Excellent
September 26, 2022

The agent was very helpful and patient. I will use the service again.

Date of experience: September 26, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Canada
1 review
0 helpful votes
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Osman provided different options and some discount on cost over cheap o air flight cost. Spent good time listening to me and my options. I am recommending his and asap service.

Date of experience: September 25, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Canada
1 review
0 helpful votes
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It was great service from Smiley
September 26, 2022

Smiley is very dedicated, hardworking and gave me excellent service. I am going to book my return tickets from her too.

Date of experience: September 25, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We’re here to serve you anytime.

California
2 reviews
0 helpful votes
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Philippine plane ticket
September 25, 2022

Agent Tripp was very courteous and helpful booking my first flight to Philippines.

Date of experience: September 25, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

California
1 review
0 helpful votes
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Passenger
September 25, 2022

Learned good experience calling with diferent agents especially when our book schedule. Was changed.

Date of experience: September 25, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for your 5-star review! We sincerely appreciate your feedback.