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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Illinois
1 review
0 helpful votes
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Excellent service
January 26, 2024

Everything went very smooth no complain regarding service so far

Date of experience: January 25, 2024
Candice J. ASAP Tickets Rep
over a year old

PUSPENDRASINH M., we appreciate your positive feedback about the excellent service and smooth experience. If you have any more travel needs or questions, feel free to reach out. We're here to assist you! Safe travels!

California
1 review
0 helpful votes
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Airfares are the most inexpensive in the market. Sales representatives would assist the customers in every way they can. I can't complain. Definitely, will book again my next trips! Keep up the good work!

Date of experience: January 25, 2024
Candice J. ASAP Tickets Rep
over a year old

JOSEFINA S., We're delighted to hear about your positive experience with our first-class assistance and the affordable fares. We appreciate your feedback and look forward to assisting you with your future trips. If you have any more travel needs or questions, feel free to reach out. Safe travels!

Minnesota
1 review
2 helpful votes
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Very disappointed
February 18, 2024

Between booking errors caused by agent negligence, multiple incidences of lack of followup, and sky-high prices almost four times the initial prices offered this was a very disappointing experience.

Date of experience: January 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 287573

Best regards.

New York
1 review
0 helpful votes
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Almost Perfect
January 25, 2024

There was resistance in using ASAP and we were really hesitant to call to make a purchase. We've heard numerous nightmare stories about ASAP's service in dealing with flight issues. We needed to get the full story. Harlan has been wonderful throughout this process. We've communicated weekly for 3 weeks and she's been nothing but wonderful. On the day of the call, she was able to answer all of our concerns and she really made us feel at ease in choosing ASAP.

Date of experience: January 25, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you fro your honest review! We really appreciate that you ultimately decided to use our company's services, it is always a pleasure for us to assist.

California
1 review
0 helpful votes
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Due to a death in the family, I had to extend my stay and change my outbound flight. Lacorgi was very understanding and professional. He gave me options, explained the differences and advised the best selection. Lacorgi was pleasant thru the process and he represents your company well. Would definitely call on him for my future travels.

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the feedback! We really appreciate it.

Canada
1 review
0 helpful votes
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Great service
January 25, 2024

My agents are very kind, patient and accomodating. Overall I'm impressed on how they handle their client's concerns.

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! We always strive to provide our clients great services.

West Virginia
1 review
0 helpful votes
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Excellent customer service
January 25, 2024

Nice, easy process to follow with wonderful customer service

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! We really appreciate it.

Canada
1 review
0 helpful votes
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Michelsen is AMAZING!
January 24, 2024

Michelsen you rock! You are amazing, he is very professional,helpful and very friendly. He helped me above and beyond. He asked me whats my preferred flights and prices for the tickets. He is bery knowledgeable, welcoming. Perfect customer service. I will definitely recommend him to everyone. Thank you so much for your service.

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

Hawaii
1 review
0 helpful votes
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Very satisfied with my agent
January 24, 2024

Helpful and answers question politely with care. Definitely will recommend to my friends and family

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

Philippines
1 review
0 helpful votes
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Great Service, and Price
January 24, 2024

Using ASAP service has had a few ups and downs but the customer service has always been excellent, especialy this time with Sales rep. Pocahontas, I highly recomend her. Past reps were also great to work with.

Date of experience: January 24, 2024
Candice J. ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Iowa
1 review
0 helpful votes
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Brennan was great
January 24, 2024

Brennan worked really hard to find the cheapest airline tickets possible. He was so easy to talk to

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Tennessee
2 reviews
0 helpful votes
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My friend referred Eddy as great travel agent and she was right,easy transaction and he make everything possible for us to accommodate 7 people with out tickets need,especially when I did not spelled correctly one of the names he ensured me that he will help me fix it and he did!

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

We're delighted to hear about your positive experience with Eddy as your travel agent. It's wonderful that he made the transaction easy for you and went the extra mile to accommodate your group of seven people, even handling the correction of a name spelling issue promptly.

Maryland
1 review
0 helpful votes
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Friendly
January 24, 2024

Oct was extremely polite and friendly need more employees like her

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

We appreciate your positive feedback about Oct and are pleased to hear that she provided a polite and friendly service. Your acknowledgment is valuable, and we'll make sure to recognize Oct for her exceptional assistance. At ASAP Tickets, we strive to maintain a high standard of customer service, and your comments inspire us to continue

Texas
1 review
0 helpful votes
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Patient and helpful
January 23, 2024

I was able to get business tickets at a competitive rate. Jaffar was very patient as I checked around.

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

We're delighted to hear that you were able to secure business tickets at a competitive rate and that Jaffar provided patient assistance during your decision-making process. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our services, and we look forward to serving you again in the future. Safe travels!

California
1 review
0 helpful votes
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Great service
January 23, 2024

The agent was Very helpful and great service as always

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Vicente, thank you for your kind words! Your satisfaction is our top priority, and we appreciate your continued trust in our services. We look forward to serving you again and appreciate your ongoing support.

California
1 review
0 helpful votes
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Satisfactory
January 23, 2024

Done as expected. Alina is very polite and she gave me a very good customer service

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear MariaElena, we're delighted to hear that Alina provided you with excellent customer service and that her polite demeanor contributed to your satisfaction.

Kentucky
1 review
0 helpful votes
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Excellent representative
January 23, 2024

The Rep that handles my ticket search is cool and easy to talk with. Very smart.

Date of experience: January 23, 2024
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Texas
4 reviews
0 helpful votes
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Second to none!
February 15, 2024

My agent was very knowledgeable, patient, hardworking, and friendly. She called and emailed me on a personal level after I had to disconnect because I was rear ended as I was making my travel plans, stationary in a parking lot!
Such care has never been given from an agent /company like this before! Amazed still! And it wasn't to just try and get my business, she genuinely was concerned.
We connected afew days later and finally I was able to book my tickets. What a gem! Brilliant service, understanding, and total cost was within my budget.

Date of experience: January 22, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers.
In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 286867

Maryland
1 review
0 helpful votes
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Pleasant experience
January 23, 2024

I would say that Mundo was the most helpful and accommodating agent ever. He went the extra mile by listening to the customer's requests/concerns and find ways to make it happen. He offered different options and tailored it accordingly that made it a very pleasant experience.I appreciate his expertise and his being able to converse in my native language. Keep up the good work!

Date of experience: January 22, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Frederick, thank you for taking the time to share your positive experience! We're thrilled to hear that Mundo went above and beyond to assist you. Providing helpful and accommodating service is our commitment, and it's heartening to know that Mundo's efforts made your experience very pleasant.

Kentucky
1 review
0 helpful votes
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My travel agent was excellent.
January 23, 2024

My agent was the most patient person I have ever worked with. Thank you so much for helping me.

Date of experience: January 22, 2024
Candice J. ASAP Tickets Rep
over a year old

Dear Jennifer, thank you for your kind words! We're thrilled to hear that your agent demonstrated exceptional patience in assisting you. Providing outstanding service is our priority, and we're delighted to have been of help.