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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Have placed multiple orders over the years and every one gets canceled within minutes all while they still owe me almost $200
Excellent web site fast delivery and great customer service
No true experience other than I ordered the part and it came in as scheduled
Thank you
Nice kit without tune, better throttle response, nice sound. Worth the money
Fast and easy purchase. Excellent info and video support about product. Can wait for it to come.
Was exactly what they said product was. Installing soon.
Great job, received my order. Very satisfied with all items I have received.
Have had nothing but good experience's. Tried one of the other pony parts stores for the same item. Was not satisfied, I will be staying with A. M for all my part and accessory needs.
Product was delivered two weeks later than the initial date of delivery. And there was no instructions were included.
Found what I wanted, placed my order and it was on the way before I knew it.
Love this place easy to buy and get parts to get my ride ready and looking amazing
Nothing was damaged package arrived on time no complaints there. The box was just a little destroyed and looked like it could have handled better.
This is a good product. Perfect fit and easy to install
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Fantastic, very pleased with the product and shipping process!
American Muscle have been a great experience. I've ordered from them before and they deliver. My recent experience, FedEx lost my rotors and pads but American Muscle quickly responded and notified FedEx about my order not being delivered. Had FedEx lost my order, American Muscle representative told me I would receive a replacement. However, FedEx was able to find my lost package and deliver 3 days after I notified AM. For sure, I'll be ordering again for future SCAT Pack needs.
Excellent service. Previous paid for 2 day delivery and I got the item 5 days later.
I recently purchased a new 2021 Mustang GT and of course needed to accessorize it to my liking. American Muscle had everything I wanted at fair prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257