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From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Duff is very informative professional and patient.
Was
Good working with him
L
Was on the phone for ages, and Rushford was so very good, very patient as I'm 83yrs old and it takes me a while to do anything, Excellent person to work with
Dear Patricia,
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Outstanding support from Stephanie. There every time I needed her in the process.
Dear William,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Very nice personality he was answer every question you need thanks again
Dear Herve,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.
Travel agent Winchita she is very polite and knowledgeable about customer service. She is a lot of patience dealing with under pressure processing. I feel comfortable dealing business with her. I will recommend her to my family and friends when it comes for looking travel tickets flights International or Domestic flights. Excellent customer service!
The most I love about her she is concern about my budget concern and she keep trying and trying and looking fit for my budget, and the dates of my flights which is exactly I prepared.
Dear Jhipsy,
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Winchita will definitely be happy to know about your appreciation.
Have a wonderful day!
My agent Senorita is very accomodating and patience with us. She take time to look for a best deal and she has a veryt compassionate with the customer. With very good costumer satisfaction. She met our budgets and expectations/She tried to help us, a very compassionate person, with a good heart and willing to help.
Dear Blanchei,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Senorita receives the recognition she deserves. Thank you again and have a great day!
I Found the agent I Have worked with Gave The personal touches of My Travel Plans and did The Best to Make everything Clear of Understanding and Feel comfortable working with The Agent on My case
Hello JOHN,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN.
Hello Shane,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!
Two of the agents I have worked with are excellent. Barry and Dimple... Great job!
Hello JONATHAN,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!
The first tickets that i was offered were not acceptable so i was looking for other agencies.
But this representative kept looking for tickets until he found what i was asking for.
Thank you Grover, for your 4-star review! We love hearing from you! Thank you for leaving feedback for us.
Stay away from this company. I had the worst experience of my travel history. Even buying a protection plan from them won't help you.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 195047
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at [email protected],
So we could provide you with the needful assistance.
Thank you in advance.
I really appreciated Mr. Mc Laren for being so patient, friendly, polite, efficient and knowledgeable regarding my needs. I will hopefully be able to do business with him whenever I need to buy my ticket. I for sure will recommend him to my friends. Thanks Julieta Lansang
Hello Juliet,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!
Everything was great and exceeded expectation. Appreciated all your hard work in helping me get my tickets.
Hello Sankaray!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Benjamin will definitely be happy to know about your appreciation.
Have a wonderful day!
Service representative, Gipsy, was very patient and informative. Service excellent.
Hello Zorn,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing ITN.
Freeman got me the flight I wanted at a good price.
Thanks
Hello George!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Freeman will definitely be happy to know about your appreciation.
Have a wonderful day!
My Tickets states united airlines but you want me to go with Lufthansa but not specified on Tickets information, because of this misinformation I miss the flight and ended up paying more to get another ticket, my appointment messed up infact it's not ok
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 195037
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Heralyn provided exceptional service!
She went above and beyond to find the best fare for us. We really appreciate that!
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
I want to prepone my trip from October 4th 4pm to tomorrow.
Agent Name: Brandon
As per Brandon he is out of office on friday as per USA timing ( Saturday early morning as per india timing). He is not even provide other colleagues contact information to talk. This is worst customer service. If this issue won't resolve ASAP then we will escalate further.
We are trying to get help from you past 12 hours from you and asaptickets and haven't received any help for his ticket change.
If you aren't able to help. Please refund us our ticket cost. We will book the fight ticket online.
I tried calling you 20 times and he haven't responded back.
The first time when we booked tickets with you, you were continuously on call with us. Now you aren't even responding or picking up our calls.
We haven't liked your service or the way you are treating the customers.
Please do refund my brothers half ticket price and if this is going to continue, I want my sister other ticket that we purchased through you need to be refunded.
Review: Customer service is 0 %.
I won't refer ASAP tickets to any of my family, friends.
Thanks,
Ram,
*******772,
+91- *******721
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 195029
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
One of their customer service agent named Konte continously kept bugging me after I told them i would think about booking flight from them and then told them I found a better deal. Seriously considering to take a legal action against all this. Attaching screenshots as a proof.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 195025
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you
Thank you in advance.
The service of the agent is very much appreciated.
Hi Romeo,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lydia,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!