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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Called about a part and he couldnt find it at first but spent the time searching and found it, treated me with respect, not like a idiot. Im a mechanic so know what im talking about and they treated me like that. Shipping cost spot on and shipped fast.
So far everything I ordered from you has arrived in perfect condition and in the time promised. Also the parts fit perfectly and the price was reasonable.
I was about to pull the trigger on the flow master site when I was finishing up in my cart and saw ground for $300 so I checked out American Muscle. And saved
AT is my 'go to' for my truck accessories. Great selection and service, fair pricing and trusted company. My experiences with AT have been great and I will continue being a loyal customer.
Always prompt delivery, no disappointments and videos can be helpful
The bed cover I had ordered was the wrong size and the details of returning it by freight were not an option at time of purchase. Once I realize this error, I contacted the company and they said it could not be returned. However, when the bed cover showed up, it was severely damaged from transit, I didn't expect anything, but I did contact them to let them know how about the box was damaged. They made it right and had it picked up and returned. Because of them going the extra mile and making it right after receiving damaged product, I am buying another correct size truck bed cover from them. The first two items I have purchased from them the bed box and mat have been amazing.
Great products, good prices, excellent choice of shipping options, site was very easy to navigate as well. I will be using them again in the future.
Got a really good deal on and open box Amp bed step and two Amp side bed steps. Had a little time to browse. Lotta great looking products, definitely be back with my wallet.
I ordered a PPE transmission pan and they sent the wrong one but got the correct one to me fairly quick. They have great products with good prices. Thats what keeps me coming back
Easy to navigate and easily found what I needed. They got options!
Everytime I order something they always deliver beating expectations
Today is the 4/13 the last day your website says I would receive my shocks. The shocks didn't show up, I reached out to one of your techs and was told that I would receive tracking info in 24-48 hrs. So it will be at least a few more days to even get my tracking number. I ordered these on 4/6. It's been 7 days and no tracking number.
I should know better as you guys did this to me when I bought tires from you.
I will not be shopping your site again!
Hello Robert,
Thank you for taking the time to share your feedback with AmericanTrucks. We work hard to have orders shipped to our customers in a timely manner, this was not your experience, and we do apologize for this inconvenience.
We do our best to ship items from our warehouse, but there are times when we need to ask the manufacturer to ship the items, as we are out of stock and this is what occurred with your order. We do work hard to have the up-to-date inventory on our system, so we can make customers aware of correct shipping times, but there are situations when we submit the order with the manufacturer, we are then informed there may be a delay in shipping the item. WE understand this is a frustrating experience and we do apologize for this situation.
In reviewing your order, we do show the rear shocks shipped out on 4/13 and were delivered on 4/17. Due to this delay, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 7/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Always verifies to make sure it fits my truck, love the customer gallery to see how it will look on my truck. Overall great website
Consistently has quality products and ships upon notifications and I personally have never had any issues or products less Than value as described, I will definitely be a reaccuring customer 100 %!
For years i have been shopping with and American muscle and would love to give a shout out to Sam and i always had bonus rebates they even help me to purchase more items. Thanks you all i really appreciate you all and what you all do.
Found everything I needed on the website. Great product pictures and videos available to help me decide which product I wanted.
I have had great experience with American Trucks in the past when I have ordered. The products are always as they are described.
They are very helpful, they would tell you what would work or not work on your vehicle and that is very nice to know.
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Hello Sam,
Thank you for your recent order and for taking a moment to share your feedback with AmericanTrucks.
You are correct, we do offer free 2-3 Day Delivery on most items, see Product Page for details. There may be some items that we cannot ship in this time frame, but it is a goal of ours to ship orders to our customers in a timely manner.
We show that you recently placed an order for the PowerStop Z17 Evolution Plus Clean Ride Ceramic Brake Pads and Rotors on 4/13/2026. After the cutoff for our warehouse on that day. The order shipped on 4/14/2026, and we show the item was delivered within the time frame on 4/16/2026. If you were referring to a different order, please send that order information to Satisfaction@AmericanTrucks, com and we will be happy to review the order and see why there may have been a delay in the delivery.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy