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Apple

2.1

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Apple Reviews Summary

The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
445
value
416
shipping
299
returns
300
quality
403

We monitor reviews for authenticity

New Jersey
3 reviews
1 helpful vote
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What a ripoff.
March 21, 2017

I don't know more wide spread scam as Apple company does. So much pathos, shining gadgets, but dramatically overpriced and insane limited by abilities.

Date of experience: March 21, 2017
Indiana
3 reviews
4 helpful votes
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Advise and Equipment
March 21, 2017

I always know I will find what I need at this site. Mac needs are very specific and it pays to go to the source. If I am looking for a replacement cable or peripheral that I know is compatible this is where I search first

Date of experience: March 21, 2017
Philippines
3 reviews
4 helpful votes
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Love my Ipad
March 21, 2017

The product is great and it's very useful for me while working. Also not very heavy and can be brought to anywhere. Very good battery life

Date of experience: March 20, 2017
New Jersey
2 reviews
60 helpful votes
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Best of The Best
March 21, 2017

I have been an Apple's fun ever since my big bro got me the very first iPhone. It was so cool I thought it was a toy that would no longer be usable after a few days. Almost a decade later, I'm still hooked to Apple products. Amazing

Date of experience: March 20, 2017
Belgium
3 reviews
0 helpful votes
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Best choice
March 21, 2017

I am using iPhones ever since they lunched iPhone 3g. This guys know what are they doing, every year there is a lot of progress!

Date of experience: March 20, 2017
South Africa
2 reviews
0 helpful votes
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Apple is a class
March 21, 2017

I'm apple fan from iPhone 3g, currently have 6s+, 7 and 7 plus. This company never comprise on quality and user experience.

Date of experience: March 20, 2017
Utah
3 reviews
0 helpful votes
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At the edge
March 19, 2017

Still great products but these are at the edge of denying for me. Every year Apple products become more and more expensive while less features or changes are introduced, even if to say about the hardware. Still good though

Date of experience: March 18, 2017
India
1 review
0 helpful votes
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The best
March 19, 2017

Super and good This is true so thati want one iphone and know the uses of using iphone and want to share the uses of iphone with my friends

Date of experience: March 18, 2017
Ohio
6 reviews
2 helpful votes
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Apple
March 19, 2017

Dude if you not a fan of apple then you must be dead. Because the new iPhone 7 is out of this world from the iPad all the way back to the iPod nano I am head over heels over this. It's true what they say once you go apple you don't go back

Date of experience: March 18, 2017
New Jersey
2 reviews
0 helpful votes
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It was not bad first time, but with new devices it became insane horrible. Nothing new, just their not fair attempts to get paid for things people are getting for free or able to have some choice.

Date of experience: March 16, 2017
California
6 reviews
3 helpful votes
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Top notch company
March 17, 2017

You cannot go wrong with an Apple product. I have owned several iPads, several iPhones a couple of Apple Watches, iMac, Mac Mini, Macbook, MacBook Air, Macbook Pro, and even several Apple TVs as well as their Airport Express. EVERY SINGLE ONE of them will works, albeit the older ones are slow since they're over 9 years old. Even my 9 year old iMac still runs great both MacOS and Windows OS. That's quality! The iPhone 4 that I purchased for my then girlfriend now wife still works. We've upgraded our iPhones every two years, but the older ones that we passed onto loved ones are still running great. At this point in time, my oldest Apple product is 9 years old and still working. I have NO dead Apple product as of this writing.

Date of experience: March 15, 2017
Idaho
9 reviews
38 helpful votes
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One look at Apple products will tell you that they don't miss any marks on style or function. Their website is continuing proof of that, and it never fails to provide the best options, even from other manufacturers for accessories. There is no other site for Apple products. None... nada.

Date of experience: March 13, 2017
Czechia
5 reviews
9 helpful votes
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Great company
March 14, 2017

Love the company and its leadership... most iconic brand in America, there is absolutely no doubt about that!

Date of experience: March 13, 2017
Hong Kong
2 reviews
0 helpful votes
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All my mobile device is apple, I love the IOS system. Now the 7plus is very excellent especially the picture. I love it, also it's fashion and suit me

Date of experience: March 13, 2017
BA
6 reviews
32 helpful votes
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Thank you
March 10, 2017

Thank you Steve Jobs for creating this beautiful brand, I love every single thing from computers to chargers. Thank you guys.

Date of experience: March 10, 2017
Canada
5 reviews
2 helpful votes
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I dont know why people love Steve Jobs, he was actually a pretty bad person if you read about him. But the products are so legit, theres no denying. Samsung phones just dont compare, honestly. Great products but wish the company was better.

Date of experience: March 7, 2017
Colombia
4 reviews
1 helpful vote
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Me encanto est superrrrrrrrrr demaciado hermoso es como mgia de un planeta extraordinario es genial es no se como decirlo una frescura que sientes en el estomago

Date of experience: March 6, 2017
Germany
6 reviews
0 helpful votes
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Too Expensive
January 18, 2021

Everything they make is super fine. But their prices are just off the roof. Can't make it keeping up with them

Date of experience: March 6, 2017
Georgia
5 reviews
10 helpful votes
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Top Notch
March 6, 2017

Love Apple's products and services. I have a macbook, mac tower pro and an iPhone. The integration between all services is phenomenal. Highly recommend. Their technology just works. Plug and play.

Date of experience: March 5, 2017
Canada
3 reviews
1 helpful vote
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Why you think that your product is better than Samsung, for example? And by the way, they still have 3.5 plug for headphones. Your marketing is awful, guys.

Date of experience: March 2, 2017