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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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GB
1 review
0 helpful votes
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Great find!
November 20, 2017

Excellent service and received an upgrade on arrival so really happy. Staff could not be faulted in all aspects of the service. Hotel very centrally located and nothing too much trouble. High quality furnishings and will definitely return.

Date of experience: November 18, 2017
GB
1 review
0 helpful votes
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Very dissapointed
November 23, 2017

Hi I have just received my credit card statement and to my horror I was charged £111 for our stay at the palace hotel buxton. I paid at the hotel reception £90 which was minis a small deposit so I have been charged twice. Can you sort this problem out pl. Surely my credit card was to secure it only thanks Darren Campbell

Date of experience: November 18, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Darren C.,

Please note that you can always find the payment conditions and further details of your booking on the payment page before completing your reservation.

We checked your case and learned that we granted you a full refund and informed you by email on 30.11.2017 accordingly. Please allow 3-5 days for your bank to process this reimbursement.

Feel free to contact us at [email protected] if you have any questions about your refund.

Your Customer Support team

Ireland
1 review
0 helpful votes
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Lovely hotel at a reasonable price
November 20, 2017

Stayed in this lovely hotel for 3 nights, rooms were a great size with everything that you needed including a mini fridge. Only fault I found was the breakfast, buffet of continental was fabulous however I ordered a full Irish and found it very greasy, didn't have cooked breakfast any other morning, my partner had it the second morning and same complaint by him

Date of experience: November 17, 2017
Illinois
1 review
0 helpful votes
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Best price
November 20, 2017

Best other travel sites on price by 25% or more. Tried to use them again for another booking but were not available in other area. Hope they will expand to be available in all areas.

Date of experience: November 17, 2017
Saudi Arabia
1 review
0 helpful votes
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Short stay
November 18, 2017

Good stay for a short trip. Breakfast was good.

Room was comfortable décor was good.

Overall nice hotel and very near to mosque.

Date of experience: November 16, 2017
GB
1 review
0 helpful votes
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Jurys Inn Cork City
November 18, 2017

Absolute great deal with AMOMA.COM. No hassle, easy to book and I can not recommend them enough. Thank you AMOMA.

Date of experience: November 15, 2017
New York
1 review
0 helpful votes
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Cost effective and easy to use service
November 18, 2017

This is a great service. The price was great. Everything thing went smoothly at check in and the room was exactly as advertised. Would definitely do this again.

Date of experience: November 15, 2017
GB
1 review
0 helpful votes
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Excellent location
November 18, 2017

We booked hotels in both Istanbul and Antalya. The booking process was simple, efficient and fast. Lowest prices offered at both locations which were our choices

Date of experience: November 15, 2017
Georgia
1 review
0 helpful votes
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Very good service
November 18, 2017

Very good service, fast, accurate, would book with you again. This is becoming annoying!

Date of experience: November 14, 2017
Philippines
1 review
0 helpful votes
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No hassle when we reached the hotel. Received ticket reservation or reference number in just less than a minute. Definitely good service!

Date of experience: November 14, 2017
Malaysia
1 review
0 helpful votes
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Hotel with easy access
November 16, 2017

Very close to bus stop. Buses no. 21 and 26 will bring you to Kallang MRT station, 2 stops away. There are buses direct to Bugis and Harbour Front. Room was small but clean. Bathroom was spacious. Shower and Wi-Fi were good.

Date of experience: November 13, 2017
Florida
1 review
0 helpful votes
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amoma.com
November 19, 2017

Simple a black hole in the internet! The use of a TIME LIMITED CLOCK during reservation is unacceptable. My recommendations is that as soon as your decide to proceed with the selection the customer shall have more the 30 minute to full fill all the information, also companies like AMOMA requiere to provide email information and information not related to the method of payment during the sudden dead time!

Date of experience: November 13, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi JOSE R.,

We take each customers feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID or your email address which you have used trying to make a booking on our website and one of our agents will contact you shortly.

Otherwise, you can also contact us through our on-page LiveChat or your customer account.

We remain at your service,
Your Customer Support team

Germany
1 review
0 helpful votes
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Great place
November 16, 2017

Best hostel ever great folk running it easy going very helpful free coffee which is a godsend easy access into town centre great healthy breakfast all 5 star

Date of experience: November 13, 2017
Maryland
2 reviews
1 helpful vote
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Awesome!
November 15, 2017

Absolutely the best way to travel to NY! I will use this service anytime I want to head into the city to see a show, grab a bite and to visit with my son!

Date of experience: November 13, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Mary E.,

We are very happy to have you as a customer!

Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.

Your AMOMA.com team

GB
1 review
0 helpful votes
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Break
November 15, 2017

2nd time at this hotel very pleased all round staff were very friendly and helpful. Room was very clean and spacious. As was all areas of the hotel. Would definitely return.

Date of experience: November 12, 2017
GB
1 review
0 helpful votes
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Lovely stay in Ester Hotel
November 13, 2017

This hotel was very good. The staff were friendly and helpful especially when my friend took ill on our trip. The food in the restaurant was extremely good and good price. Easy access to everything shops main square wawel castle. Round the corner from hotel is a great bagel shop. St Mary's Basilica is a must see. Pre book tickets a couple of days before you want to go as we went to the castle and it had sold out. Couldn't fault our stay at Ester Hotel.

Date of experience: November 12, 2017
Malaysia
1 review
0 helpful votes
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Capri
November 13, 2017

I never expected the room to be so expansive. It was good, and with a fabulous view too, especially from the rooftop.

Date of experience: November 11, 2017
Saudi Arabia
1 review
0 helpful votes
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Great location
November 13, 2017

Good service great location, however some rooms require furniture change
When i checked in the room given smoking smell was everywhere and furniture was very old. I complained and they resolved the issue, they upgraded my room to a great sweat

Date of experience: November 11, 2017
Italy
1 review
0 helpful votes
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OK
November 13, 2017

Buona la posizione, cortese il personale, ottima prima colazione, bella la biancheriam confortevole la camera.
L'unico neo è stato un problema con l'impianto elettrico per cui, appena rientrati in camera verso le 10,30, è andata via la luce e siamo rimasti totalmente al buio per circa 2 ore e mezzo in una camera non dotata di luce di emergenza. Il gruppo elettrogeno, ci è stato detto, copriva solo il corridoio. Procedevamo con la luce del cellulare... Questo ci ha creato tuta una serie di problemi e ci ha davvero stupiti

Date of experience: November 11, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Ciao Marialuisa,

Prendiamo seriamente il parere di ogni cliente e vogliamo ringraziarti per i tuoi commenti.

Siamo una piattaforma globale di prenotazione di hotel che lavora in modo indipendente dalle strutture. Ti preghiamo di notare che offriamo anche recensioni di clienti verificate in ogni pagina dell'hotel, in modo che tu possa saperne di più sul tuo futuro hotel.

Restiamo a tua disposizione,
Il Servizio Clienti

GB
1 review
0 helpful votes
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Stay
November 13, 2017

Booking easy could state a double or twin needed. Very nice hotel clean helpfull staff enjoyable nights stay

Date of experience: November 11, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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