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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Spain
1 review
0 helpful votes
Follow Truly C.
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I bought a size L long dress online here. I recently ordered more clothes and accessories to combine. I was able to buy more clothes and accessories but the money didn't reach me, plus I didn't need a large order for free shipping. I hope to buy several shirts and blouses for Halloween

Date of experience: October 27, 2020
Florida
1 review
0 helpful votes
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Clothes
November 26, 2020
Updated review

I normally wear a 1x. Read and measured with your clothes size chart. Should of went with 2x to be roomy and make sure fits. Although chose 3x knowing the shirts I ordered would be very roomy for leggings etc and comfy. Well one can't even get over my head so small. One is a T-shirt and can see through it, it's made so cheaply. The sizes are so far from a true size. Worst online experience EVER! Took to long to receive items. They will all be going back. So upset as pictures and daises don't do justice at all. Give it a thumbs down! Very disappointed.

Date of experience: October 27, 2020

So far so good
September 27, 2020
Previous review

So far so good

Date of experience: September 26, 2020
Arizona
3 reviews
10 helpful votes
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I lost $70. Yes I was scammed. The pictures are from all over the internet, from stores and catalogs that they present as their own. Then they try to copy the photos. The styles and material are NOTHING like what you will expect. I literally dropped off my items at a Goodwill. For example, the socks I ordered had a big thick seam sewn right down the middle of the bottom of the foot lengthwise. The person who made it had obviously never worn socks before.
The positive reviews are probably created by their own employees. DO NOT BELIEVE THE PICTURES!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
Arizona
1 review
0 helpful votes
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Very satisfied
October 28, 2020

Very satisfied with the entire online transaction from start to finish. My new blouse and skirt were well wrapped, they arrived in perfect condition. Communication was very good, I would definitely buy from this website again.

Date of experience: October 26, 2020
Wisconsin
1 review
0 helpful votes
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I am delighted
October 27, 2020

I am delighted to make my first online order here, I bought some long pants, a blouse and a dress, the quality is good and the prices are worth it as they are very cheap.

Date of experience: October 26, 2020
Kansas
3 reviews
1 helpful vote
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Not what I ordered
November 26, 2020
Updated review

I ordered two items and when they came one of them was great. Exactly what I ordered. I absolutely love it but the other item I ordered came and was horrible. Looked NOTHING like the picture. I will never wear it. I don't understand why you would trick your customers. That's awful. It's not good customer service. It doesn't look or even compare to the picture. I was so excited for it to come and so disappointed when it did. I compared the picture with what I got and they are clearly different. I'll never order from here again

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020

Love the clothes and prices
September 24, 2020
Previous review

Love the clothes and prices

Date of experience: September 24, 2020
Utah
1 review
0 helpful votes
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I am very happy
October 27, 2020

I am very happy with my online purchase here. Excellent purchase process and delivery times. I will definitely buy again because they have great clothing at competitive prices. Thanks for making everything so easy, well done.

Date of experience: October 26, 2020
Portugal
1 review
0 helpful votes
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Perfectly configured
October 27, 2020

Online boutique perfectly configured so that you find everything you are looking for, the price is excellent and only considering the conversions in USD and such, I would recommend it to all the girls who want to be fashionable.

Date of experience: October 26, 2020
Poland
1 review
0 helpful votes
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Shopping experiences
October 27, 2020

I just had one of the fastest, most courteous and clearly made here shopping experiences on the internet. I hope you reward your staff for their helpful and informative support service. Well done.

Date of experience: October 26, 2020
Washington
3 reviews
0 helpful votes
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Cute style, worth the wait
October 26, 2020
Updated review

Shipping took so long that I thought the order wasn't coming. Size is shorter than described but still looks cute.

Date of experience: October 26, 2020

Easy to navigate
September 24, 2020
Previous review

Easy to navigate

Date of experience: September 24, 2020
California
1 review
0 helpful votes
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Very cheap
November 25, 2020
Updated review

Both pajama bottoms were pulled out at the seams and not the right size.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020

Great!
September 25, 2020
Previous review

Great!

Date of experience: September 25, 2020
Virginia
1 review
0 helpful votes
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Order a large shirt - opened package stated was large but this has to be a 3X at least incredibly huge

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
California
1 review
0 helpful votes
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I received everything I ordered
October 26, 2020
Updated review

Shopping not a problem. Not knowing what the quality is going to be as its my first time on this site is another.

Date of experience: October 26, 2020

Shopping not a problem
September 25, 2020
Previous review

Shopping not a problem. Not knowing what the quality is going to be as its my first time on this site is another.

Date of experience: September 25, 2020
North Carolina
1 review
0 helpful votes
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Sizing
November 25, 2020
Updated review

Sizing is not American sizing. Sweatshirt was not a normal sweatshirt material.

Date of experience: October 26, 2020

Good
September 25, 2020
Previous review

Good. I would recommend after selecting an item for more information, i am taken to a new list of products. I would rather be taken back to the list I was looking at to the item i selected

Date of experience: September 25, 2020
Louisiana
1 review
0 helpful votes
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Looks will deceive You!
November 25, 2020
Updated review

I really enjoyed it, you have a lot of nice things on the site. However all clothes were well oversized, the shoes were way to wide!

Date of experience: October 26, 2020

I really enjoyed it, you have a lot of nice things...
September 23, 2020
Previous review

I really enjoyed it, you have a lot of nice things on the site.

Date of experience: September 23, 2020
Connecticut
1 review
0 helpful votes
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Never buying here again.
November 25, 2020

The quality of the products was not what it appeared to be. Items very light and cheaply made, sizes were all over the place. Watch out if you order any cute tee shirts that appear in the pictures to be silk screened, they are the ugly old ironed on prints that feel like plastic. The payment for the order came out of my account weeks before the order arrived. There was a reason for that, the order comes directly from China! So returning anything becomes very expensive, because you have to pay shipping and custom charges back to China.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020
New York
1 review
0 helpful votes
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Looked better online
November 25, 2020
Updated review

Shipping a little expensive and delivery is too long. Not very good quality.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2020

Shipping a little expensive and delivery is too long
October 24, 2020
Previous review

Shipping a little expensive and delivery is too long.

Date of experience: September 24, 2020
Texas
1 review
0 helpful votes
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Estimated delivery time and quality of product
November 25, 2020
Updated review

Estimated delivery time is rather lengthy.
The quality of the product was not what I expected, according to the pictured product.

Date of experience: October 25, 2020

Estimated delivery time is rather lengthy
October 25, 2020
Previous review

Estimated delivery time is rather lengthy.

Date of experience: September 25, 2020
Rhode Island
1 review
0 helpful votes
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Inferior
November 25, 2020
Updated review

Didn't rec a first time shopper discount.
Had nothing but issues with both orders and the clothes were inferior quality. I don't usually complain but you left me no option. I will never order from you again.
Sorry to say that because the pictures were really cool, however in actuality the materials were inferior.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2020

Didn't rec a first time shopper discount
September 26, 2020
Previous review

Didn't rec a first time shopper discount.

Date of experience: September 25, 2020
South Carolina
1 review
0 helpful votes
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Pretty shoes
October 25, 2020
Updated review

I love the shoes I ordered. The only thing I suggest is I would order a size smaller.

Date of experience: October 25, 2020

Easy
September 24, 2020
Previous review

Easy. I like shopping online. I like the different shoes, jewelry, apparel to choose from.

Date of experience: September 24, 2020