AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Update to my previous review: After a few more phone calls AMOMA was able to refund my money for which I am grateful.
I booked a hotel for the incorrect day in NYC. I called and alerted them to this 3 weeks ahead of time, less than 24 hours after having made the reservation and have spent several frustrating hours on the phone trying to obtain a refund. The hotel has repeatedly reassured me that the reservation has been cancelled and that no charges were levied on Amoma yet they are unable to refund my money as they claim the hotel will not return their call. Furthermore, the hotel shared that this site repeatedly offers rooms that do not actually exist at the hotel, specifically ones with double beds. I will not use this company for future bookings.
Stay at Derek hotel was great.! Valet service is excellent! CALEB AND JACQUE. Very friendly and helpful!
Excelente pronto volveré a usar sus servicios para otra reservación mi buen servicio.
No tuvimos ningún problema
Through AMOMA.com I made a booking for a Hannover Hotel across from the airport and it was@ $60 less than going rate. I did bring my paperwork, the clerk was new and had to ask another how to handle my reservation.
It was quickly resolved.
Hotel was very good, shower, bed, good size sink could be a bit deeper but you can get by with it. The rooms could have a temperature gage in them it was very hot the first night had to sleep on top of the covers. Breakfast brilliant A1 plus
Clean room, pet friendly, nice indoor pool and jacuzzi, lovely grounds and restaurant onsite, easy registration and check out.
Hotel booked efficiently, in a good location, at a good price. Very comfortable, clean and spacious room. Breakfast included, good range of choices.
Last minute cancellation - no problems in that and very helpful with me working through the lateness. Full refund paid
Very nice, comfortable, clean apartment. Reasonable location.
Very comfortable 6' bed. Nice sitting area. Supermarket within 50meters
Smooth transactions, no hidden fees or costs at the other end. All was booked as requested. I had to ask if I had booked a room with a tub as I wasn't sure and they made sure the hotel provided me with that. I had a double bed in a single room but it was clean and comfy. Thank you for all your help
Excellent follow up. Everything went smoothly after handing the hotel clerks the "letter." saying this was the only charge I would be paying. Don't think they'd ever seen it though.
Great Customer Service! The pricing and availability were the best I have seen. I always shop these sites looking for a great deal but the AMOMA customer service was great.
On 5/3 booked hotel to NYC for two nights 5/19-5/21 and decided a few days later to book one more night Then decided to call the hotel and they said they only see the latest one for 5/21-5/22. Called all night to amoma.com now waiting for amoma.com to call me back with the 3rd party info. I pray I have the right answer. Finally got a rep that is suppose to call me back with an answer. Could not sleep all night. Very upset waiting. Also booked through them a rental car and will have to double check on that. If I get my bookings verified today, I will change my rating, But I am very very upset right now. My husband hasn't seen his mom in over a year, and we were planning a wonderful time in Brooklyn with her
Nice place, but noise from road.
Great breakfast, lovely staff, beach across the road and swimming pool
Everything was great only thing was the room said deluxe double which turned out to be a single because the hotel said they don't have that description but somehow you guys do?
Room with ac problems and smeal bad. Worst than motels. But no problems with the reservation with your company.
Hi Miguel,
Sorry for the inconvenience!
We tried to contact you by phone – however without any success yet. Please note that we are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected].
Your Customer Support team
My reservation been cancelled without any notice (I book it 3 months ago); Amoma and hotel push excuses to each other, and not honoring each other's booking; end out my schedule been totally screw up.
I will report to BBB and post mass emails on internet to warning other people skip you website, if they don't want screw up like me; Your website and service is scam and joke.
Hi Ray,
Sorry for any inconvenience caused!
We contacted you on 16.05.2017 by email to gather more information about your case. We are currently waiting for a feedback to resolve your matter and will get back to you as soon as we have received this info. Don’t hesitate to contact us at [email protected] if you have any questions in the meantime!
Your Customer Support team
The site was easy to navigate. I received a very competitive rate for whar was easily a five star room.
Never heard about this search before but
Proved to be very good and very accurate. No problems whatsoever.
The hotel rate from the AMOMA site was better than I could get through the hotel directly (and I am a priority member)! The booking was easy, and check-in a breeze. Thanks
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Deneen,
Please note that we contacted you on 17.05.2017 by phone and e-mail to resolve your matter. Feel free to reach out to us at [email protected] if you have any further questions about your booking!
Your Customer Support team