On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
Agent was patient and knowledgeable. Great customer service!
Dear Alan,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
This travel agency is fraudulent, if you buy and pay for the money back service, they will not give you a refund. The number dials as Florida many times, but it seems that it operates in the Philippine islands since it is always Filipinos who answer the phone. If you don't want to waste your money and your time, better use Cheapair.com, Kiwi.com, or another well-known agency in the United States that does not cheat you.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 206869
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
Dear Paul,
Thanks a lot for this nice review, Orbit will be happy to see it.
Price was very good. Sony, the customer rep was vey helpful and able to answer all my question and book my flights with no issues. Very satisfied customer
Greetings James,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Gentleman was great with all of the help he gave me and patience he showed me!
Hello Jeremy,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Thalia has been my go to person for all my international travels and I've been working with her for years.
Dear Teresa,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Dear Chad,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Dear Merlin,
Thank you for being our customer and leaving us a wonderful 5-star review.
The assistant was a responsible, committed and efficient person. My wife and I loved the service we received from Dorian. Of course, for the next trip, we will look for him.
Dear Cristian,
We really appreciate you sharing your review of our service. Thank you!
Kaori was patient in dealing with me. She was persistent to get my business. However, after selling two plane tickets to me I did not appreciate the way she left in the middle of my business without letting me know she was going home. There was no proper hand off to the next guy, Kiks. Kaori assured me all the 3 tickets I'm purchasing are same price but when Kiks comes in he's giving me a higher price. Kiks repeatedly minimized the increase in price which annoyed me even more. I don't care if it's $1.00 or $100.00 increase at this point. I'm already annoyed being ditched by Kaori without a word so the least I expect is to get my 3rd ticket honored at the price Kaori gave me. To get same price I had to compromise and take two days off from the original return date. I did not understand nor appreciate how this transaction ended.
Dear Elaine,
Thanks for sharing your detailed review with our community. It means a lot to us.
Bighani help me above and beyond my expectations. She assisted me on purchasing our plane ticket and gave me the best deal.
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Rusty is always helpful and professional. Help us find a great deal and itinerary for my parents
Thanks for sharing your review with our community. It means a lot to us.
The transaction was smooth and nice.The Agent's professionalism was amazing.
We’re grateful that you took the time to leave us a review. Thanks a lot!
Travel agent Fernando was very friendly, helpful and very professional. He gives you his undivided attention during the booking process and goes the extra mile to help meet your travel needs. I would recommend Fernando to my friends with their travel needs.
Thank you! Your positive feedback is much appreciated.
Thanks for the review! We hope to serve you again in the future.
This company will bombard your E mail and attempt to call you over and over again! Each time is a different agent, each claiming to be your personal….you cannot unsubscribe and you cannot block them… I would never use them!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 205777
Please email this ID at [email protected]
So we would be able to assist you with the issue encountered.
Thank you in advance.
When changes in my flight schedule was offered I requested the cancellation of tickets for my two daughters because of their school exams and they granted it right away without any penalty. Just me and my wife are going with my confirmation of the changes.
Thank you very much for sharing your review. We love hearing from our customers.
Great people behind the phone. Good transaction
There nice and good communication
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
After booking/paying the ticket for my family (3 adults),
Someone sent an email that informed me that have paid $600. MORE than what we have paid for.
We were totally, disappointed with the salesperson, due to charging us more money than the fare that we are supossedly pay.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 205771
You have the possibility to reach us anytime emailing this ID at [email protected]
Thank you in advance.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jennifer,
Thank you so much for giving us 5 stars!