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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,773 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Kentucky
1 review
0 helpful votes
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Excellent representative
January 23, 2024

The Rep that handles my ticket search is cool and easy to talk with. Very smart.

Date of experience: January 23, 2024
Candice J. — ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Texas
4 reviews
0 helpful votes
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Second to none!
February 15, 2024

My agent was very knowledgeable, patient, hardworking, and friendly. She called and emailed me on a personal level after I had to disconnect because I was rear ended as I was making my travel plans, stationary in a parking lot!
Such care has never been given from an agent /company like this before! Amazed still! And it wasn't to just try and get my business, she genuinely was concerned.
We connected afew days later and finally I was able to book my tickets. What a gem! Brilliant service, understanding, and total cost was within my budget.

Date of experience: January 22, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers.
In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 286867

Maryland
1 review
0 helpful votes
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Pleasant experience
January 23, 2024

I would say that Mundo was the most helpful and accommodating agent ever. He went the extra mile by listening to the customer's requests/concerns and find ways to make it happen. He offered different options and tailored it accordingly that made it a very pleasant experience.I appreciate his expertise and his being able to converse in my native language. Keep up the good work!

Date of experience: January 22, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Frederick, thank you for taking the time to share your positive experience! We're thrilled to hear that Mundo went above and beyond to assist you. Providing helpful and accommodating service is our commitment, and it's heartening to know that Mundo's efforts made your experience very pleasant.

Kentucky
1 review
0 helpful votes
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My travel agent was excellent.
January 23, 2024

My agent was the most patient person I have ever worked with. Thank you so much for helping me.

Date of experience: January 22, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Jennifer, thank you for your kind words! We're thrilled to hear that your agent demonstrated exceptional patience in assisting you. Providing outstanding service is our priority, and we're delighted to have been of help.

California
1 review
0 helpful votes
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Amazing Customer Service
January 23, 2024

Worked with Salazar back in September, 2023 and had a great experience booking my flight so I decided to call him again for our next flight in April, 2024. Again, he was able to work with me and booked my flight. He was easy and wonderful to work with. Very pleasant and great follow-up.

Date of experience: January 22, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for sharing your positive experience working with Salazar. We're pleased to hear that he provided excellent service during your flight booking in September 2023 and that you chose to reach out to him again for your upcoming flight in April 2024. It's great to know that he was easy and wonderful to work with, displaying a pleasant demeanor and excellent follow-up. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your continued trust in our services! Safe travels in April.

New Jersey
1 review
0 helpful votes
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I could have used 2 checked in bags to fly with but the price we got an the airline timings are in my favor with what he offered.

Date of experience: January 22, 2024
Candice J. — ASAP Tickets Rep
over a year old

It's great to hear that you found a favorable price and airline timings that suit your needs with the offer provided. Balancing cost and convenience is important in travel planning. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. Safe travels!

Nevada
1 review
0 helpful votes
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Great experience
January 22, 2024

Mr Segundo who worked me thru the process of booking for Philippines is very great, very patient for a senior lady, he fully explained and work on answering all my questions very satisfactory. I'm happy with the result of my reservation.

Date of experience: January 21, 2024
Candice J. — ASAP Tickets Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated

France
1 review
0 helpful votes
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Attention to my needs
January 21, 2024

Help me out with me my trip and explained everything.

Date of experience: January 21, 2024
Candice J. — ASAP Tickets Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

Texas
1 review
0 helpful votes
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Knowledgeable, polite, caring.
January 20, 2024

Excellent! Love the service.Customer service is very professional, kind and helpful!

Date of experience: January 20, 2024
Candice J. — ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. LEARN MOREBest Wishes.

Virginia
1 review
0 helpful votes
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Excellent job for the agent
January 20, 2024

Well, the agent was friendly, very helpful and so patient working with me.

Date of experience: January 20, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Massachusetts
1 review
0 helpful votes
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Helpful
January 20, 2024

Agent Boomer is really polite and courteous and helpful. Service is good and highly recommended

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Pennsylvania
1 review
0 helpful votes
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Excellent customer service
January 20, 2024

Edcel, the travel agent that booked
Our flight was very helpful. He was very patient searching for good deals that cater to our needs. I give him an excellent rating and will hire hI'm again for our future trips.

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

We are delighted to hear about your positive experience with Edcel, the travel agent who assisted in booking your flight. Your kind words and excellent rating mean a lot to us. Edcel's dedication and patience in finding deals that cater to your needs are truly commendable. We look forward to serving you again for your future trips. Thank you for choosing our services and taking the time to share your feedback. Safe travels

Canada
1 review
0 helpful votes
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ASAPTICKETS GREAT AFTER SALE SERVICE
January 19, 2024

Reyansh is so far the best customer agent for accomodating after sales transactions. He help find the best affordable option for me.

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

We greatly appreciate your commendation of Reyansh's exceptional customer service. It's fantastic to hear that he was instrumental in finding the best and affordable options for your after-sales transactions. We value your feedback and are here to assist you with any future inquiries or assistance you may require. Thank you for choosing our services

New Jersey
1 review
0 helpful votes
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Excellent service
January 19, 2024

Very professional understanding patient making sure I get the best service possible

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Harriette, We're happy to hear our agent's professionalism, understanding, and patience made a positive impact on your experience. It's our pleasure to ensure you receive the best service possible.

Canada
1 review
0 helpful votes
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Excellent customer service
January 19, 2024

Excellent customer service. The agent that handle my enquiry does his job in a very professional manner. Polite and quick response.

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Rowena, we're thrilled you enjoyed our service. Our team is always here to assist you professionally and promptly. Looking forward to the next opportunity!

Colorado
1 review
0 helpful votes
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Excellent
January 19, 2024

Very responsive and knowledgeable. Jules is very accommodating and nice to deal with.

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Rudy, gratitude for acknowledging our exceptional agent! Your positive review underscores their commitment to providing excellent service.

California
1 review
0 helpful votes
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Excellent Customer Service!
January 19, 2024

Laxus delivered a courteous n professional response to all my questions on a round trip NY- Phil. He was informative n accommodating. He is an example of being a good asset of customer service to ASAP.

Date of experience: January 19, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Teodoro, we value your recognition and can't wait to serve you again. Thank you for sharing your positive experience with us!

Texas
1 review
0 helpful votes
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Best travel agent
January 19, 2024

Ease in booking tickets based on my priority list.

Date of experience: January 18, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Leila, your positive review validates our efforts to provide quality experiences!

Texas
1 review
0 helpful votes
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Great experience
January 18, 2024

Rolex is The best of the best. I will definitely call for all my future travel needs.

Date of experience: January 18, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Jon, we appreciate your support and eagerly anticipate the opportunity to serve you again!

California
1 review
0 helpful votes
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Marigold
January 18, 2024

She is a very helpful and warm person. She gets me the best deal that she can offer and goes to a great extent to make sure I am satisfied.

Date of experience: January 18, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Marilyn, Marigold would be pleased to hear your positive feedback about her, thank you for sharing it!