Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Annie Cloth

Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Annie Cloth?
grey stargrey stargrey stargrey stargrey star

Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

Instant Feedback

52,161 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow stella c.
Unfollow stella c.
Share Review
Report Review

The quality of these dresses is just amazing, they are so soft! The size fits him very well, they are in line with reality, I will definitely continue to order online here.

Date of experience: October 24, 2020
Massachusetts
2 reviews
0 helpful votes
Follow Timothy Q.
Unfollow Timothy Q.
Share Review
Report Review

Won't buy anything from you again.
November 23, 2020
Updated review

This shirt was supposed to be a sweatshirt. It's way to thin to be considered that. That being said that made it way over priced. It took almost a month to get to me. All around disappointed!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2020

O
October 24, 2020
Previous review

O

OK

Date of experience: September 24, 2020
GB
1 review
0 helpful votes
Follow RANNIE N.
Unfollow RANNIE N.
Share Review
Report Review

Clothes are excellent.
October 25, 2020

Quite a splendid online clothing store that is friendly and quick to answer questions, shipments are done normally, clothes are excellent.

Date of experience: October 24, 2020
GB
1 review
0 helpful votes
Follow Quida R.
Unfollow Quida R.
Share Review
Report Review

I bought a very nice shirt here, I had a problem with the stock of the chosen color and I had to change for another but the treatment was very good, personalized, friendly and resolved with a quick sum. Fully satisfied I will repeat

Date of experience: October 24, 2020
Pennsylvania
1 review
0 helpful votes
Follow Kat C.
Unfollow Kat C.
Share Review
Report Review

Good value
October 23, 2020
Updated review

The clothes were reasonably price and as advertised. I was quite happ.

Date of experience: October 23, 2020

It was fine
September 23, 2020
Previous review

It was fine

Date of experience: September 23, 2020
Oklahoma
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Share Review
Report Review

Great experience
October 23, 2020
Updated review

GREAT! Easy to place order. Loved the update on order being shipped and tracking.

Date of experience: October 23, 2020

GREAT!
September 23, 2020
Previous review

GREAT!

Date of experience: September 23, 2020
California
1 review
0 helpful votes
Follow Brenda J.
Unfollow Brenda J.
Share Review
Report Review

Recieved inferior product compared to website and order
November 22, 2020
Updated review

The fact that its still not all here the products are junk for the most part. Need to return them and don't think i should have to pay for shipping. Website

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2020

All was smooth
September 19, 2020
Previous review

All was smooth. Lets hope the products and shipping are as well. Thank you

Date of experience: September 18, 2020
New York
1 review
0 helpful votes
Follow DILMA S.
Unfollow DILMA S.
Share Review
Report Review

I love the clothes on this website so much that I bought back a dress and a pair of boots. Everything is of good quality and very comfortable boots.

Date of experience: October 23, 2020
California
1 review
0 helpful votes
Follow Felicia D.
Unfollow Felicia D.
Share Review
Report Review

Happy sort of...
October 23, 2020
Updated review

I like the clothes that are offered but when one of my shirts did not fit quite like it was supposed to I wanted to return it. Because the clothes come from so far away I was discouraged from returning the product by the customer service rep. I was given instructions for a long process and ultimately told that getting 15 percent of my money back was a better way to go instead of actually returning it. I was also told to use the money i get back to go to a seamstress to get the shirt altered. I opted for the 15% but I was upset about the outcome of my interaction with the rep.

Needless to say I will not be buying anymore clothes from you even though the styles are what I like to wear. I don't want to be struck with clothes I cannot return.

Date of experience: October 23, 2020

The clothes are reasonably prices and the styles are...
September 23, 2020
Previous review

The clothes are reasonably prices and the styles are always what I am looking for.

Date of experience: September 23, 2020
Illinois
1 review
0 helpful votes
Follow hallie a.
Unfollow hallie a.
Share Review
Report Review

The clothes on this website are spectacular. The right sizes, the product arrives home in a few days. I have already bought 4 times and it won't be the last.

Date of experience: October 23, 2020
Illinois
1 review
0 helpful votes
Follow Delilah K.
Unfollow Delilah K.
Share Review
Report Review

All very well with my online purchase, very attentive to the customer and perfect packaging. The very nice blouse, it fits me very well.

Date of experience: October 23, 2020
New York
1 review
0 helpful votes
Follow ARVELLE R.
Unfollow ARVELLE R.
Share Review
Report Review

Very Impressed!
October 23, 2020

I couldn't believe how high the quality of the shirt I received was. The embroidery was fantastic and I know it will last for years! I am impressed with my order, I would recommend it without thinking twice.

Date of experience: October 23, 2020
Georgia
3 reviews
0 helpful votes
Follow Juanita H.
Unfollow Juanita H.
Share Review
Report Review

Review of New Items Ordered
October 23, 2020
Updated review

I just ordered items. I am not if it will fit. Measurements which were provided for US was used. Therefore, I cannot give an accurate opinion. The clothes and accessory selections are very appealing.

Date of experience: October 23, 2020

I just ordered items. I am not if it will fit
October 23, 2020
Previous review

I just ordered items. I am not if it will fit. Measurements which were provided for US was used. Therefore, I cannot give an accurate opinion. The clothes and accessory selections are very appealing.

Date of experience: September 22, 2020
Georgia
1 review
0 helpful votes
Follow zoey b.
Unfollow zoey b.
Share Review
Report Review

I recommend it!
October 23, 2020

Shirt and skirt of great quality and excellent design. I recommend it, you never know when ordering online what the quality will be like, but I am very satisfied with my order. I bought back a nice dress that I saw with a seasonal discount.

Date of experience: October 23, 2020
California
1 review
0 helpful votes
Follow Georgia B.
Unfollow Georgia B.
Share Review
Report Review

Very satisfied!
October 23, 2020

Very satisfied with the online ordering process and the quality of the clothes. I only ordered a small amount of effortless clothing at a good price.

Date of experience: October 23, 2020
New Jersey
1 review
0 helpful votes
Follow PATRICIA J.
Unfollow PATRICIA J.
Share Review
Report Review

Got my order
October 23, 2020
Updated review

Quality is very poor. They look great on the website, but very flimsy. I am planning to return most of it. Not sure they will let me after posting this review

Date of experience: October 22, 2020

Great experience, but I wish the shipping were faster
September 22, 2020
Previous review

Great experience, but I wish the shipping were faster.

Date of experience: September 22, 2020
Arkansas
2 reviews
0 helpful votes
Follow Rosemarie G.
Unfollow Rosemarie G.
Share Review
Report Review

Amazing items
October 23, 2020
Updated review

So many items I find it hard to limit myself but I must

Date of experience: October 22, 2020

So many items to see and must limit myself
September 18, 2020
Previous review

So many items to see and must limit myself

Date of experience: September 17, 2020
Texas
2 reviews
0 helpful votes
Follow Louadah T.
Unfollow Louadah T.
Share Review
Report Review

Due to the difficulty in completing the order, the red shoes were ordered twice, one on this order and one on an order by itself. I request only 1 pair of red and 1 pair of green. If you receive another order of blue, which was sold out, I would like a pair of blue also.

Date of experience: October 22, 2020

Due to the difficulty in completing the order, the...
September 21, 2020
Previous review

Due to the difficulty in completing the order, the red shoes were ordered twice, one on this order and one on an order by itself. I request only 1 pair of red and 1 pair of green. If you receive another order of blue, which was sold out, I would like a pair of blue also.

Date of experience: September 21, 2020
NL
1 review
0 helpful votes
Follow DOXIE Y.
Unfollow DOXIE Y.
Share Review
Report Review

I like
October 23, 2020

I like the shoes that I bought on the internet here! Very light and comfortable and with very reasonable prices. I think it is an excellent website.

Date of experience: October 22, 2020
NL
1 review
0 helpful votes
Follow daisy m.
Unfollow daisy m.
Share Review
Report Review

Exceed my expectations
October 23, 2020

The workmanship and quality of the clothes on this werbsite exceed my expectations. Thank you really. The color of the shirts is amazing, I also love the blue dress that just arrived; It is elegant, classy, ​​comfortable and practical.

Date of experience: October 22, 2020