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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,740 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Somewhat dissatisfied
June 13, 2023

I thought I had a very helpful agent. But when I sent her emails she had never gotten back to me. I think she did but it was unsatisfactory. I wish her well though. Will never use them agian as much as I can.

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 241875
You have the possibility to reach us anytime emailing this ID at [email protected]

Thank you in advance.

Missouri
1 review
0 helpful votes
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Very satisfied.
May 13, 2023

The travel agent of the company was very helpful and knowledgeable.

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for such kind words! We wish you safe travels.

New Jersey
1 review
0 helpful votes
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Tickets
May 13, 2023

Very pleasant.Polite, helpful. Answered all my questions.

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

Philippines
1 review
0 helpful votes
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Book early
May 13, 2023

I waited too long to book my flight. Otherwise my experience was flawless.

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for the honest feedback! We wish you safe travels.

California
1 review
0 helpful votes
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They were very helpful
May 13, 2023

They spoke extremely good English we're super polite not just saying nice words but they were actually sincerely polite That's very much appreciated in this deplorable old world we live in:-)

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for the kind and polite words! We are really grateful that you found our services of high quality!

Canada
1 review
1 helpful vote
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0 rate
June 12, 2023

They cheating charge 50 dollars extra and they not refund

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 241843 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you

Looking forward to hearing from you

Thank you

Florida
1 review
0 helpful votes
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Complacido
May 13, 2023

Fue una buena experiencia. Fueron muy rápidos en contactarme y me acompañaron durante todo el proceso de obtención del boleto garantizando los mejores precios y condiciones para mi vuelo.

Date of experience: May 13, 2023
Candice J. ASAP Tickets Rep
over a year old

¡Muchas gracias por la excelente reseña! Viajes seguros

Illinois
2 reviews
0 helpful votes
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Excellent Service
May 12, 2023

Prompt, courteous, competent, compliant and competitive.

Date of experience: May 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for a perfect review! You've made our Day great!

Canada
1 review
1 helpful vote
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Prompt and amazing service
May 12, 2023

My travel agent responded promptly to my request for a quote, was very knowledgeable and searched to get me the best value for money. For example, he suggested a direct flight from Montreal to San Francisco instead of making stops at other Canadian cities. Even though I eventually chose flights with a connection, this was really appreciated! I am a returning customer since 2012 because ASAP never disappoints!

Date of experience: May 12, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so glad for your satisfaction with our services! Our agents always work hard to produce a great result and we are so proud of them! Thank you so much for your loyalty and kindness!

Utah
2 reviews
0 helpful votes
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I was impresses.
May 12, 2023

I had a good experience with the agent I worked with. Thank you so much! I look forward to continued business with you.

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

New York
1 review
3 helpful votes
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Whatever you do, do your self a favor and never use this agency for any booking. They are not there to help you and will do everything in their power to make your reservation and process painful. They are not helpful at all and will not admit to their mistakes. They are not there for the customer but rather to profit. Please please please, avoid the agency and save your self horrible headache. If I could I would leave -5 start review.

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 241557 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you

Looking forward to hearing from you

Thank you

California
1 review
0 helpful votes
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EXELLENT
May 11, 2023

Dedicated agent with excellent follow up until the job was done.

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company!

California
1 review
0 helpful votes
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Good
May 11, 2023

Great experience indeed they are competent and nice talking

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Not that satusfied Im sorry.
June 10, 2023

Im waiting For the reply of Yoshi on the seat inquiry because My husband needs enough leg Room in then Plane. He said hell try And hell get back to me but to no avail. Tried to call him Many Times And sent emails already

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241533
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.

Georgia
1 review
0 helpful votes
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Great experience! They take their time to explain and also brings to attention other benefits and options available if needed.

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your positive feedback.

California
2 reviews
0 helpful votes
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Outstanding Service!
May 11, 2023

I worked with Khushi and man what a great experience it was. She was polite, extremely competent and very professional. I wish I could have afforded to give her a tip but after spending nearly 10,000.00 I just couldn't afford it. She certainly deserved one that is for sure. She needs to be promoted to a top management position ASAP.

Date of experience: May 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Canada
1 review
0 helpful votes
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He was helpful and cordial
May 10, 2023

He was very good in giving the good deal for my benefit.

Date of experience: May 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Satisfied customer
May 10, 2023

The staff at asap, Percival, was very courteous. He has all the patience to me looking for the best travel plans for my family vacation to the Philippines. More power to you!

Date of experience: May 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for taking the time to share this positive rating! We will make sure to share this with Parcival.

Canada
1 review
0 helpful votes
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Awesome
May 10, 2023

Very satisfied. The desired schedule and cheap price obtained.

Date of experience: May 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your kind words. We are grateful for your feedback.

Nevada
1 review
2 helpful votes
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Bought a round-trip ticket summer of 2021, and the flight back was canceled due to covid restrictions on one of my connecting flights in Europe. ASAP did not offer a different flight back nor did it reimburse me. It's been 2 years of calling and emailing them, and they keep giving me the runaround! Worse company ever, worse experience ever!

Date of experience: May 9, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241329
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Thank you in advance.