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The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Not very satisfied with the last time. No novelty after the change of superiors. I would even say that the quality fell.
I like a new iphone 7, even though I hesitated if it is worths buying. What I can highlight as pros, definitely design. Apple knows how to make really beautiful devices, so that people start wanting them from the first glance :) However, be cautious as the back panel can be scratched easily if it is not covered. You do not need to apply big forces to damage your phone, it can be done easily. Would be great if Apple can improve panel resistance.
A battery lasts for almost 2 days, which is amazingly long. Comparing to my previous iphone 4 I do not need to take a power bank anywhere I go, cause this one is more reliable. (Seriously, I listen to music, read and browse using it).
Turning back a bit to drawbacks, I am annoyed by a new feature that the phone lights up when you suddenly take it and turn it. I would say it is inconvenient, cause it is easily unlocked on its own. When you listen to music and keep your phone in a pocket it might happen that other functions are turned on without your awareness.
Overall, the device is cool and modern, a bit expensive, though. A very good synchronization with macbook. Still recommend it for sure :)
I've owned an iPhone since the first release, upgrading every time a new one comes out. I also have a iPad and just recently, a new Mac desktop. Apple is such high quality and I never worry about my products not functioning properly - heck my OG iPhone that I still have from 9 years ago still works like a champ. The only complaint I would have is with the phone chargers - they are junk and have to be replaced periodically, but not worth not purchasing Apple products.
Amazing quality products. The iPhone are truly the best smartphone available on the market. Always satisfied with their products.
This is the biggest and most advanced company in the world. What else do you want to know?) And it's also has wonderful and swift site
Love Apple products. You can tell there's a passion for design and quality. The usability of their devices is very good, and they pay attention to things like usage of quality materials, well thought out ergonomics, and lots of curb appeal. I'm also a fan of their top notch customer service. Just walk into any Apple store and you will feel like they are overstaffed. This means there's no shortage of people to help. This is an example of a well oiled machine. I have no complaints.
The devices are reliable as always but lately they started rising the prices with adding some little funcionalities compared to the previous versions or even removing the ones that were present. I understand this is all about marketing bu stop it pls :D
My father gifted me Apple phone on my graduation time since I fall in; love with this product. I think it is one of the most highly rated and advance device.
As for me Apple is the best. So easy to use, nothing superfluous. Already five years I use this brand
Realy goood!
I got myself a new iPhone and I always liked Apple stuff, but this iPhone 7 is wack. My iPhone 5 got way better reception. Nothing changed, just the phone. Same carrier and plan. I like other parts of it, but if it drops calls a lot, it ain't no good.
I bought a Mac recently and i just love it. It works great. Overall i can say that awesome product and great quality.
Apple is nothing but awesomeness.
The electronics are crisp easy to use top of the line products. 0 complaints whatsoever.
I am using Iphone 7 as of now, and have previously used Iphone6,5 and 4. Since the time I started using Iphone, my love for is growing every day.
Although I carry an extra android phone, but I rarely use it.
Interface, battery life, phone life, service, everything has been good for me so far.
Very good componyvery good componyvery good componyvery good componyvery good componyvery good componyvery good compony
I just bought the new iPhone 7plus red 24days ago. The phone will NOT keep a charge so I called at&t they told me I had to call apple. I called and they wanted to put a hold of $980 on my banking account until they get my phone. This is crazy to me because I just spent that on the phone. They said once they get my phone they would take the hold off but I've already payed that for the phone less then a month ago. I wouldn't keep the phone. Ummm hello it's not working so there for I don't want it. So after I say that he hangs up and so I call back and all they do is transfer me then hang up. I will never ever get anything apple again.
I am apple fan since my childhood. My dad gave me birthday gift iPhone 3s still i use to remember that moment forever and i got latest iphone 7 too lol.
Their phone customer service sucks - getting transferred from agent to agent and have to spend 15 minutes explaining my issue to each one! I'd rather just hop to a store and get a "Genius" instead.
I know this sounds like I'm exaggerating, but everything I purchased from Apple has not once failed me. I was always a Windows PC user and an Android user in the beginning. Although I think that these platforms have their benefits, almost every product I purchased failed me in one way or another.
However, I have purchased 5 iPads, 3 MacBooks, 1 iMac, and 5 iPhones since 2011 and NONE of them ever failed on me for any reason. I have had no issues and everything just worked. When I had a problem with my first MacBook upon receiving it in the mail, I took it to the store and they replaced it immediately. I love that I could just go to the store and have it fixed rather than pay and have it shipped back to a company warehouse for fixing.
Customer service at every Apple store I went to was very friendly and helpful. Their extended warranty prices are high though. I think the prices for the products are fair for how they perform. Their peripherals could use some work though. The Magic Mouse 2 and several other items are made poorly. They always shipped my items to me safely and ordering online was never a problem. The refurbished items also perform well and are a great bargain. And, they take returns on even custom builds with no questions asked and no restock fees. Overall, I haven't had issues with Apple. I'm quite pleased with them.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
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