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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Arkansas
2 reviews
0 helpful votes
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Awesom!
December 25, 2023

I have been buying my ticket from ASAP on all of my travelling. I love the customer services. All your questions are answered.

Date of experience: December 25, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!

Nevada
1 review
0 helpful votes
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Mayhem
December 23, 2023

Previous experiences with other agents (Arjun, Nautilus) are below par to say the least but Mayhem made up for the bad experiences in the past.
Mayhem took his time in resolving my issues and treated me with patience and utmost respect...thanks Mayhem!

Date of experience: December 23, 2023
Candice J. ASAP Tickets Rep
over a year old

RAMON M., Thank you for your kind words! We're glad Mayhem could provide you with a positive experience and resolve your issues. We appreciate your trust in us and are grateful for the recommendation. If you have any more needs in the future, feel free to reach out. Safe travels!

California
1 review
0 helpful votes
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ASAP Customer service
December 23, 2023

I am a repeat ASAP ticket
Customer, Theo is very helpful in giving me a choice of which Airline is available. I didn't know that United Airline is already operating in the Philippines on a Non Stop Flight until Theo told me. Although He offered me same price with PAL, I went after United Airlines to see how they operate. Lately PAL is always late, Changing flights on an already booked ticket, which is very stressful. Although I am frequent member flyer of PAL, this time I went to United experience their operation

Date of experience: December 22, 2023
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Alabama
1 review
0 helpful votes
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Happy
December 22, 2023

Garfield is very knowledgeable and very helpful. He did an excellent job!

Date of experience: December 22, 2023
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Ohio
2 reviews
0 helpful votes
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Refused to give me my eticket number, refused me to speak to a supervisor and said they have no supervisor, gave me a bad number, called on hold for 3 hours 26 minutes and hung up on me before I spoke to anyone. Terrible company don't buy. Outsourced company that doesn't work when there are issues.

Date of experience: December 21, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 281455
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.

Texas
1 review
0 helpful votes
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Helpful
December 21, 2023

He was incredibly patient answered all of my questions and then went above and beyond to fix a misspelling that was my fault, so that I wouldn't have to go through the trouble!

Date of experience: December 21, 2023
Candice J. ASAP Tickets Rep
over a year old

RACHEL O., Thank you for your kind words! We're glad to hear that our service exceeded your expectations, and we appreciate your loyalty as a returning customer. If you have any more questions or need assistance in the future, feel free to reach out. We value your satisfaction and look forward to serving you again!

Illinois
1 review
0 helpful votes
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Great staff, great customer service
December 21, 2023

I got what i needed in a quick phone call because Agent is so resourceful and quick at what he does.

Date of experience: December 21, 2023
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

California
1 review
0 helpful votes
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Totally wonderful and positive experience! I can't ask for any better service.

Date of experience: December 21, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Ohio
1 review
0 helpful votes
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Professional and knowledgeable agent
December 21, 2023

I can tell later if my relative will have a smooth flight and a carrying service throughout this trip

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for a 5-star review!

Philippines
1 review
0 helpful votes
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Great Job
December 21, 2023

I am satisfied the way people handled questions and inquiries from me to fully understand whatever in my head.
Clear and honest respond given in every uncleared thought I had in my head.
Satisfying, fun, and straight talked.

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Connecticut
1 review
0 helpful votes
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Excellent communication
December 21, 2023

The agent was helpful patient and understanding of my situation. Truly wonderful experience!

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

MARK M., We're thrilled to hear about your wonderful experience! Thank you for choosing our service based on recommendations and for sharing your positive feedback.

Mississippi
1 review
0 helpful votes
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Excellent
December 20, 2023

Wonderful experience it's my second time booking tickets with Abdul. Wonderful service

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

MEENU S., We're delighted to hear you had a wonderful experience booking tickets with Abdul for the second time. If you have any more travel plans or questions, feel free to reach out.

California
1 review
0 helpful votes
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Customer service
December 20, 2023

Hercules is perfect, professional and thoughtful. Precise and helpful

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy our agent did such a great job for you.Thank you for your review.

Pennsylvania
1 review
0 helpful votes
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Five Star.
December 20, 2023

Thank you for your best services. Turner the Service Customer Services walked through every steps and I got the Right Airlines and the good price.

Date of experience: December 20, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear customer, thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Canada
1 review
0 helpful votes
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Check in was not possible
December 20, 2023

I checked in for my fiancé when I wanted to do it for myself there was a problem Air canada didn't recognize me and showed reference 1.
I called my agent and let her message but I didn't wait for her I called the customer service and there was a very nice person and asked me to give her time and she would contact me ASAP.
I waited about 1 hour and I called the airport and I could talk to Aircanada and I was explained the problem was from changing the return date of my fiancé, it seems both of us got the same ticket and my ticket got disappeared in the system.
As soon as I closed the phone that nice agent called me and gave me the new reference number and at the same time she was on the phone I checked the website and I could choose my seat and the problem was sold easily.

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy our agent did such a great job for you.Thank you for your review.

Saudi Arabia
1 review
0 helpful votes
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Amazing
December 20, 2023

My experience was really very good with asap. Nigel one of the representative from asap he did great i need ticket on spot he provided me right away in very good price. He is very helpful and kind. 10 out of 10

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Hawaii
1 review
0 helpful votes
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Medo is very helpful!
December 20, 2023

Long wait but it's worth it! Way to go Medo! Very patient and kind person to talk too. I am not a computer savvy like these new generation, but he walked me through it!

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

We are really glad to hear such a good review coming from our customers. Thank You.

New Jersey
2 reviews
0 helpful votes
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Trip back to Manila
December 19, 2023

Capria was extremely helpful and very knowledgeable. She presented me with different options to travel back home. She is polite, honest with excellent communication skills. I will recommend her to my friends and families.

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad Capria has helped you with your trip and the services provided are appreciated.

Texas
1 review
0 helpful votes
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Very good
December 19, 2023

As always I have good chat with the agent and he checked all the possibilities to satisfy my concern.

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Suad, we are so proud of our agents seeing such an amazing review! Thanks for your time and for kind words about our agent

California
1 review
0 helpful votes
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Excellent service, nice to customers
December 19, 2023

Good customer service, very helpful, nice talking and has a lot of patience.

Date of experience: December 19, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Vickipaula, we are happy that you are satisfied with our products and services.Thank You.