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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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My son is restoring a 1989 mustang and you have had everything he needed. Fast service and shipping.
Don't know much about cats and accessories these were a gift and I can't comment on the quality of the products yet but I can say the shipping was much quicker than I expected thankfully! Will be purchasing from American muscle again!
My experience with this company was a great 1...altho my order was wrong this company made my return a very easy process...I will definitely be ordering from them again!
First of all customer service is horrible due to nobody knowing anything truly about car parts other than looking up their website data descriptions. You get hung up on when they can tell your calling them out for faking knowledge of a part when you both can see the same web page…. I feel like the website needs to reviewed and refreshed with better specifications due to overwhelming information that is just copied and pasted to mirror the products. I ordered a carbon fiber hood for my Camaro and the site has 2 of the same types but only difference is naming them one and two, really? The pics are the same, data same, price same, where now I'm left hoping I got the right hood for my car. Wish me luck as this was not the experience I expected from American muscle but felt more like Craigslist or offer up.
Everything on it was great except the fact it came with the wrong hardware I had to go purchase my own bolts that were missing. Other than that quality is great and shipping was fast.
Hello Jeffrey,
I apologize you got the wrong hardware for your Mustang Bar Stool! I'm glad you were able to find the missing hardware locally, but we would like to make this right for you. I left a voicemail earlier, but feel free to reach out to myself or any of our service representatives so we can fix this.
Thanks,
Desiree
(888) 235-0073 x1320
Had my gift cards within a few days made it easy to order online
I love it first time purchasing hoping for the best update i got the tazer and i can say im highly satisfied did everything it was supposed to do and installed it in nooo time though it didn't come with instructions its a simple installation
I call regarding a Cobbs tuner. My question was answered and customer service was excellent. Fast shipping. Definitely recommend shopping for all your parts here.
The product is authentic and loved the fast shipping process it arrived just in time
I could not beleave I receave so quick, I think it took 3 days now thats service I haven't put it on yet so I can't say any thing about the sound it, but it is a quality built muffler I can say that. I will have to up date this next week.
Super fast service, especially in Christmas time. Really good prices.
I have always had good experience with ordering from american muscle. It's easy fast and products are good.
Easy to order from the site. Recommended by my son who owns a mustang and is a mechanic by trade
I experienced multiple delays even with paying for express shipping I was also told it got lost in transit and then the package ended up showing up the next day.
Hi Rafael,
Thank yo for responding to my follow up on your review. It was my pleasure assisrting you.
Kelly
One of the pieces RH was not painted correctly. The caps that go on the sides are 2 of the same side LH and studs on them have no fit for LH and RH pieces spoiler. Spoiler recieved today. Already made a report with pictures I don't know if everything new gets sent or just the wrong or damaged pieces. Please advice.
Hi Gabriel,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
I ordered a part for my son's Challenger as a birthday present. The process online was quick and simple. The package was shipped within 1 business day and arrived the day after I ordered it.
I only ordered a Gift Card for my son. The process of ordering it was quick and easy. I just wish there were more amount choices.
I love shopping at American Muscle. They have a huge assortment of quality parts and accessories for your vehicle. Customer service is also top notch! Highly recommended
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel,
It was great talking with you on the phone this afternoon! I'm glad we got everything taken care of, and if you need anything else do not hesitate to reach out to me.
Thanks,
Desiree
(888) 235-0073 x1320