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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I received my order several days ago and tried all. Only the boots fit me well so I need to return the other items. The
Smalls run large.
I like the styles, but the order took me forever since I had to continuously scroll through the styles to find what I wanted, since there was no "search bar"
Love all the choices! However delivery time was very long. Three of my choices didn't look like they did on the website. The clothes were severely wrinkled due to the mailing time. There is also no clue that these are coming from China which explains the length of time from order to receipt
Easy to navigate site. Good selection of clothes. I love all the styles of clothes offered. Also glad to see some plus sized items as well.
Easy to navigate site. Good selection of clothes.
I never had a bad experience with this website! I love their clothes, there are never problems and I would not hesitate to buy their products.
Always fast shipping and easy returns. Excellent client service. I found a dress that I liked and it was easy to buy it online.
Excellent online service. Excellent return policy and free shipping within two weeks. I can literally buy clothes here from home.
I placed my order on September 28 and did not receive my order until October 24. I had no idea it would take so long to arrive. Nor did they keep me aware of what was going on. Overall, I did not like the experience.
Great prices and trendy clothes. My size is not available sometimes, but I love most of the clothes in this online boutique.
The sleeves are very short not meant for girls with long arms.
And when I went to return, I was unaware that the cloths come from China so really expensive to send back.
Everything I get from this website is amazing. I especially like shopping for clothes in the sale and clearance category because I can find high-quality clothes at a great price.
I bought shoes from you earlier today, so I'm paying $21.00+ for shipping. Will you do combined shipping and credit my Paypal account?
I bought shoes from you earlier today, so I'm paying $21.00+ for shipping. Will you do combined shipping and credit my Paypal account?
Followed a link to your web site which I rarely do - really cute and unique items. I enjoyed looking at your web site. A friend was at my house when I received my order and she wanted to have the link. Loved my ordered items
Site a little dodgy. Had my cart divided into two orders.
Good shopping experience!
The sweat pants had a low crotch and very tight waste... the two casual shirts I love and the white lacy top was too tight around bottom 6" of blouse.
Great clothes and decent prices. There is a good amount of clothing, shoes and accessories for sale, but it is not overwhelming, the website is easy to use.
I love this online clothing store. Lots of unique clothes, cool bags, jewelry, and shoes! I treasure the dress I bought and get huge amounts of compliments, it's gorgeous and it's incredibly cute. It is an absolute necessity to visit this page on the internet.
I bought some coats, they arrived very well. I always follow good offers and fashion tips! The best thing about this online boutique are the recommendations, especially when making a gift saves a lot of time.
Gorgeous skirt that feels, looks and fits great. This online boutique is a definite step in fashion. A bargain at this price. It arrived quickly with no delivery problems.
You can be understanding during these trying times however, to permit a customer to order more than 8 items with confirmation and then advise, three days later that 7 of the items are no longer available, is frustrating. Items were purchased as a gift. Would be better to know at the time of order of non-available product. One or two missing items would be understanding. The vast majority of the order is not.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members