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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I wanted the same sweater in two different colors but couldn't get my cart to record this, so I just got it one color. More importantly, the sweater pictured looked a heavy, warm weave. What I received Is a light-weight typical turtle neck. Also, the sizing chart is not dependable. Sweaters run small.
I wanted the same sweater in two different colors but couldn't get my cart to record this, so I just got it one color.
The clothing designs are amazing, not only high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast. I could not ask for more.
I bought some boots online and ordered the wrong size. I used the return policy for an exchange. It was very easy and quick to organize. He sent the boots back. They quickly answered a question I asked about it. They sent me the correct size and I got it in a few days. Very satisfied with the service. I will buy from this online boutique more often now, I will recommend it to my friends.
Items enticingly photographed and not exact representations. Ordered 9-16-20 received in two shipments by 10-5-20. Return policies fine for buyers with nothing else pending, and no money expected back. Perfect site for first time buyers unconcerned with money, time constraints or quality issues. Good products for costume use or limited wear, funds permitting. Shopping more similar to flea markets and yard sales.
I narrowed my purchases way down because shipping was expensive and a long wait
I didnt get the extra discount that was offered on first item but hopefully I will like my items when I get them.
I didnt get the extra discount that was offered on first item but hopefully I will like my items when I get them.
This is a very well designed website to buy clothes and accessories, since I started doing research on the net to buy a dress here, the same page made the process easier. I cannot say enough about this website.
Beautiful clothes, amazing designs, an amazing way to shop for clothes online, and easy returns. The postage was also super fast. Highly recommended online boutique
My shopping experience was easy and comfortable. This is my first visit and purchases.
Shopping was easy, your site is very nice. However, the clothing does not look like the picture. The sizing is way off, and doesn't look anything like the person wearing it on your website. That's very concerning when trying to decide to order or not.
My shopping experience was easy and comfortable. This is my first visit and purchases.
The item I received was nothing like the image portrayed. It will go to Goodwill. This company should be closed down!
So far so terrible. Shoes were way too small for me. Should have been size 11 mens
Were not close. Way too little. Ach du Liebe! J
The beautiful dresses, so hard to choose only 1, good quality, had to be re-shipped because the size was too small, however they were able to help me and get my store credit as soon as possible which was very helpful since I needed the dress for the same week! Highly recommended!
Excellent service from this online store, even personalized treatment if necessary. Very competitive prices.
I love my piece of blouse and skirt that I bought here! I currently wear it at this time. Shipping was super fast too! So happy with the trust that builds up!
I appreciate the timely response, the quality of the clothes and in the rare instance that I do have an issue it is taken care of professionally and kindly.
Shopping on Annie Cloth is very user friendly. Sizes run true to size and the clothes are awesome. Shipping is quicker than expected.
3 shirts were so small, I could hardly slip the shirt over my head! I would never make the restriction of a return to china for a refund or replacement!
Simple web design perfect for buying clothes online: it is easy to understand and service and delivery is fast. I enjoyed the entire process, a range of products available to suit my current fashion interests.
What a gem to have access to this clothing website, it is a special find! Absolutely charming service, the scope is intriguing, different and could be an extraordinary day. They have bought two skirts and a dress in three weeks, all lovely!
Honestly, this is one of the best places I've ever bought something from. The quality and uniqueness of the articles is astonishing. I have bought quite a few items and am obsessed with them. I recommend this brand if you want to stand out from the crowd and wear flashy pieces.
I am impressed with the styles and aweso. E colors as well as the prices. Can't wait to get order. Thank you
I am impressed with the styles and aweso. E colors as well as the prices. Can't wait to get order. Thank you
I am a new shopper, ordered what I thought was rainbow colored socks
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

