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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Customer service really helped me with my return and purchase of a new size Excellent clothing website! Thank you so much!
I love this boutique, the clothes are beautiful, the product descriptions and customer reviews are really helpful I've always had great customer service, always super charming, and returns are processed smoothly. My new favorite place to shop online!
I bought a pants that was very unflattering and did not fit me, I sent an email and received a response within 24 hours, it was fantastic when I had to return it, that speaks a lot about this online boutique and how good it is!
Clothes I received are gorgeous and fit perfectly and exactly as pictures shown online. I ordered a top that fit perfectly with all of these in L. Since then I have ordered two tops also in L that are not like the pictures and are too small, hence the confusing title! But already knowing, I know that I will order the correct size next time, it is worth it for price and quality.
I bought 3 dresses online two weeks ago one of the dresses I received was wrong. I sent an email advising the team of this and I was fortunate that they helped me; they were absolutely fabulous to deal with. Very understanding and apologetic for the mistake and very happy to help. They kindly agreed to refund the amount of the dress and the delivery time was pretty quick. A big thanks for your help and would definitely buy here again! :))
Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.
I bought an outfit online at this online boutique and took the tags off (stupidly) but it turned out it would be too tight to be comfortable. I wrote and discussed my issue and he incredibly allowed me to return it, no hassle and was very quick to respond. I am very grateful and can't wait to find something else in this online boutique.
Online boutique with great service I ordered a dress at the last minute and received amazing service from this online boutique, they helped me ensure it arrived on time! I will definitely be back for the great clothes and service!
I got a blouse and a skirt not too long ago. They are true to size and great quality! I love this website, super affordable and they are up to date on their latest trends
Hello the service of this website is impeccable! I am impressed with the quality of the clothes and the way you, as a company, designed your website. I find your website very easy to navigate and you take all these different types of actions every day of the week. Keep up the good work, girls. I am always on their website every day waiting to see what they publish!
I loved my purchases on this website. Very helpful, it made the shipping process seem like no problem at all, which was much appreciated. Thanks!
Great dresses and fast delivery. Absolutely super happy with my two outfits! I live in the country and couldn't believe how fast they were delivered and how much they looked alike in the photos on the website!
A couple items felt very cheap to me. Slightly disappointed with quality.
So fun! Can't wait to see the clothes and share with friends my experience.
I am very happy about my last order from this boutique. Fast delivery and good clothes. Also, very good communication with customer service. I placed my order and it arrived in 12 days.
They have the most beautiful clothes on this website and it's super cheap, I have 1 dress from there and it's so good, I really like it a lot.
This is the third time that I buy clothes on this website and I am quite happy with all my orders, I wear the clothes constantly and it looks good, it is well made.
I love this online Boutique! With such beautiful clothes and excellent customer service, what more could a woman want? I was very impressed with how quickly they shipped my order (one of the items I purchased was out of stock) and how kind and helpful they were in finding a solution that worked for me. I recommend them
Great service, the quality of my new shirt is excellent and the delivery was fast, definitely with my family and friends we will buy in this online boutique!
This site is definitely my "online store" for buying clothes. Honestly, I made my purchase based on price, but my surprise is that the items are quality. This is my second purchase and I plan to continue shopping here in the future.
I absolutely love this website! Finally a place I can shop that offers apparel that looks like it was made just for me! Stuff I can't find anywhere else. A lot to choose from and I love the prices! Colors and designs that match my personality! Some products arrive promptly while others take more time but is well worth the wait! I am truly happy I found Annie Cloth!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

