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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
Follow RIADH O.
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Thank you for theexcellent service
January 3, 2024

Excellent I got an excellent service with a good agent thank you and I really Wish to make business with you

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Illinois
1 review
0 helpful votes
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My agent Omega is the best
January 3, 2024

I will keep coming because of the customer service you have, I have been using asap for 11years and I like the way they do business thank you

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!

California
2 reviews
0 helpful votes
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My wife has been looking for flights for a while to celebrate her mother's birthday in the Philippines. Whereas me and my daughter's family have other purpose to go to the same place and already bought our tickets. Now, she is torn to whom she will go to or what date to choose to make life easier for the family to pick her up at the airport. She is always very meticulous oo her ways that she research through different travel agencies without good results. She asked me to help her narrow her choices and make reservations for her. Since I bought my ticket through ASAP, I called Sweden to book her reservations but he was not at the office and I got to speak with Krezelin. She made all the flights for her and she even went over extra mile of work to get her flight coming back joining our daughter's family back to the US. She willingly looked for my wife choices with energy and conviction that made us so important. A very wonderful experience just for booking for flights.

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your wonderful review! We are pleased that our agent was of great help to your family! We wish you safe travels.

California
1 review
0 helpful votes
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Quick service
January 3, 2024

I had a quick service but very polite tone of voice & accomodate my inquiries to check for a practical options.

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Colorado
1 review
0 helpful votes
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Great working with Prakash. He's very helpful. And follow up with customers and gives update.

Date of experience: January 2, 2024
Candice J. ASAP Tickets Rep
over a year old

We are happy that Prakash has provided you with such a wonderful experience.

Canada
1 review
0 helpful votes
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Satisfied!
January 2, 2024

I am glad my booking, price and the person whom assigned to assist me( Divakar) is good at accommodating my request!

Date of experience: January 2, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so glad you've been satisfied with the agent's assistance! Divakar is amazing, indeed! Thank you very much for purchasing with us!

New York
1 review
0 helpful votes
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Excellent customer service
December 31, 2023

The agent that attended to me went out all the way to satisfy me.

Date of experience: December 31, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for taking the time to write such a wonderful review!

Canada
1 review
0 helpful votes
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Great Service
December 30, 2023

My agent was awesome, he answered all my questions and very prompt with
My choices would recommend to all my friends

Date of experience: December 30, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for such a positive review! We highly appreciate all your recommendations and would be so pleased to hear that our customers came to us by your word!

California
1 review
0 helpful votes
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Excellent service
December 30, 2023

Saints knows how to cater to his clients needs and preferences. Very professional and warm

Date of experience: December 30, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

California
1 review
0 helpful votes
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Very professional
December 30, 2023

I had no problem with the booking agent. Lorain was patient kind very knowledgeable about the booking process and very personable at all aspects of the booking process.

Date of experience: December 30, 2023
Candice J. ASAP Tickets Rep
over a year old

Indeed, Lorain is a great agent and we are so proud of him! Thank you very much for sharing your amazing impression on our services!

Virginia
1 review
0 helpful votes
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Darling Was Excellent
December 29, 2023

Darling walked me through from the beginning to the end and helped me got good deals.

Date of experience: December 29, 2023
Candice J. ASAP Tickets Rep
over a year old

IVY O., Thank you for your kind words! We're thrilled to hear that Darling provided excellent assistance and helped you secure good deals. We appreciate your trust in our service.

District of Columbia
1 review
0 helpful votes
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Great service and quotes, as usual
December 29, 2023

Working with Lyka, in this booking, as well as with Giancarlo, in previous 4 or 5 bookings, always has a great outcome. They are very accommodating and patient and persistent in finding the best fit for my needs and budget.

Date of experience: December 29, 2023
Candice J. ASAP Tickets Rep
over a year old

Maria R G., Thank you for your continued trust in our service! We're delighted to hear that both Lyka and Giancarlo have consistently provided great service, quotes, and outcomes for your bookings.

Michigan
1 review
0 helpful votes
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Great service and price
December 29, 2023

Vader was very helpful and patient about explaining everything

Date of experience: December 29, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Colorado
1 review
0 helpful votes
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Excellent
December 29, 2023

Very helpful, professional and affordable. I love discounts we got. Highly recommend

Date of experience: December 29, 2023
Candice J. ASAP Tickets Rep
over a year old

AMELIA B., Thank you for your positive review! We're glad to hear that you found our service very helpful, professional, and affordable, with great discounts. We appreciate the recommendation and are delighted that you had an awesome customer service experience.

District of Columbia
1 review
0 helpful votes
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Very great full for the service
December 29, 2023

The associate is very helpful, very friendly, respectful, very knowledgeable.

Date of experience: December 28, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

California
1 review
0 helpful votes
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If you plan to use them to book, they are great! DO NOT TRY TO CANCEL. You will be on hold forever and they will not do anything to help and support you. It seems, once they take your money, that is all they care about. This will be my first and last time to book with ASAP!

Date of experience: December 28, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Chris A,

Thank you for contacting us.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:282353
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.

Illinois
1 review
0 helpful votes
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Accommodating and very helpful
December 28, 2023

Every time I call ASAP I'm happy that the people are are so helpful and very accommodating. They're respectful and patient. Thanks Shambhu

Date of experience: December 28, 2023
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Ohio
1 review
0 helpful votes
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Hard at work
December 28, 2023

My travel agent was hard at work finding me a roundtrip ticket for the dates I wanted. He was hard working to find me a airfare that suited me.

Date of experience: December 28, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

California
1 review
0 helpful votes
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Great Service
December 28, 2023

She was very helpful and explaining options and restriction on advertised fishing ads.

I was very comfortable in her honesty and her advise...totally awesome

Date of experience: December 27, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!

New York
1 review
0 helpful votes
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Very helpful
December 27, 2023

Less stressful compared to other companies.The agent was very helpful

Date of experience: December 26, 2023
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.