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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Tatsumi went out of his way to find workable options to choose from. He was patient thorough clear in his dealing with me. He provided updates. Was very happy.
Warning! ASAP Tickets, ITN, victimizes customers by deceptively, unethically, and ruthlessly charging customers and booking tickets, but negligently and recklessly hiding the fact that no seats whatsoever are included, seats cost a significant hefty excessive price, and customers are compelled to purchase seats at additional cost.
One case is $132 x 4 flight legs, $528. ITN's highest level, Special Services, dictated that seats are not included and must be paid for at an additional price.
ASAP alone is the most disgusting, ruthless, deceptive, and negligent travel company. No other company has been more abusive and shameful towards long-time customers.
Court action shall be UNRELENTING for criminal negligence, fraud, abuse, and SEVERE financial punitive damages. Abused? Join us. May ITN be forced into bankruptcy and out of business by customers and courts.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 240787
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I bought a ticket from Asap Tickets went home yet couldn't return because there was a strike at the Lagos airport. I have been communicating with Asap on email and phone for 5months yet nothing. Asap ticket is so unprofessional. Terrible services. Please don't use them. In case of any challenges they won't help. Worst agency. Don't use them to purchase your tickets. You will regret. I have attached my email communications here if you doubt me. They are terrible
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240779 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
I asked specifically that I needed a carry on both passengers instead the reservation was made to Basic Economy with restrictions instead of a Economy
When I complained with the agent and your customers services they haven't come to a solution and it will take 4-5 days!
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240777 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
She said call me for any questions you may have
After we paid for the tickets and I call back to confirm our seats she said email me you don't need to call me. If you have any questions.
I think ticket sales person should not see their tip because they charge there attitude.
Still don't know what seats we got.
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240775 Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
Helios was very attentive and aims to please. He goes above and beyond and thats why I'm a repeat customer!
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Very Satisfactory.
I had a nice customer experience.
Thanks so much for sharing your positive experience with others! We are so happy you've been satisfied with our services!
Jasper was wonderful and professional. He's very good at what he does.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
The Agent was good. She tried hard for me getting the best possible schedule. Search the airline and found what I liked. I have bought tickets from ASAP before.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance.
The associate was very helpful, courteous and diligent addressing all my needs.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
T'was my first time with ASAPticket and was so glad with my agent for helping me searched the cheapest airfare for the month of July.I really appreciated and thank you so much for your fantastic job madam Nadine.
We're really grateful and appreciate you taking the time to share your rating with us!
Great very very very very very very great appreciative
Thank you so much for your positive feedback.
Courteous, friendly, welcoming and great price. Dior was very professional. She went at length to get me the best possible quote and I very much appreciate everything she does.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Lemkova is a professional customer salesman listen carefully to his clients needs. He listen to our instructions and found exactly what weed before offering suggestions. In return to him we will recommend to our friends and relatives. Keep the good job Lemkova
Thank you for your kind words. We are grateful for your feedback.
I used ASAP tickets for the first time recently and the advisor was very helpful and did everything he could to find me the flights I wanted at a great price. I will definitely use them again to book flight tickets.
Thank you for your kind words. We are grateful for your feedback.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Agent Hubert is helpful and knowlegeable all throughout, including supervisor Portia during the ticket sale. But after the ticket has been issued, I emailed the agent for some further inquiries but as of today, I haven't received any response from him.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
We are glad to hear that Clifton was able to assist you and provide helpful service.
My agent Chester was amazing! He worked with me and got me the cheapest and quickest route to Athens, Greece from St. Louis, MO. Will use him again!
We are glad to hear that Chester was able to assist you and provide helpful service.
Fantastic experience. Amir was great to work with. Very professional, handled all the arrangements perfectly. Highly recommend him. Couldn't have asked for a better experience.
Thank you for your feedback. We are happy that Amir is part of our team and provided you with such a good experience.
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!