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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Helpful
January 29, 2024

Explained everything well and helped me find the best flight that I requested. Thank you! 😊

Date of experience: January 29, 2024
Candice J. — ASAP Tickets Rep
over a year old

Delighted to hear we could assist you in finding the best flight as requested. If you have any more travel needs, we're here for you!"

Arizona
2 reviews
0 helpful votes
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Our agent Femi was terrific!
January 29, 2024

It appears you train your staff very well and I hope you pay them fairly. I resent being asked for a tip for a job that they are paid to do. Tipping is OUT OF CONTROL!

Date of experience: January 29, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your positive feedback on Femi! We're glad to hear about your great experience. We appreciate your concerns about tipping, and we'll ensure it's addressed. If you have any further questions or need assistance in the future, feel free to reach out.

Texas
1 review
0 helpful votes
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Tickets to Europe
January 29, 2024

Pandora was very receptive about my request regarding the arrival time of the day and sufficient layover time. She offered several options to consider and promptly helped me to finalize the ticket purchase

Date of experience: January 29, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for sharing your positive experience! We're pleased to hear Pandora provided excellent assistance with your travel plans. We appreciate your trust in our services, and we look forward to serving you in the future. Safe travels!

Canada
1 review
0 helpful votes
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Agent was very helpful & patient
January 29, 2024

Agent very patient & helpful. Agent was courteous & friendly

Date of experience: January 29, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback! We're delighted to hear our agent was helpful, patient, and friendly. Safe travels!

New York
1 review
0 helpful votes
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Excellent work
January 29, 2024

Satisfactory and prompt customer service and response

Date of experience: January 29, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your positive feedback! We're pleased to hear you found our service excellent and experienced satisfactory and prompt customer service. We appreciate your trust in us as the best choice for your needs. Safe travels!

Philippines
1 review
0 helpful votes
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Excellent
January 29, 2024

It was o helpful,customer service gave me a good service

Date of experience: January 28, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Mariejean, we're delighted to hear that you found our service helpful and that our customer service team provided you with excellent assistance. Thank you for choosing us, and we look forward to serving you again.

California
1 review
0 helpful votes
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Very good and customer service
January 29, 2024

Very efficient and helpful with the booking process

Date of experience: January 28, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Consuelo, Thank you for your kind words! We're thrilled to hear that our team was efficient and helpful during your booking process, we appreciate your trust in our services.

California
1 review
0 helpful votes
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Helpful
January 29, 2024

I have nice person to assist me and his soo kind.his name is Wendell.S

Date of experience: January 28, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Charity, we're delighted to hear about your positive experience with Wendell! Thank you for taking the time to share your feedback.

Canada
1 review
0 helpful votes
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Awesome
January 28, 2024

Customer Service rep was patient and detailed and professional

Date of experience: January 27, 2024
Candice J. — ASAP Tickets Rep
over a year old

We're thrilled to hear about your positive experience with our Customer Service representative! Providing patience, attention to detail, and professionalism is our commitment to delivering excellent service.If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe and happy travels!

Ohio
1 review
0 helpful votes
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Quick and easy
January 27, 2024

I called for changes on my ticket and get it best deal

Date of experience: January 27, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you found our service quick and easy, especially when making changes to your ticket. We appreciate your trust in our ability to provide the best deals. If you have any more travel needs in the future, feel free to reach out. Safe travels!

Canada
1 review
0 helpful votes
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Excellent
January 27, 2024

Please and satisfied with the professionalism of the agent made me feel comfortable and confident

Date of experience: January 26, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

California
1 review
0 helpful votes
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Excellent
January 27, 2024

I am very pleased. The parson was very polite and understand my needs.

Date of experience: January 26, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback! We really appreciate it.

Illinois
1 review
0 helpful votes
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She's excellent
January 26, 2024

Very patient! She explained everything I a nice friendly way.

Date of experience: January 26, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the great review! We wish you safe travels.

Georgia
1 review
0 helpful votes
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Good company
January 26, 2024

They were helpful I could not travel during the day scheduled, but they did everything they could to reschedule my travel

Date of experience: January 26, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the great review! Safe travels.

Illinois
1 review
0 helpful votes
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Excellent service
January 26, 2024

Everything went very smooth no complain regarding service so far

Date of experience: January 25, 2024
Candice J. — ASAP Tickets Rep
over a year old

PUSPENDRASINH M., we appreciate your positive feedback about the excellent service and smooth experience. If you have any more travel needs or questions, feel free to reach out. We're here to assist you! Safe travels!

California
1 review
0 helpful votes
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Airfares are the most inexpensive in the market. Sales representatives would assist the customers in every way they can. I can't complain. Definitely, will book again my next trips! Keep up the good work!

Date of experience: January 25, 2024
Candice J. — ASAP Tickets Rep
over a year old

JOSEFINA S., We're delighted to hear about your positive experience with our first-class assistance and the affordable fares. We appreciate your feedback and look forward to assisting you with your future trips. If you have any more travel needs or questions, feel free to reach out. Safe travels!

Minnesota
1 review
2 helpful votes
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Very disappointed
February 18, 2024

Between booking errors caused by agent negligence, multiple incidences of lack of followup, and sky-high prices almost four times the initial prices offered this was a very disappointing experience.

Date of experience: January 25, 2024
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 287573

Best regards.

New York
1 review
0 helpful votes
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Almost Perfect
January 25, 2024

There was resistance in using ASAP and we were really hesitant to call to make a purchase. We've heard numerous nightmare stories about ASAP's service in dealing with flight issues. We needed to get the full story. Harlan has been wonderful throughout this process. We've communicated weekly for 3 weeks and she's been nothing but wonderful. On the day of the call, she was able to answer all of our concerns and she really made us feel at ease in choosing ASAP.

Date of experience: January 25, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you fro your honest review! We really appreciate that you ultimately decided to use our company's services, it is always a pleasure for us to assist.

California
1 review
0 helpful votes
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Due to a death in the family, I had to extend my stay and change my outbound flight. Lacorgi was very understanding and professional. He gave me options, explained the differences and advised the best selection. Lacorgi was pleasant thru the process and he represents your company well. Would definitely call on him for my future travels.

Date of experience: January 24, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the feedback! We really appreciate it.

Canada
1 review
0 helpful votes
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Great service
January 25, 2024

My agents are very kind, patient and accomodating. Overall I'm impressed on how they handle their client's concerns.

Date of experience: January 24, 2024
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the great review! We always strive to provide our clients great services.