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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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My previous phone was the iPhone 5s which I've been dearly hanging on to. With the recent updates my phone has only got slower and slower. I feel this is unfair for users who want to hold on to old phones that have no issues but I was looking to upgrade to a bigger screen anyways. Anyways, I love the iPhone 7 and can't wait to receive the AirBuds!
Have acquired multiple products from Apple and they are super responsive when the occasional problem occurs. Their prices are premium, but their service and support makes it worth it. Online assistance gets you extremely knowledgeable representatives who give you the impression that they really care about helping you with your problems. Will continue to utilize Apple products
Apple has the BEST customer service. It is worth over-paying for products to get the information that comes with it. Ask a zillion questions and get 2 zillion answers. Go to the Apple store!
A heavenly gift to SONGWRITERS of all ages and styles. Doesn't even matter about your skill level.So INTUITVE even a novice can hit the ground running and find the tools to inspire great creativity! A totally unbelievable piece of software! Not an exaggeration!
New iPhone is just so beautiful! I really like how it is not over-weighted with too much apps and design.The black one is just out of this world.
Apple products are great and always reliable. They are the only ones we use in our office.
I have had pretty good experiences with I-tunes. I have delt with good customer service and they were very good about refunding money for a few things that weren't what I thought they were.
No complaints with Apple products, the best computers, telephones, tablets etc.
I have bad impression of this company and will never purchase their over-priced products.
I love the genius bar! The guys are so happy to help with any issues with my iPad, iMac, and iPhone. Apple makes each store experience feel great!
I have bought my mobile, tablet, and laptop from apple. Big fan for it!
Just got my new MacBook Pro and it came with a battery problem and I called apple and got a replacement super fast the service was awesome.
I have used their laptops for many years and as such, used a lot of their store and on-line facilities. I couldn't be more pleased. It is a closed type of system meaning it works with software a lot differently then a PC. That is good and bad. It isn to that I haven't had or don't have my issues with Apple, it is just that I still find it the best environment in which to work. By the way, I was a programmer of mainframes and PCs for 20 years before going to a MAC.
Apple is an incredible company with awesome products. Ordered Apple Watch and very pleased!
I recently bought an iPhone 6S 128GB Gold (2 months).
First month was ok, then my phone turned off at 30-40% and asked for a charger every time, i used force start with Home+Lock and i could only enter my passcode then it switched off again.
Yesterday, my iPhone fell off my pocket on a bench in a park, i came back within 5 mins and somebody took it and switched it off. I tried to find it with 'FIND MY PHONE' and this is real bull$#*!t, that's why i give 1 star
So the thief turned it off and literally my phone is lost with no chances of recovery, really? FOR a 1000$ phone this is all YOU got?! Tried to contact Apple and still shi. T, went to Police and Carrier shop too maybe i could do something but. Honestly, i'm disgusted off this careless company. Bad grammar bc i got a hangover and stoned too: p
I ordered another 6s gold 128gb because im used to iOS and i dont like android, but their security is bull$#*!, for real. I had pin + passcode + touch id + icloud active + find my phone on, so piss on ur $#*!tyy system
Oh com'on thing of the middle class... those expensive phones and get slow with update :/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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