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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Amazing delivery and not for a terrible price! Got my item delivered on time and in perfect condition!
Ordering was easy, parts arrived quickly. Happy with purchase
I spent $1600.00 on tires, rims, tpms, lugs, lug locks and paid for mounting service, tires were mounted and balance w/o tpms! Only got 3 tires. I was told my 3rd tire was on the way only to find out its been sitting at FedEx for two days. Missed my appt for install. Because tires weren't shipped together, one is stucked at FedEx (Athens) waiting on a new label with no delivery date as of now! I ordered on 1/2/2025 so I have 3 tires sitting in my garage not sure when I can get them installed. 😑
When I took the lower grille out of the package the top left of the plastic was broken off. And the piece was still in the plastic wrap
Very good yes. ………………………………………………………………………………………………..
Awesome experience.very helpful individual.additional part was looked up for me that I didn't see in catalog.
Great service exactly what I asked for generally on time have used before
It was a great service, fast delivery and the quality of the product is amazing, I recommend it 100%, great company.
I called in to ask for recommendations from the exhaust team. I wish I could remember the name of the young man that assisted me. He was very helpful and quick. He answered all of my questions with ease. Every experience I've had with American Muscle has been positive, even in the event of a return. Many thanks to the American Muscle team!
Cai was shipped very quick received it in 3 days also part was exactly what they said!
I've bought a bunch of stuff from these guys and I've never been disappointed
My experience was ridiculous! I've received no tracking information no communication, I have emailed three times I don't know where my product is when I'm getting it or anything I will not do business with them again because of this
Not too dull but definitely not leveled out before they're sent spent a while making them line up properly but that's okay I like them they look sleek
I have always been happy with my orders from American Muscle. Good quality and fit. The prices are acceptable (they have to make money) and the quality has been great. Shipping has always been quick and well packaged. No complaints here.
So far seems to be ok. Haven't received product yet
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Lawrence,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly