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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Switzerland
1 review
0 helpful votes
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I was able to talk with a representative, gain insight, and determine what steps I should take.

Date of experience: April 26, 2024
Canada
1 review
0 helpful votes
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I reached out to a Place for Mom on a Sunday night via email and right away I received a call. I spoke with the representative for about an hour in regards to my family member who needed to be placed in a specific environment. By the time I got off the phone I had 3 places and appointments set for me for tours. Right away we found one of them to work really well for the specific needs of our family member. What a relief!

Date of experience: April 26, 2024
Oklahoma
1 review
0 helpful votes
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Extremely helpful
May 7, 2024

Initial contact with Stepanie at a Place For Mom, and all subsequent followups were extemely helpful. I had narrowed down possibilities to two for memory care, and Stephanie provided information on these facilities, as well as arranged initial and subsequent visits. She provided contacts for applications for VA pension and aide and attendance benefits. She would check on us frequently, and we moved my mom to the facility this week. Thus far, we are satisfied with the care there.

Date of experience: April 26, 2024
South Carolina
1 review
0 helpful votes
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Mom's special gift
May 7, 2024

A Place for Mom was very helpful in helping me find my Mom a special place to stay. They were very helpful and supportive in my search. I recommend them highly.

Date of experience: April 25, 2024
Wisconsin
1 review
0 helpful votes
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Good resource
May 7, 2024

A Place for Mom was very responsive and followed up with me daily on progress finding a place for my father and my review of the sites they recommended.

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Direction Needed
May 7, 2024

My wife and I were put in a position where we had to find assisted living for her mom in a hurry. She was in the hospital due to a fall, and no rehab facilities would take her due to her condition. I went to the aPlaceforMom website to get help with starting our search for assisted living options. Christy was great! She called me shortly after I submitted my needs online. She asked questions about our care needs and recommended several assisted living options. My wife and I were able to take tours of the recommended places within a couple of days. We chose one of the recommended options for Sheryls mom. We were able to move her in less than a week and she is doing great! Thank you Christy for all of your help in finding the right care for Sheryls mom.

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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I appreciate all the info in finding a new facility for my parents. Thanks for all you've done. Top notch

Date of experience: April 24, 2024
Virginia
1 review
0 helpful votes
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Very helpful
May 7, 2024

The Place for Mom agent, Kris took the time to listen to my Mother's needs and financial limitations. Kris put a list of potential facilities together and setup tours at all the locations. She was there every step of the way. Kris is very experienced and lead me through each step of the process.

Date of experience: April 24, 2024
Ohio
1 review
0 helpful votes
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Great advice and guidance
May 7, 2024

I will put in touch with Kim, who covered the Las Vegas area. I live in Ohio and new nothing about assisted living in Nevada. Kim was very professional and gave me guidance and advice. She sent me 5 facilities to check out and one of those 5 worked out for my relative. I am so glad a contacted A Place for Mom. It a free and very worthwhile service!

Date of experience: April 24, 2024
Tennessee
1 review
0 helpful votes
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A Wealth of Information
May 7, 2024

My family and I are so very appreciative of the knowledge received from A Place for Mom. I a very challenging season, it is so much better to have caring and understanding people help you walk through this process with much needed information.

Date of experience: April 23, 2024
Michigan
1 review
0 helpful votes
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Thankful for the Help
May 7, 2024

Jen was very helpful and listened to my needs. She helped me create a list of facilities and set up the appointments. She also checked on me after the tours. I appreciated her help and support at such an overwhelming time. Thank you!

Date of experience: April 22, 2024
Georgia
1 review
0 helpful votes
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Extremely Helpful
May 7, 2024

I was able to connect with an advisor immediately and received very helpful information regarding options and assistance setting up appointments/tours.

Date of experience: April 22, 2024
Alabama
2 reviews
0 helpful votes
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Easy Transition
May 7, 2024

A Place for Mom made the difficult process easier. From start to finish, the details were handled and my mind was free to process and look at each facility. I would highly recommend this service if you are transitioning a loved one.

Date of experience: April 22, 2024
Illinois
1 review
0 helpful votes
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Did all the work for me
May 1, 2024

They did all the leg work so I didn't have to worry about it. Very helpful and such a timesaver for me

Date of experience: April 21, 2024
South Dakota
1 review
0 helpful votes
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Thankful!
April 30, 2024

This experience was so helpful and we were able to find my mom exactly what she was looking for with their help… Saved us so much time and phone calls and appointments! Thanks again to this website we were able to move my mother in her new place in less than a month.

Date of experience: April 20, 2024
Ohio
2 reviews
0 helpful votes
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Review
April 30, 2024

At first I was not going to call a place for mom as I am a nurse and thought I could do myself. There was a point I was getting frustrated, I prayed and he led me to call a place for mom. And praise God I did Leah was so helpful I could not have done it without her constant support. She is awesome and she was persistent in helping me find the right place for my mom! I have already gave her name to another person for their dad.

Date of experience: April 20, 2024
Michigan
2 reviews
0 helpful votes
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It was a good experience, knowledgeable people doing they're jobs.

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
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Very helpful
April 29, 2024

Cheryl VanderWel was a great help to us in finding a care facility for my husband's brother. She was in regular contact with me and guided me through the whole process. We were very lucky to have found her.

Date of experience: April 19, 2024
New Jersey
1 review
0 helpful votes
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Very helpful
April 26, 2024

Our advisor was very knowledgeable, easy to reach out to, and pointed us in the direction of several assisted living facilities that we didn't know about. I did find that all of the phone calls and emails from the different places we spoke about got a bit overwhelming.

Date of experience: April 16, 2024
Oklahoma
1 review
0 helpful votes
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Dolores provided not just information but encouragement and empathy.

Date of experience: April 15, 2024