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The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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I have many apple devices but all of them rubbish. It's a huge business. They earn money on young ppl who think that it's cool to have apple phone or laptop. But in the real life all their products are made in china as the rest of mobile phones
If Steve Jobs was living he wouldn't let this be oh no. You now need an adapter to cnnect your phone to your macbook!
Not so good for me anymore. Every year the products become more and more of a marketing moves than of actual use. Still reliable but guess this year is a finishing one for me with everything but the Mac`s.
Apple's products like iPhone, iPad and Mac have changed our lifestyle. This company accelerates the improvement of technology.
It became insane expensive without reasons! I must pay for device and stuff in iTunes after. Why people must do that?!
Currently using iphone 6 plus and cant wait to get iphone x. Am in serious love with these products
Great customer service and overall superb experience! Everything is detailed on their website. I love the transitions between the images. They are lovely.
Far more iOs is far better than any brand of phones. User friendly, limited app is always a great thing. Less procurement and everything else that goes with it. Proud owner of iphone since iphone 3 up until 6s plus.
One year already with my 7P and other than a dent inflicted by a drop on the floor, the phone works as new. I've had about 3 system updates so far, with significant performance improvements being seen in every instance. I'm now waiting for the 8 :) :)
I own some Apple products and they work well. They offer a wide variety of products and they have brick and mortar stores in some shopping malls.
Sometimes there is a little bit of a wait but if you schedule an appointment in advance then you get seem fairly quickly. Most of the issues that I have had were able to be resolved with a reasonable period of time. Today I went in to compare prices and benefits of Mac book air and MacBook Pro. The first person that I spoke with was more of a technical expert so he directed us to a gentleman who was more versed in sales. He took plenty of time to explain to us the differences and help determine which laptop we would be purchasing in the future. It was a great visit today even though it was busy.
It is a great phone for use. World best secure phone eve.no one can hake this phone. Your data will be safe
I have been using iPhone when they first comes to market. Since then they have come up with some marvellous designs, but about longibilty of the product are not that much to last. But if they are not introduced to market then smart phone would not be this
I Use Apple phones since when i was in my highschool, I never got any problem of anything. Smooth, Easy to carry and Sound Quality is awesome. Apple phones are the best available in the market.
Muy bein mas apple productos la collors y blanco y gris y amarillo y verde y rojo y rosa y violet yo te amo y apple tablet y apple mac computadora yo te amo apple idomas
This site is scammerhttp://www.csimplus.us
I pay for receipt this guy, i didnt receive the receitp and i write this guy many time for twiter and for this site http://www.csimplus.us he dont want give me refund, dont buy nothing in this site its scammer
It is very big disappointment for me, why so many people stay loyal with this brand. Yes, they were discoverers one time. But now, I don`t even wait for revolution in my bravest dreams( Only evolution. And It`s pretty sad, obviously
Zero fuss. Item arrives in good time and well packaged. Service as it should be from a large retailer
Best of the Best! I like last one Iphone 7 and for sure will buy Iphone 8! The only 1 problem is that iphone is really hard o repair.
The only decent item Apple sells is the mac book air. I have all Apple products from the watch to the itouch(for my niece), iPhone, Headphones and iPad. They all suck with the exception of the Mac book air( which is starting to give me issues after 5years). The phone (who can do better with focophone and smasung) the watch fell apart on me. The Itouch and iPad stopped working with only a few uses a week and the customer service is a gimmick to get you to pay or buy stuff you don't need. The service reps at the store are not Apple products specialist nor are they have any real technical know-how. They'll try to sell you something additional everytime you go in there. Apple products are about hype and overprice. Always check the video reviews from reputable reviewers before wasting your money on the overpriced stuff.
Answer: Is this a question or a problem.
Answer: Buy an iPad. I believe that is what you want as thats their only device that looks like a "tablet".
Answer: IPhone's are more reliable and they last longer (mainly because of the software, and the software updates). Moreover, Apple has better warranties, better customer service, and their product have a better resell value.
Answer: You have to a Mac computer to unlock it or go to a store where they unlock phones
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