Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Parts fit perfectly. However, one of the 3.5 clamps was frozen and unusable. Cannot find a matching clamp anywhere.
Do your homework first. Check out the forums and reviews on the parts you are interested in, shop around for the best price from a REPUTABLE DEALER and then go to American Muscle for your muscle car parts... you won't regret
Have ordered thousands of dollars in parts for my Shelby gt500 never have gotten my military discount nor the promotion pricing.
Hello Martin,
I just sent you a follow-up text inquiring about your review that you left us. At your earliest convenience, please let us know, and we will be happy to assist you further.
Allison
I am addicted to buying performance parts for my Shelby gt500
I was impressed with the knowlegible person who took my order and how quickly it was delivered.
Web ordering g easy, concise and good product choices
I ordered the front splitter and the side skirts for a 2020 camaro ss and everything came back very well packaged and parts were easily assembled with the hardware that was provided
5 Star products with A+ service and the best place for mustang parts and accessories.
Excellent service all the way around. Can't blame AMM for the bad bmr lower control arm brackets. Holes were misaligned on the first set and the second set was worse. Ended up drilling out the holes to make it work. But service has been good.
Excellent and friendly service when I called an order in. Excellent delivery times as well.
Parts as described. Had a couple get scared up and needed replenishments and matched perfectly
AM always has competitive pricing and its always great to be able to ask question on the chat.
Great experience, quality products, fair pricing and shipped on time.
Top quality items, great prices and quick delivery. The video tutorials were very helpful and walk the DIY through each step in the installation process.
Love the website and all the functions and layout of it, just wish there was detailed descriptions and measurements of items
I've always had good experiences with American Muscle, thanks so much guys.
First time ordering, Very easy to order on line. Package was ordered yesterday and already shipped out.
Very satisfied with quality of the products that I've purchased and the timeliness with which the shipping was executed
Everything is easy and the price is spot-on. Simple transaction.
Was a bit dissatisfied with an order, however upon reaching out to the company with my complaints. They more than satisfactorily rectified my issue. Made my next order right after.
The customer service at AM is outstanding, from processing a sale or providing a refund.
Sometimes people understand sometimes it's like talking to a bag of bricks
Most of the people are great but I kept one person today failed to send me a discount which I won't say who it was
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Hello Kyle,
I just left you a voicemail offering some additional assistance and resolutions. If you need anything else in the meantime, please feel free to call me back.
Allison