Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I don't know more wide spread scam as Apple company does. So much pathos, shining gadgets, but dramatically overpriced and insane limited by abilities.
I always know I will find what I need at this site. Mac needs are very specific and it pays to go to the source. If I am looking for a replacement cable or peripheral that I know is compatible this is where I search first
The product is great and it's very useful for me while working. Also not very heavy and can be brought to anywhere. Very good battery life
I have been an Apple's fun ever since my big bro got me the very first iPhone. It was so cool I thought it was a toy that would no longer be usable after a few days. Almost a decade later, I'm still hooked to Apple products. Amazing
I am using iPhones ever since they lunched iPhone 3g. This guys know what are they doing, every year there is a lot of progress!
I'm apple fan from iPhone 3g, currently have 6s+, 7 and 7 plus. This company never comprise on quality and user experience.
Still great products but these are at the edge of denying for me. Every year Apple products become more and more expensive while less features or changes are introduced, even if to say about the hardware. Still good though
Super and good This is true so thati want one iphone and know the uses of using iphone and want to share the uses of iphone with my friends
Dude if you not a fan of apple then you must be dead. Because the new iPhone 7 is out of this world from the iPad all the way back to the iPod nano I am head over heels over this. It's true what they say once you go apple you don't go back
It was not bad first time, but with new devices it became insane horrible. Nothing new, just their not fair attempts to get paid for things people are getting for free or able to have some choice.
You cannot go wrong with an Apple product. I have owned several iPads, several iPhones a couple of Apple Watches, iMac, Mac Mini, Macbook, MacBook Air, Macbook Pro, and even several Apple TVs as well as their Airport Express. EVERY SINGLE ONE of them will works, albeit the older ones are slow since they're over 9 years old. Even my 9 year old iMac still runs great both MacOS and Windows OS. That's quality! The iPhone 4 that I purchased for my then girlfriend now wife still works. We've upgraded our iPhones every two years, but the older ones that we passed onto loved ones are still running great. At this point in time, my oldest Apple product is 9 years old and still working. I have NO dead Apple product as of this writing.
One look at Apple products will tell you that they don't miss any marks on style or function. Their website is continuing proof of that, and it never fails to provide the best options, even from other manufacturers for accessories. There is no other site for Apple products. None... nada.
Love the company and its leadership... most iconic brand in America, there is absolutely no doubt about that!
All my mobile device is apple, I love the IOS system. Now the 7plus is very excellent especially the picture. I love it, also it's fashion and suit me
I dont know why people love Steve Jobs, he was actually a pretty bad person if you read about him. But the products are so legit, theres no denying. Samsung phones just dont compare, honestly. Great products but wish the company was better.
Me encanto est superrrrrrrrrr demaciado hermoso es como mgia de un planeta extraordinario es genial es no se como decirlo una frescura que sientes en el estomago
Everything they make is super fine. But their prices are just off the roof. Can't make it keeping up with them
Love Apple's products and services. I have a macbook, mac tower pro and an iPhone. The integration between all services is phenomenal. Highly recommend. Their technology just works. Plug and play.
Why you think that your product is better than Samsung, for example? And by the way, they still have 3.5 plug for headphones. Your marketing is awful, guys.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account