AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Stayed at traveloges kings cross London hotel good for 3 star shower is a problem
Booking with amoma no problem will be happy to use them again
Very good hotel with kind personal. Easy access to
Center of Prague.We have good days there...
The staff, the rooms, the bar... everything was fantastic! The rooftop bar was one of the most scenic bars Ive ever been too. Breakfast was great!
Had a nice and satisfying stay in the hotel. Check in was a breeze and all the hotel staff were polite and very helpful. The hotel room was spacious and comfortable and the amenities were excellent. Hotel is strategically located just across a shopping mall and also in the heart of the city.
Booked at Hyatt in Bethesda MD. AMOMA rate was more than $100 less than any other site, so I was nervous that it was a scam. After booking, I called the hotel to verify and was told there was no such reservation number. Then I called AMOMA and a very kind, efficient gentleman explained that it would take 2-3 days for the hotel to match the reservation to my name and number, but to call back if there was a problem and they would contact the hotel. In 3 days, the hotel indeed had my reservation. As the hotel was under renovation, I wondered if my room might be in a construction area or in an un-renovated room. To my delight, the hotel was SPECTACULAR and the room was spanking brand new. Everything was absolutely perfect. Huge bargain for $113/day. The hotel even gave me free parking (usually $22/day) for our two day use. No complaints!
Hi Susan B.,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Happy saving!
Your AMOMA.com team
Fab hotel the minute you walk through the door it's so relaxing and beautiful. Booked s double room but got a huge twin room just fantastic. Breakfast fab pool fab over it. Planning another visit soon
We had a comfortable night and good meal deal before flying, v good breakfast, thank you!
Adding a bit here as required dum de dum de dum dum dum
From the smooth booking process, till the enjoyable hotel staying, we felt very safe. The hotel was very nice, clean and comfort.
Great and easy service to use and much cheaper than the more widely known sites.
I am a frequent traveller on business for my own company and continue to find this site offering better deals than elsewhere
Everything was great. The room, the service and cleanliness. Nice hotel lobby for guests to relax after checking out while waiting for the time to go to airport.
No issues with booking or check-in and better price than competitors. If you have a U. S contact info I would feel more comfortable just in case something goes wrong I have a person to contact.
A very easy to use website, everything clear and we got the hotel at a great price, much better than on other websites.
Highly recommended.
Hi Bernhard A.,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Great price and customer service! I have amazing experience with Amoma but I wish they dont charge fee for using credit card or pay pal. They are the only travel site that charges fee for using credit card payments..
I wanted to relax this vacation and spend most of my time at the hotel, and this hotel was perfect for it. It was great and I would go to again!
Easy to book and the best value for the hotel I wanted. All went well at the hotel also without any issues.
The booking was arranged in a very efficient manner and the confirmation email was very clear and punctual
Hello!
On October 25th, I made a reservation online by AMOMA, believing that I am making a reservation of two nights, from the 25th to the 27th of October, at the Hotel Clarion Farias Lima. However, by mistake and totally in good faith, the reservation I made was for the days 25 to 27 November, that is, one month after the desired period and enjoyed by another hotel. So, as soon as I realized the error, I sent a message to the site stating the mistake and asking me to disregard the reservation, even though it is non-refundable.
As I mentioned, the reservation was misleading. I have already sent some 3 or 4 messages to AMOMA, but so far I have not received an answer on the subject. Yesterday and today I was in contact with the hotel Clarion Faria Lima who, after hearing my explanations, agreed to cancel the reservation at no cost to me.
Therefore, I hereby request due attention to the case in search of a friendly solution, that is, the effective reimbursement on the grounds that the hotel booked accept the free cancellation, without fee, without costs, despite the rule posted on the site. It is worth mentioning that in Brazil there is a right to repentance and / or withdrawal of an online purchase within 7 days, according to the Consumer Defense Code.
In this way, I have already canceled the reservation number ******* today on the website and I received confirmation that the hotel accepted the cancellation of the reservation without charge, so that I respectfully request that I pay the amount paid, in the amount of US $ 220.40.
I await, kindly, a brief reply. Bergson.
BOOKING NUMBER: *******
Phone contact: +55-85-*******. 9281 (portuguese, preferably)
Hi Bergson M.,
We looked into your case and learned that the booking you placed on our site was non-refundable. Please note that cancellation fees are set by our suppliers and we only pass them along accordingly. We always strive to obtain a positive outcome for you but cannot guarantee our efforts are successful in case of a non-refundable booking.
Please be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in your personal account area and within your confirmation email once you have made your hotel reservation.
We checked your case and learned that we granted you a full refund and informed you by email on 03.11.2017 accordingly. Please allow 3-5 days for your bank to process this reimbursement.
Feel free to reach out to us at [email protected] if you have any questions about your refund.
Your Customer Support team
Booked a room in Mexico through Amona. Money went out of my account and booking was cancelled by them a few minutes after I booked. I received a message stating that I will receive my money back in a few days time. A week later and two emails later with no response
Stay away from these people
Hi Johan,
We take each customers feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.
Telling from the description you provided, it sounds as though a pre-authorization of the booking amount took place, which is a a standard practice within the banking industry. In this case, the booking amount is blocked on your card. Depending on your bank, it may take several business days for them to release the funds. Please contact your bank directly for further information.
Your Customer Support team
We booked our room in a fabulous hotel for a great price. We couldn't have asked for more. We got the best price.
Great hotel staff so friendly and helpful nothing was too much bother bar so appealing and we'll the room I stayed in was fantastic so comfortable and breakfast next morning was awesome
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David P.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team