Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ASAP Tickets

ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
See all photos
How would you rate ASAP Tickets?
grey stargrey stargrey stargrey stargrey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Vickie Z.
Unfollow Vickie Z.
Share Review
Report Review

Service completed
December 4, 2022

Booking through Dunamis the agent that assisted made me was cordial and polite. He was able to help me on my needs in a timely manner. I do not have any negative thing to say. He had given me a long layover period which I thought would be idle hours but was happy to know that there is a bus tour that I can join while waiting for my flight to the Philippines. That was so cool. Thanks again Dunamis

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Vickie,
Thanks for your 5-star review! We sincerely appreciate your feedback.

New York
1 review
0 helpful votes
Follow PRIYANK E.
Unfollow PRIYANK E.
Share Review
Report Review

My flight to india
December 3, 2022

My agent Sakshi was very helpful. She really helped me to find the best rates for a flight to India. Sakshi has great customer service skills and she deserves a bonus, raise in her salary as well as promotion.

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Priyank,
We can’t wait to share your 5-star review with our team.

New York
1 review
1 helpful vote
Follow Fatima Z.
Unfollow Fatima Z.
Share Review
Report Review

Best Customer Service agent...
December 3, 2022

First time i found a customer service agent, that knows with care, paintience, diplomacy understanding, great manners, attentive. That's what the meaning of great service.Amir deserve higher manager position and a race.
Best regards
Fatima A. Velasquez

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Fatima,
Thank you for the 5-star review! We’re here to serve you anytime.

Rhode Island
1 review
0 helpful votes
Follow Ruth V.
Unfollow Ruth V.
Share Review
Report Review

Asap ticket agent Tulip thank u so much, asao really heloed me at the last minute, guys asap is the best and u can rely on them. Once again thank you so much

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ruth,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

New York
1 review
0 helpful votes
Follow S B.
Unfollow S B.
Share Review
Report Review

Excellent
December 3, 2022

I received the confirmed ticket in just a few days. The person
I talked to did not call me too many times. I did not have to
Give out any numbers on the phone and take photos and upload
it etc.

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Florida
1 review
0 helpful votes
Follow Debbie Q.
Unfollow Debbie Q.
Share Review
Report Review

Rufus: The BEST!
December 2, 2022

I always can with Rufus for all my travel needs. He handles it with ease and keeps me in the loop of things.
We've been using ASAP / Rufus for years now and I couldn't imagine dealing with anyone else..

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Debbie,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

North Carolina
1 review
0 helpful votes
Follow Maurizio N.
Unfollow Maurizio N.
Share Review
Report Review

Good job
December 2, 2022

Quick quick quick quick quick quick quick quick quick quick

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for being our customer and leaving us a wonderful 5-star review.

Texas
1 review
0 helpful votes
Follow Lilwanda C.
Unfollow Lilwanda C.
Share Review
Report Review

Good
December 2, 2022

Good service he was nice and very fast outgoing nice guy

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Amazing feedback. Thank you so much for giving us 5 stars!

North Carolina
1 review
0 helpful votes
Follow Iskai V.
Unfollow Iskai V.
Share Review
Report Review

Excellent service
December 2, 2022

My customer rep was Dreyfus, he is very knowledgeable and was able to service with what we need to book our tickets to Manila. I normally use kayak and other websites to book our flights, However, after learning about asap tickets, and with the help of Dreyfus, we would definitely come back and use asap tickets for our flight and travel needs

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Georgia
2 reviews
1 helpful vote
Follow LARRY W.
Unfollow LARRY W.
Share Review
Report Review

Travelling
December 2, 2022

Th Agent known as Dorothy, was very helpful and kind, and patient, i told her what i was looking for and she explained all the different flights, especially the ones closer to what i was looking for. I accepted it and thanked her for all her efforts in finding something for me. She is an asset to your company and a hard go getter. I applaud her and wish her and all of you a Beautiful Christmas and Prosperous New Year.

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

We really appreciate you sharing your review of our service. Thank you!

Arizona
1 review
0 helpful votes
Follow Franklin J.
Unfollow Franklin J.
Share Review
Report Review

I have wasted a lot of time with these false advertisements, this is one of the worst phishing and hoodwinking company they advertise cheap rates($409) and then send you huge invoice for($2000+) your travel and give wrong dates for the advertised price. One of the nmost unethical company I would recommend. DONT WASTE TIME WITH THEM

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 206875
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you

Thank you in advance.

South Carolina
1 review
0 helpful votes
Follow Sam A.
Unfollow Sam A.
Share Review
Report Review

Trip to Manila
December 2, 2022

It took a long time to find a suitable Itinerary after I had to cancel due to sickness of the flu

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for sharing your review with our community. It means a lot to us.

California
1 review
0 helpful votes
Follow Lia O.
Unfollow Lia O.
Share Review
Report Review

Excellent!
December 2, 2022

Working with Mcbayne and ASAP was a worthwhile experience because you had someone in your corner expediently looking for ways to work with you (information on timeframe and your budget) without leaving you to navigate the web all by yourself.

Date of experience: December 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

We’re grateful that you took the time to leave us a review. Thanks a lot!

Tennessee
1 review
0 helpful votes
Follow Bella E.
Unfollow Bella E.
Share Review
Report Review

A bunch of thieves.
January 1, 2023

Don't book a ticket with ASAP. They Cancel my ticket the last minute after paying $2400 to go to Africa and Paris it seems like they plan the whole thing, then they were asking me for more money to rebooked my ticket, when I asked for my refund they refused to give me my refund till today. I will not recommend ASAP tickets for anyone. The lady in the picture is the one that assist me.

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 206873
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Texas
1 review
0 helpful votes
Follow Shameem F.
Unfollow Shameem F.
Share Review
Report Review

ASAP Tickets sold me fraud ticket
January 1, 2023

My name is Ms. Shameem Farooqi, senior citizen (woman), living on limited income, wheel chair bound passenger, traveling alone, booked ticket with ASAP tickets JNS1F0 Hyderabad India to Chicago USA in February 2022 (HYDERABAD-JEDDAH- CHICAGO). I was denied boarding flight by Saudi Airline stating Saudi Arabia was not my final destination. ASAP tickets spoken with Saudi Airline staff, I was still denied boarding, ASAP tickets employee stated ASAP tickets will refunded me or if I want they will book another airline. After repeated follow up ASAP tickets denied my refund till now. Currently they are demanding $584.40 more to give replacement ticket. I lost my money, humiliated at airport and suffering emotional trauma. Pl help.

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 206871
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Hawaii
1 review
0 helpful votes
Follow Jay A.
Unfollow Jay A.
Share Review
Report Review

With the high cost of flying this season (Winter 2022), my agent was willing to work with me to get the right price for our trip. She worked diligently along with management to provide a cost that was equitable and within our budget.

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks for the review! We hope to serve you again in the future.

Missouri
1 review
0 helpful votes
Follow Paul X.
Unfollow Paul X.
Share Review
Report Review

Thanks you Toby
December 2, 2022

Found flights i needed.Toby never gave up
I usually dont buy the insurance but thought i needed the protection this time.
Thanks for working hard to get me the best fligets and keeping cost low
Paul

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you very much for sharing your review. We love hearing from our customers.

Maryland
1 review
0 helpful votes
Follow SIRAH K.
Unfollow SIRAH K.
Share Review
Report Review

Excellent service
December 1, 2022

Wonderful and had a very helpful agent quick in finding my air ticket and got the best flight routine for me

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Michigan
1 review
0 helpful votes
Follow Kimberly C.
Unfollow Kimberly C.
Share Review
Report Review

Knew all information and very informative and intelligent.

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Kimberly,

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

California
2 reviews
0 helpful votes
Follow MYRNA J.
Unfollow MYRNA J.
Share Review
Report Review

Excellent
December 1, 2022

Good experience. Tha agent that I was talking too are very helpful.

Date of experience: December 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Myrna,
Thanks for your 5-star review! We sincerely appreciate your feedback.