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The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Went to the Naperville store with a problem with my phone. Could not change my voice mail greeting. After a half an hour they could not fix it. Then I asked them to try and restore some photos to my phone that had been lost. Not only could they not do that either, but in the process, they wiped out all the pictures that were already on my phone. I was literally better off before I set foot in the store! Worst customer service I have ever had in my life!
Its good but they lock their stuff so much its hard to get other things to work that rant apple. Service is second to none though
Steve Jobs said they would always support the Apple II.
I had every piece of software ever made for the Apple IIGS.
Then they dumped it like some old laundry. I'll never touch an Apple product again.
There are some things I dislike (cost, no replaceable battery) but I ultimately really like my MacBook Air and iPhone. They cost a bit more than other options but I've had way fewer problems with my Apple products than I have with PCs and Android phones.
So many different apple products to choose from. I wish they communicated better with android and PC.
Yes I know the IPhone seems like it changes every day. However the quality of the product is quite good, and the customer service is incredible.
The worlds best company for electronic products like laptop, phone, etc.,
Apple every time comes with new and creative products. These people really do hard work to satisfy their client and I am from one of them.
Good service but often annoying with the constant need to enter a password for everything! Website not so easy to navigate.
Huge Apple fan. Have had every iPhone since the 4. Always great experience with this company.
Rather good than bad. The quality is unmatched, but the marketing is too agressive. It's like you have to have an iphone to look properly. If you have a mac - it's like you're a king... btw, macs do cost too much, even for their level of qulity, so i'm mostly paying for the image, then - for the quality. It's sadder than it could be.
Using iPhone an iMac from last couple of years and I must say there is no match to Apple products at this moment. They are really awesome...!
Apple has great products I buy a lot of things from them always been satisfied
I love all apple's products because of their quality.
Apple service bed because first thing done to do apps with that worked for second thing could not do for me I trying to unhide my music put thought some steps and did not work so they said I call you back on Monday to give you answer but I did not want wait so they end call so I Call them again ask what problem then sort it by putting through apple billing system done thing their end it work.
I have no idea how this POS company even exists. The products are terrible, and employees are morons, everything is pointless. I will never again touch a crapple product, and know that anyone who uses this junk will be succinctly evicted from my life.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
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