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The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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I have been an Apple fan since my first MacIntosh computer in the late 70s. I have continued to support Apple with the purchase of many desktops, laptops, Ipads, Iwatches and Iphones. During my career I have used many other computer products but none have been as easy to operate or as reliable as my Macs.
Fantastic products, prices kinda suck, but you just can't beat the quality.
Awesome products, prices kind of suck, but it is cutting edge.
I get it, Apple has good products... but so does Samsung... why are their products so damn expensive? Can you imagine if you buy an iphone, an ipad and a macbook? You'll need a fortune
So, I really love apple's quality that they put into their iPhones; it's their computers that I can't stand. But even so, Apple's phones are rivaled only by their service in which -if you're a loyal customer- they'll take care of you.
They had been producing wonderful, useful and very innovative products, however the restriction area is tremendous and is heavily protected. Thanks to android that every thing is approachable. All sites could be loaded and worked out easily.
In future Apple has to give some flexibility into this protected areas and make it more approachable and user friendly
My first computer I ever used at school, first laptop going off to college, first smartphone... Apple has always been there with great products and excellent style. Apple fan for life!
Awesome products, and the warrant really pays for itself.
They really need to stop showing off and just add the memory card slot to their stuff
Great company. Just wish they did not make their products that glitch so much. Seems like every iPhone makes it maybe 3 years then nothing but drama, battery problems ect... Still a great overall product though
Love apple love their website and products. Always use prepaid cards as payment on any site. Never you own credit cards or debit cards! Not ever!
Apple Stores don't carry Apple refurbished items. So, we'll shop for the computer online, but go to the Apple Store for accessories and in-person support.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
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