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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Prices were great, loved the colors, but quality was just not there. Would return but expense and trouble of returning makes it easier to give to thrift store.
Love the designs; a little worried about size, but will wait and see
Very disappointed; my order took a couple months to materialize. What I thought was a shirt/blouse arrived
As an oversized, long sleeve t-shirt. When Isay oversized, I mean oversized. I ordered a small for my 90 lb
Granddaughter; it will fit her 200 lb Mom with room to spare. Will not be ordering from Anne Cloth again.
Pretty good
Looking forward to receiving the shirt for potential future shopping
Fast shipping, great shoes, well packaged and good price, it was easy to shop on the website with so many options to choose from.
I had 3 items in my order that I would like to return but have not gotten a reply on the email I sent! What can I do to have a response to this matter
Would like to have my items ordered as soon as possible
The clothes and accessories of this online boutique always have a good value for money and reliable shipping, my order arrived without problems.
High quality blouse and skirt and excellent design. I recommend it, you never know when ordering online what the quality will be like, but I am very satisfied with my order. I bought back a nice shirt that I saw with a seasonal discount.
The quality of the clothes here is very good, the measurements and sizes are correct, besides that the clothes and shoes they have are not found in the physical stores of my city and that seems a plus, since you can buy clothes on the internet at a very affordable and economical price.
Product made very cheaply, color darker than what I saw online. Product looked good online but not when I received it.
Like your products, different styles
Great clothing selection and products, but the delivery and shipping is super slow especially by today's shipping standards. I placed my order on September 21 and just received it on October 20th. That is ridiculous in my opinion, you are a great company but you need to be able to meet customer's order demands in a much more timely manner for customer satisfaction.
None of the items I ordered fit. The clothing ran very small and 2 items didn't look like the pictures. I'm returning all.
Easy to complete an order with PayPal
A very disappointed on recovering my product that came in damaged due to its poor packaging. Will not order from this company any longer.
A bit disappointed that when checking out was not able to add $8 discount with my codeF08, no place for it so a bit deceiving. Other than that every thing was good.
I bought a couple of shirts a few weeks ago, wore them every day and washed them frequently. This is my place to shop for clothes online as it is the only place where I can fully rely on quality at such affordable prices.
Surprised by the quality of the material of my new jumpsuit, I love the fit and the speed with which my order arrived, it always keeps me up to date with the best new clothes. I couldn't wait to buy more!
Buy online here some good quality Leggings, comfortable to wear and useful for training, not transparent and resistant. I do crossfit regularly and so far I can handle it! Sweat between legs, buttocks, etc. They are not appreciated!
The embroidery on the shirt that you buy online here is clear, elegant and sharp, size 10 is perfect, it has a nice navy blue tone and is very elegant, it is great to wear it on a smaller sweater.
I was pleasantly surprised that the sweater I bought here fit me just the way I wanted it, good clothes and very comfortable. I arrived earlier than expected. I am very satisfied and grateful with this website.
I was surprised by how perfect my pants were that I bought on this website, I loved it! I suggested that my friends do their online clothing shopping here. I recommend them
The top did not fit. It says it is an XL but is more like a medium. Also, I am not happy with the material. I sent emails to your company on Sept 28 and Oct 1 requesting a return code. This is what your return instructions say to do. I have not received a response to either email. At this point I have written it off as a bad experience. I did some research and found that many other people have had a problem with your company as far a receiving their merchandise or being able to return it. I will not be doing business with you again.
Your website is very easy to use and I liked your products.
It was a smooth transaction, thank you. I received my package and I'm happy with my purchase. Thanks, I will definitely buy from Annie Cloth again.
Regards,
Dagmar
I'll tell you more when I receive my order.
When I was looking for a formal dress, this online boutique was the first place my cousins and friends recommended me! My experience with them far exceeded this expectation.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

