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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
Follow JOSEPHINE Z.
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The customer representative patiently took her time listend to my concern and actively process the e tickets. She's very competent doing her job.

Date of experience: January 7, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

California
1 review
0 helpful votes
Follow RIZALINA T.
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All my transactions with Ms.Jandiara were 👍 and she's very helpful and options were always discussed for me to decide. She is honest, considerate and not pushy. An asset to the company.

Date of experience: January 6, 2024
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

California
1 review
0 helpful votes
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Excellent service
January 6, 2024

Mr Gambino is an excellent agent, patient, thorough, and most of all diligent in his follow ups but not annoying nor pushy! I would definitely use his services again in the near future!

Date of experience: January 6, 2024
Candice J. ASAP Tickets Rep
over a year old

Indeed, Mr Gambino is an excellent agent and we are so grateful for his ability to make our customers happy and satisfied! Thank you very much for taking your time to review us in a great way!

Canada
1 review
0 helpful votes
Follow VIRGILIONUNEZ V.
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Booking a ticket for vacation
January 6, 2024

The employee is professional to deal with. She courteous and polite.

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

California
1 review
0 helpful votes
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Boracay PH Vacation
January 6, 2024

Excellent job Thomas! Thank you so much for your help. Thumbs up

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for taking the time to write such a wonderful review.

Pennsylvania
1 review
0 helpful votes
Follow MICHAEL G.
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Excellent
January 6, 2024

Excellent 👍 good choice 💯/💯 satisfied good service and the people very helpful

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!

Iowa
1 review
0 helpful votes
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Helpful
January 6, 2024

Limbaga was very helpful with finding us the best day & time to fly. She was very patient and knowledgable. We appreciated the help in organizing our flight.

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!

Virginia
1 review
0 helpful votes
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Awesome
January 5, 2024

I called to change my return trip and explained my situation I needed assistance to make it happen. This Rep showed sincere attitude and concern by making me feel at ease and that he would do everything to resolve my problem. He went beyond what is expected and stayed with me until all necessary informations are gathered into a successful resolution.

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

Many thanks for taking your time to review our services! Our agents work really hard to make our client happy and satisfied and we are so grateful for the great assistance!

California
1 review
0 helpful votes
Follow ELISABETTA H.
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Very good service
January 5, 2024

Norris was professional and patient during my request for tickets! Thanks you

Date of experience: January 5, 2024
Candice J. ASAP Tickets Rep
over a year old

Norris is one of our great agents and we are so grateful to him for his ability to produce a great result of his assistance! Thank you so much!

Pennsylvania
1 review
0 helpful votes
Follow HEIDI J.
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Friendly service
January 5, 2024

The agent was courteous, and patient, and was able to find the best deal with the dates and times that were the most convenient for me.

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Texas
1 review
0 helpful votes
Follow LUZVIMINDA S.
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Professional
January 5, 2024

Pleasant and helpful in every way. The agent is very professional and explains each process.

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Washington
1 review
0 helpful votes
Follow IVAN S.
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Thank you
January 4, 2024

Very nice lady helping me booking cheep flight. I love it

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

You are so welcome! We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!

Texas
1 review
0 helpful votes
Follow JOANNA T.
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Excellent Customer Service
January 4, 2024

Excellent Customer Service, highly recommended by friends

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for such a great review! We highly appreciate all your recommendations and would be so pleased to hear that our customers came to us by your word!

New York
1 review
0 helpful votes
Follow JUAN Y.
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The representative was efficient enough. However, I find it totally unreasonable that a traveler will lose all fees each time they change a flight. Then, we're told that the penalty fee of $150.00 has been waived. Well, I think it should be if we have to purchase all of the coverages again.

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 283521

Best regards.

Pennsylvania
1 review
0 helpful votes
Follow MIHIRKUMAR P.
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Extended flight date
January 4, 2024

Really good experience with good customer care, future recommendations

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

MIHIRKUMAR P., Thank you for the positive feedback! We're delighted to hear about your good experience and appreciate your recommendation.

Canada
1 review
0 helpful votes
Follow COURTNEY K.
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The service was great
January 4, 2024

Our customer service personnel
Whose name was Icon was very polite and treated with utmost care and respect we were truly delighted with his great customer service and professionalism

Date of experience: January 4, 2024
Candice J. ASAP Tickets Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!

Nevada
1 review
0 helpful votes
Follow ROWLAND R.
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Very satisfied
January 4, 2024

Excellent. Pete was very cheerful and professional.

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.

Washington
1 review
0 helpful votes
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Excellent Service
January 4, 2024

The customer service team was on top of issues and gave me the best deal possible

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

We love hearing from you! Thank you for leaving feedback for us!

Canada
1 review
0 helpful votes
Follow HALA L.
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She did well
January 4, 2024

Great experience, I was asking for prices only ended up in buying the ticket

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for sharing your experience with us!

Philippines
1 review
0 helpful votes
Follow CHERYL H.
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Excellent
January 4, 2024

Professional service experience and knowledgeable, thanks so much

Date of experience: January 3, 2024
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!