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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Virginia
1 review
0 helpful votes
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Review of order
October 25, 2020
Updated review

So far so good, the real test will be how long my merchandise takes since I paid quite a bit for standard shipping I expect my package to arrive promptly. The products were not what I was expecting but overall I am happy with my purchase and am satisfied with the product.

Date of experience: October 25, 2020

So far so good, the real test will be how long my merchandis...
September 24, 2020
Previous review

So far so good, the real test will be how long my merchandise takes since I paid quite a bit for standard shipping I expect my package to arrive promptly

Date of experience: September 24, 2020
Canada
1 review
0 helpful votes
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Fabulous
October 26, 2020

I ordered my dress and received it earlier than expected. I loved how fast the service of this online boutique was, the pants are fabulous

Date of experience: October 25, 2020
Texas
1 review
0 helpful votes
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Love my new boots!
October 25, 2020
Updated review

I wish I would of bought a size bigger but I am hapoy with mt 2 pair of boots. I believe your clothes sizes run small. You should tell people. But I have always been happy with what I buy from you. Thank you.

Date of experience: October 25, 2020

Easy site
September 25, 2020
Previous review

Easy site

Date of experience: September 25, 2020
Tennessee
1 review
0 helpful votes
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Great products
November 24, 2020
Updated review

Easy ordering, any questions answered quickly, and follow up after delivery was nice touch.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2020

Easy
September 25, 2020
Previous review

Easy

Date of experience: September 25, 2020
Nevada
2 reviews
0 helpful votes
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Sunflower gifts late for birthday
November 24, 2020
Updated review

Although I ordered the items early enough they were late and came in 2 separate packages.

Date of experience: October 24, 2020

Things are fine
September 25, 2020
Previous review

Things are fine

Date of experience: September 24, 2020
California
1 review
0 helpful votes
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Takes forever to receive. Huge disappointment in quality. A size large ranged from skin tight, to big enough for me and a friend. Horrible odors. Definitely not worth the long wait.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2020

First time shopping
September 25, 2020
Previous review

First time shopping. Measurement info hard to interpret. Fingers crossed items fit!

Date of experience: September 24, 2020
Tennessee
1 review
0 helpful votes
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So cute, but patience
October 25, 2020
Updated review

Funniest clothes & best prices I've seen in a long time!

Date of experience: October 24, 2020

Funniest clothes & best prices I've seen in a long...
September 24, 2020
Previous review

Funniest clothes & best prices I've seen in a long time!

Date of experience: September 24, 2020
Nebraska
2 reviews
0 helpful votes
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Pretty leggings!
October 25, 2020
Updated review

It's okay.
I like the leggings!
Wish there were shipping options.

Date of experience: October 24, 2020

It's okay
October 24, 2020
Previous review

It's okay.
I like the leggings!
Wish there were shipping options.

Date of experience: September 24, 2020
Kentucky
1 review
0 helpful votes
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Good service and product
October 24, 2020
Updated review

Signed up for 15% now and it was not applied to my order.

Date of experience: October 24, 2020

Signed up for 15% now and it was not applied to my...
September 24, 2020
Previous review

Signed up for 15% now and it was not applied to my order.

Date of experience: September 24, 2020
California
1 review
0 helpful votes
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Not much cotton in this clothing!
November 23, 2020
Updated review

Disappointed that the clothing is made of more synthetic than natural material. The label does not state percentages of type of fabric. I expected more cotton and linen.
The pants and underwear are ok. But the shirts look and feel like cheap polyester.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2020

Smooth!
September 24, 2020
Previous review

Smooth!

Date of experience: September 24, 2020
Georgia
2 reviews
0 helpful votes
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FASHIONS
October 24, 2020
Updated review

Great and was a first time order! I've already ordered a second time!

Date of experience: October 24, 2020

GREAT
September 23, 2020
Previous review

GREAT

Date of experience: September 23, 2020
Georgia
1 review
0 helpful votes
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Products did not "match" as expected.
October 24, 2020
Updated review

As they did not match, I requested and received return labels. However, when I found out the cost of return shipping, I have kept them and was offered a 35% price reduction which I gladly accepted.

Date of experience: October 24, 2020

Lost track of the shoes
October 24, 2020
Previous review

Lost track of the shoes- couldn't find them- gave up until they appeared later.

Date of experience: September 24, 2020
Illinois
1 review
0 helpful votes
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Excellent quality!
October 25, 2020

Dress bought here! Excellent quality According to what the advertisement contained on the website. Fast delivery. Congratulations on the excellent job of selling and shipping clothing around the world!

Date of experience: October 24, 2020
Nevada
1 review
0 helpful votes
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Very Satisified!
October 25, 2020

I have been a satisfied customer for around 5 months. To date, I have never been disappointed in the service, pandemic delivery, and clothing. You can rely on their friendly and supportive staff to accommodate your needs. I have recommended them to many friends and family.

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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This was one of the best online shopping experiences I have ever had, my order has arrived, I bought it easily and reliably. I will be a regular customer!

Date of experience: October 24, 2020
Washington
1 review
0 helpful votes
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I LOVE THIS SITE!
October 25, 2020

I bought a beautiful dress here, my size fits me perfectly. I love the shape of it and the price was great. I also recommend the boots, they will be my next purchase.

Date of experience: October 24, 2020
California
1 review
0 helpful votes
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I really love this website. I am very happy with everything I bought. Good clothes and good customer service. Little by little they become my favorite place to buy clothes online.

Date of experience: October 24, 2020
Georgia
1 review
0 helpful votes
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I will buy again!
October 25, 2020

I am always skeptical about ordering online, especially from a website that I am not familiar with. But I took a risk with this online boutique and I must say that I was pleasantly surprised, I will buy again

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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Chinese Scam
November 23, 2020

Don't do it. When my order didn't ship for weeks, I cancelled it (many times).

They shipped it anyway. It was not what was advertised. It's junk, looks nothing like the picture, I'm told I can return it if I pay fees that are more than the original price of the order.

They keep calling me ‘Pat,' my name is Jodi.

Don't do it!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2020
Georgia
1 review
0 helpful votes
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I highly recommend this website, good quality clothes, they have to choose dresses with decent colors. Everything went well in my purchase

Date of experience: October 24, 2020