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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Washington
1 review
0 helpful votes
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Prices were great, loved the colors, but quality was just not there. Would return but expense and trouble of returning makes it easier to give to thrift store.

Date of experience: October 22, 2020

Love the designs; a little worried about size, but...
September 21, 2020
Previous review

Love the designs; a little worried about size, but will wait and see

Date of experience: September 21, 2020
Nebraska
1 review
0 helpful votes
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Not quite as pictured
November 21, 2020
Updated review

Very disappointed; my order took a couple months to materialize. What I thought was a shirt/blouse arrived
As an oversized, long sleeve t-shirt. When Isay oversized, I mean oversized. I ordered a small for my 90 lb
Granddaughter; it will fit her 200 lb Mom with room to spare. Will not be ordering from Anne Cloth again.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2020

Pretty goodLooking forward to receiving the shirt...
September 20, 2020
Previous review

Pretty good
Looking forward to receiving the shirt for potential future shopping

Date of experience: September 20, 2020
NL
1 review
0 helpful votes
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Great shoes
October 23, 2020

Fast shipping, great shoes, well packaged and good price, it was easy to shop on the website with so many options to choose from.

Date of experience: October 22, 2020
Arkansas
2 reviews
0 helpful votes
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Returns
November 21, 2020
Updated review

I had 3 items in my order that I would like to return but have not gotten a reply on the email I sent! What can I do to have a response to this matter

Date of experience: October 22, 2020

Would like to have my items ordered as soon as possible
September 22, 2020
Previous review

Would like to have my items ordered as soon as possible

Date of experience: September 22, 2020
NL
1 review
0 helpful votes
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Without problems
October 23, 2020

The clothes and accessories of this online boutique always have a good value for money and reliable shipping, my order arrived without problems.

Date of experience: October 22, 2020
NL
1 review
0 helpful votes
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High quality
October 23, 2020

High quality blouse and skirt and excellent design. I recommend it, you never know when ordering online what the quality will be like, but I am very satisfied with my order. I bought back a nice shirt that I saw with a seasonal discount.

Date of experience: October 22, 2020
NL
1 review
0 helpful votes
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Very good
October 23, 2020

The quality of the clothes here is very good, the measurements and sizes are correct, besides that the clothes and shoes they have are not found in the physical stores of my city and that seems a plus, since you can buy clothes on the internet at a very affordable and economical price.

Date of experience: October 22, 2020
Alabama
2 reviews
0 helpful votes
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Review
October 22, 2020
Updated review

Product made very cheaply, color darker than what I saw online. Product looked good online but not when I received it.

Date of experience: October 22, 2020

Like your products, different styles
September 21, 2020
Previous review

Like your products, different styles

Date of experience: September 21, 2020
Arizona
1 review
0 helpful votes
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Great clothing, shipping is slow
October 22, 2020
Updated review

Great clothing selection and products, but the delivery and shipping is super slow especially by today's shipping standards. I placed my order on September 21 and just received it on October 20th. That is ridiculous in my opinion, you are a great company but you need to be able to meet customer's order demands in a much more timely manner for customer satisfaction.

Date of experience: October 21, 2020

Easy and user friendly
September 21, 2020
Previous review

Easy and user friendly

Date of experience: September 21, 2020
Colorado
1 review
0 helpful votes
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Disappointed
November 21, 2020
Updated review

None of the items I ordered fit. The clothing ran very small and 2 items didn't look like the pictures. I'm returning all.

Date of experience: October 21, 2020

Easy to complete an order with PayPal
September 20, 2020
Previous review

Easy to complete an order with PayPal

Date of experience: September 19, 2020
Texas
1 review
0 helpful votes
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Disappointed
November 21, 2020
Updated review

A very disappointed on recovering my product that came in damaged due to its poor packaging. Will not order from this company any longer.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2020

A bit disappointed that when checking out was not able...
October 21, 2020
Previous review

A bit disappointed that when checking out was not able to add $8 discount with my codeF08, no place for it so a bit deceiving. Other than that every thing was good.

Date of experience: September 21, 2020
Ireland
1 review
0 helpful votes
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Affordable
October 22, 2020

I bought a couple of shirts a few weeks ago, wore them every day and washed them frequently. This is my place to shop for clothes online as it is the only place where I can fully rely on quality at such affordable prices.

Date of experience: October 21, 2020
Ireland
1 review
0 helpful votes
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Surprised
October 22, 2020

Surprised by the quality of the material of my new jumpsuit, I love the fit and the speed with which my order arrived, it always keeps me up to date with the best new clothes. I couldn't wait to buy more!

Date of experience: October 21, 2020
Georgia
1 review
0 helpful votes
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Good quality.
October 21, 2020

Buy online here some good quality Leggings, comfortable to wear and useful for training, not transparent and resistant. I do crossfit regularly and so far I can handle it! Sweat between legs, buttocks, etc. They are not appreciated!

Date of experience: October 21, 2020
Ireland
1 review
0 helpful votes
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It is great
October 21, 2020

The embroidery on the shirt that you buy online here is clear, elegant and sharp, size 10 is perfect, it has a nice navy blue tone and is very elegant, it is great to wear it on a smaller sweater.

Date of experience: October 21, 2020
Nevada
1 review
0 helpful votes
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Good clothes!
October 21, 2020

I was pleasantly surprised that the sweater I bought here fit me just the way I wanted it, good clothes and very comfortable. I arrived earlier than expected. I am very satisfied and grateful with this website.

Date of experience: October 21, 2020
Arizona
1 review
0 helpful votes
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I recommend them
October 22, 2020

I was surprised by how perfect my pants were that I bought on this website, I loved it! I suggested that my friends do their online clothing shopping here. I recommend them

Date of experience: October 21, 2020
Maryland
1 review
0 helpful votes
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Return Code
November 20, 2020
Updated review

The top did not fit. It says it is an XL but is more like a medium. Also, I am not happy with the material. I sent emails to your company on Sept 28 and Oct 1 requesting a return code. This is what your return instructions say to do. I have not received a response to either email. At this point I have written it off as a bad experience. I did some research and found that many other people have had a problem with your company as far a receiving their merchandise or being able to return it. I will not be doing business with you again.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2020

Your website is very easy to use and I liked your products
September 19, 2020
Previous review

Your website is very easy to use and I liked your products.

Date of experience: September 18, 2020
Canada
1 review
0 helpful votes
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Smooth
October 21, 2020
Updated review

It was a smooth transaction, thank you. I received my package and I'm happy with my purchase. Thanks, I will definitely buy from Annie Cloth again.

Regards,

Dagmar

Date of experience: October 21, 2020

I'll tell you more when I receive my order
September 20, 2020
Previous review

I'll tell you more when I receive my order.

Date of experience: September 20, 2020
GB
1 review
0 helpful votes
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When I was looking for a formal dress, this online boutique was the first place my cousins ​​and friends recommended me! My experience with them far exceeded this expectation.

Date of experience: October 21, 2020