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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Georgia
1 review
0 helpful votes
Follow GINEBRA R.
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Customer service really helped me with my return and purchase of a new size Excellent clothing website! Thank you so much!

Date of experience: October 17, 2020
New York
1 review
0 helpful votes
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I love this boutique, the clothes are beautiful, the product descriptions and customer reviews are really helpful I've always had great customer service, always super charming, and returns are processed smoothly. My new favorite place to shop online!

Date of experience: October 17, 2020
Georgia
1 review
0 helpful votes
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Fantastic service!
October 17, 2020

I bought a pants that was very unflattering and did not fit me, I sent an email and received a response within 24 hours, it was fantastic when I had to return it, that speaks a lot about this online boutique and how good it is!

Date of experience: October 17, 2020
Illinois
1 review
0 helpful votes
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Clothes I received are gorgeous and fit perfectly and exactly as pictures shown online. I ordered a top that fit perfectly with all of these in L. Since then I have ordered two tops also in L that are not like the pictures and are too small, hence the confusing title! But already knowing, I know that I will order the correct size next time, it is worth it for price and quality.

Date of experience: October 17, 2020
California
1 review
0 helpful votes
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I bought 3 dresses online two weeks ago one of the dresses I received was wrong. I sent an email advising the team of this and I was fortunate that they helped me; they were absolutely fabulous to deal with. Very understanding and apologetic for the mistake and very happy to help. They kindly agreed to refund the amount of the dress and the delivery time was pretty quick. A big thanks for your help and would definitely buy here again! :))

Date of experience: October 17, 2020
Georgia
1 review
1 helpful vote
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Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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Excellent website!
October 17, 2020

I bought an outfit online at this online boutique and took the tags off (stupidly) but it turned out it would be too tight to be comfortable. I wrote and discussed my issue and he incredibly allowed me to return it, no hassle and was very quick to respond. I am very grateful and can't wait to find something else in this online boutique.

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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Online boutique with great service I ordered a dress at the last minute and received amazing service from this online boutique, they helped me ensure it arrived on time! I will definitely be back for the great clothes and service!

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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I got a blouse and a skirt not too long ago. They are true to size and great quality! I love this website, super affordable and they are up to date on their latest trends

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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Hello the service of this website is impeccable! I am impressed with the quality of the clothes and the way you, as a company, designed your website. I find your website very easy to navigate and you take all these different types of actions every day of the week. Keep up the good work, girls. I am always on their website every day waiting to see what they publish!

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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I loved my purchases on this website. Very helpful, it made the shipping process seem like no problem at all, which was much appreciated. Thanks!

Date of experience: October 17, 2020
GB
1 review
0 helpful votes
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Great dresses and fast delivery. Absolutely super happy with my two outfits! I live in the country and couldn't believe how fast they were delivered and how much they looked alike in the photos on the website!

Date of experience: October 17, 2020
Connecticut
3 reviews
0 helpful votes
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Slightly disappointed
October 17, 2020
Updated review

A couple items felt very cheap to me. Slightly disappointed with quality.

Date of experience: October 16, 2020

So fun!
September 17, 2020
Previous review

So fun! Can't wait to see the clothes and share with friends my experience.

Date of experience: September 16, 2020
Canada
1 review
1 helpful vote
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I am very happy
October 17, 2020

I am very happy about my last order from this boutique. Fast delivery and good clothes. Also, very good communication with customer service. I placed my order and it arrived in 12 days.

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
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Excellent website!
October 17, 2020

They have the most beautiful clothes on this website and it's super cheap, I have 1 dress from there and it's so good, I really like it a lot.

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
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Good website!
October 17, 2020

This is the third time that I buy clothes on this website and I am quite happy with all my orders, I wear the clothes constantly and it looks good, it is well made.

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
Follow Ittay G.
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I love this online Boutique! With such beautiful clothes and excellent customer service, what more could a woman want? I was very impressed with how quickly they shipped my order (one of the items I purchased was out of stock) and how kind and helpful they were in finding a solution that worked for me. I recommend them

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
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Great service!
October 17, 2020

Great service, the quality of my new shirt is excellent and the delivery was fast, definitely with my family and friends we will buy in this online boutique!

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
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This site is definitely my "online store" for buying clothes. Honestly, I made my purchase based on price, but my surprise is that the items are quality. This is my second purchase and I plan to continue shopping here in the future.

Date of experience: October 16, 2020
Virginia
2 reviews
1 helpful vote
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ABSOLUTELY LOVE ANNIE CLOTH!
October 16, 2020
Updated review

I absolutely love this website! Finally a place I can shop that offers apparel that looks like it was made just for me! Stuff I can't find anywhere else. A lot to choose from and I love the prices! Colors and designs that match my personality! Some products arrive promptly while others take more time but is well worth the wait! I am truly happy I found Annie Cloth!

Date of experience: October 16, 2020

I absolutely love this website!
September 15, 2020
Previous review

I absolutely love this website!

Date of experience: September 15, 2020