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The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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I love apple products iwatch iphones earpods. I like the camera on the iPhone just really like how its built. You save your photos to icloud the iphone has loud speakers this is the best phone ever made
Apple technology surpasses everything else. I've used my ipod nano for over five years, almost every single day and it works perfectly. What more can I say.
I continue to find Apple's products to be the easiest to use, with the greatest view ability, which is quite important to me because I am visually impaired. The margin over competitors is not great, however, and Apple is more expensive. Nonetheless, it remains my choice. I currently own an iMac and an iPhone 6s.
We an Apple family, with ipads, iphones, imacs, ipods, etc. Their products tend to last (don't drop your iphone from more than three feet high, however), and their on-line and on-phone help is superior to any comparable brand I've experienced.
Apple's prices are too much high. They should try to make low price products so other people also can buy their products
Just upgraded to an iPhone 6. Blazing fast, reliable, and everything I need from a phone!
Apple is the most good quality phone I was used.
Good after sales service.
Need to get a appointment days in advance. The workers look at you like you are beyond help. No one knows what they are doing but give you a price.
Promises, promises. Nothing else.
Their products are outstanding! Whether you're looking for quality or just a pretty and useful thing to have - buy at Apple.
I am fond of apple's products. I do not want to use others.
Apple not only makes the best products in the market in terms of quality, reliability and design and functionality, but their customer service is truly outstanding: polite, attentive, responsive and knowledgeable.
Apple service and products are top notch!
I wont be going back to Samsung or any other phone and tablet!
Expensive YES, but my Apple Products last up to 10 times longer than most other products and include many options and features that many other similar products don't. Don't make the mistake of asking some of the so called experts. They have to know it all, it's their job, but it has little to do with the average owner. As my boss once said, I already have a profession, I don't need another one!
I worked over over 8 years in IT field, in the past. I used to be a windows and OEM computer user. I switched to Apple roughly 6 years ago. It took me few weeks to adopted to Mac IOS operating systems. I cannot go back. All my devices are Apple and I don't think I will change it until other brand becomes better then Apple, which I highly doubt it.
I love apple's products. They make best among others
I waited for years befor I made the switch to Apple products. I made the leap after being tortured w viruses on PC I leaped when Apple had a sale in 2009 on their laptop computers. Their customer service w Apple care is worth EVEY DIME you pay for it.
Their products may be expensive but they are of good quality and their customer service is great! Would highly recommend
I made the transaction in the MX version of the site, which is secure and easy to navigate. My computer was personalized and shipped directly from Cupertino in a week via UPS. The package was secure and the tracking system very reliable. I've bought other products from Apple and the experience has always been great.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
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