AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Rooms are fresh, new and clean
Breakfast is basic but good quality
Location is a short taxi ride from ICM
Train stations are 15m walk while the bus is 2m
I want to be able to obtain an itemized billing which was not available to me. I also want to be able to view old bookings on the site which is also not possible.
Update to my earlier review: After a very frustrating experience at first with the booking I made for one night where the hotel did not receive payment and was forced to charge me twice, I finally have reached a satisfactory resolution with Amoma.com.
I spent a significant amount of time on hold but the people I spoke to when I finally got through were very kind and professional. They followed up with emails updating me on the status of their investigation. They use 3rd party suppliers and do not book directly with the hotels which is what caused the problem with my booking. I was told it would take up to 30 working days to resolve my issue (which I thought was unacceptable) but luckily they got it resolved in just over 1 week. I was just informed that I would be receiving a full refund of the $207 I paid through Amoma. I'm grateful to their customer service for their help. I may reconsider booking through this website in the future.
Hi Juan S.,
We are pleased to hear your issue could be resolved. Don't forget our customer support team is on-hand around-the-clock should you need any further assistance.
Your AMOMA.com team
I booked my stay at the Hilton Alexandria Mark Center for 1 night. They charged me $207 immediately. The hotel never received the payment and had to double charge me. The hotel charged me $160, which means Amoma overcharged me by almost $50. The hotel tried to reach out to them but got no response. I waited 45 minutes on hold with Amoma to resolve this only to be put on hold AGAIN for someone else. Still on hold as I write this. Absolutely unacceptable, unprofessional, and a needlessly stressful, expensive experience with this site. First and last time I will use this garbage website.
Very very clean room and main areas, staff professional and polite, breakfast plenty and variety, good value and nice public areas, requested a back room as a very noisy main road, near lift so noise all night but think it was the air conditioning, but perfe ct stay and a great price would return & recommend, wouldWould have given it 5 * for a budget hotel but slept badly due to noise of lift or Air con
Stayed at the travelodge Ealing for 2 nights lovely hotel and staff with a free full English breakfast, excellent
La réservation faite avec Amoma s'est déroulée comme prévue, aucune mauvaise surprise, aucun frais supplémentaire, je ne connaissais pas cette entreprise et je n'ai pas été déçue! Merci Amoma
Very good breakfast and big rooms. Big beds too. Complete with toilettries and good location. Friendly staff and easy checking in and checking out. Overall very good experience
While booking online "they" called us and wanted our credit card information right then over the phone. We called the bank because we thought we were being frauded. What is the point of calling me when i prefer not being hassled which is why i am booking online?!? Also a VERY important detail about the hotel was not in the listing... check in is at a different location!... ah kind of important when you don't know where you are and tired with tons of luggage!
Hi September D.,
Please be assured that paying on our site is 100% secured by the Comodo SSL Certificate so you can always book with full confidence.
We have analyzed your reservation and learned that the payment has been processed through an online secured payment form, therefore no other confidential information has been requested or disclosed over the phone during the booking process.
Feel free to contact us at [email protected] if you have any other questions regarding your reservation.
Your Customer Support team
We stayed at Rosen Center Hotel and I must say that from now on this is my staying hotel while in Orlando. The room is extremely clean and the staff is so friendly. I absolutely recommend it!
Lovely hotel with great food. Very convenient free shuttle bus down to shops and beach. Few minutes in taxi to Benidorm Palace.
MY Hotel reservation Process was very smooth and got the best price among all sites. The hotel was great as described precisely and definitely it was worth it. Thanks AMOMA.com
Hi Haissam H.,
It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.
Happy bargain hunting!
Your AMOMA.com team
We booked our hotel though Amoma.com for September 19-23. When we received our confirmation the dates were for the following week. We canceled the booking immediately when the dates were wrong. My husband needed a room in Florida to help with storm clean up. Amoma has refused to do anything about the error. We have called and gotten no where. They are stealing our money.
Hi Jennifer P.,
We take each customer’s feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.
Otherwise, you can also contact us through our on-page LiveChat or your customer account.
We remain at your service,
Your Customer Support team
Monte Carlo was a great stay.
They are doing construction work was only negative. And elevators were painfully slow. Otherwise a terrific deal.
Very clean hotel with staff very helpful. Breakfast excellent- one of the best I have experienced recently. Bathing pool and surrounding areas very well kept by staff. Hotel in a very nice area and easy to get to the lovely promenade and beaches etc.
I was worried as I read negative reviews but got very good deal and good customer service via phone.
I recommended Amoma to my sister and she also had a good deal and trouble.
Hi Basos N.,
Thanks for your great feedback and spreading the word about AMOMA.com!
See you and your friends soon.
Your AMOMA.com team
Although things did not work out as planned to start with everyone was helpful, friendly and very efficient.
To whom it may concern,
AMOMA booking was correct. It gave the confirmed quality and price. Next time I will select AMOMA again as this service provider's offer and perfomance was the best on the market. Previously I saw some negative feedbacks but I was absolutely satisfied as a customer.
Hi Gabor B.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rouanne C.,
Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information, including invoice, within your personal account on our site. Simply follow this link to log in: amoma.com/login
Our agents are happy to assist you via our on-page live chat within your account should you have any questions or doubts.
Your Customer Support team