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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,224 reviews

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Kansas
1 review
0 helpful votes
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Quick & cheap
January 18, 2025

Amazing delivery and not for a terrible price! Got my item delivered on time and in perfect condition!

Date of experience: January 7, 2025
South Carolina
1 review
0 helpful votes
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Easy peassy
January 18, 2025

Ordering was easy, parts arrived quickly. Happy with purchase

Date of experience: January 7, 2025
Georgia
1 review
0 helpful votes
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I spent $1600.00 on tires, rims, tpms, lugs, lug locks and paid for mounting service, tires were mounted and balance w/o tpms! Only got 3 tires. I was told my 3rd tire was on the way only to find out its been sitting at FedEx for two days. Missed my appt for install. Because tires weren't shipped together, one is stucked at FedEx (Athens) waiting on a new label with no delivery date as of now! I ordered on 1/2/2025 so I have 3 tires sitting in my garage not sure when I can get them installed. 😑

Date of experience: January 7, 2025
Support R. AmericanMuscle Rep
over a year old

Lawrence,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you
Kelly

GB
1 review
0 helpful votes
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One of the items I got was broken
January 18, 2025

When I took the lower grille out of the package the top left of the plastic was broken off. And the piece was still in the plastic wrap

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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👍 yes
January 18, 2025

Very good yes. ………………………………………………………………………………………………..

Date of experience: January 7, 2025
Connecticut
1 review
0 helpful votes
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2022 SXT lugnuts
January 17, 2025

Awesome experience.very helpful individual.additional part was looked up for me that I didn't see in catalog.

Date of experience: January 2, 2025
Missouri
1 review
0 helpful votes
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Great service
January 17, 2025

Great service exactly what I asked for generally on time have used before

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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Good
January 17, 2025

Excellent.……………………………………………………………………………………………………..

Date of experience: January 7, 2025
Florida
1 review
0 helpful votes
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Great service and fast delivery
January 17, 2025

It was a great service, fast delivery and the quality of the product is amazing, I recommend it 100%, great company.

Date of experience: January 6, 2025
Utah
1 review
0 helpful votes
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Brake pads and rotors
January 17, 2025

Had questions about fitment and got all inquiries answered.

Date of experience: January 5, 2025
Missouri
2 reviews
0 helpful votes
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Survey
January 17, 2025

I purchased a hubcap piece for my son's Mustang and the part came as ordered and on fast.

Date of experience: January 5, 2025
Arizona
1 review
0 helpful votes
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Styling bar
January 17, 2025

Easy to order and good price. Looking forward to seeing it on my car.

Date of experience: January 5, 2025
Pennsylvania
1 review
0 helpful votes
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Great customer service.
January 17, 2025

I called in to ask for recommendations from the exhaust team. I wish I could remember the name of the young man that assisted me. He was very helpful and quick. He answered all of my questions with ease. Every experience I've had with American Muscle has been positive, even in the event of a return. Many thanks to the American Muscle team!

Date of experience: January 5, 2025
Texas
1 review
0 helpful votes
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92 mustang sr performance cai!
January 17, 2025

Cai was shipped very quick received it in 3 days also part was exactly what they said!

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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Fits great, easy to install
January 17, 2025

I've bought a bunch of stuff from these guys and I've never been disappointed

Date of experience: January 5, 2025
Texas
2 reviews
0 helpful votes
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No communication
January 15, 2025

My experience was ridiculous! I've received no tracking information no communication, I have emailed three times I don't know where my product is when I'm getting it or anything I will not do business with them again because of this

Date of experience: January 4, 2025
Georgia
1 review
0 helpful votes
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Lights are a tad odd
January 14, 2025

Not too dull but definitely not leveled out before they're sent spent a while making them line up properly but that's okay I like them they look sleek

Date of experience: January 4, 2025
South Carolina
1 review
0 helpful votes
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I have always been happy with my orders from American Muscle. Good quality and fit. The prices are acceptable (they have to make money) and the quality has been great. Shipping has always been quick and well packaged. No complaints here.

Date of experience: January 12, 2025
North Carolina
1 review
0 helpful votes
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Making a purchase
January 14, 2025

So far seems to be ok. Haven't received product yet

Date of experience: January 4, 2025
Iowa
1 review
0 helpful votes
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Carbon Fiber
January 14, 2025

Easy ordering. Received prior to to estimated receipt date.

Date of experience: January 4, 2025