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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Fast service, items delivered as promised! Worked perfectly for my 2006 stang
I have been shopping with AM for a few years, this year we ordered parts that were in stock and a 3 day shipping as usual, this time the part did not arrive, needed 2-3 more days for lost ticket, all tracking said was it was awaiting pick up...then all of a sudden it arrived a week later.
My order showed up on time and everything looks great
Easy transaction! Been waiting for these to come into stock and go on sale.
I only had one small issue to do with delivery date but it was cleared up and the part for my car was correct. Customer service was nice, and I will use AM in the future aga8n
I am very sorry to hear that.
I see you have contacted our customer service.
If you have any other questions, please let me know.
Amy
EXT 1257
My husband and I placed an order on Tuesday and received it on Saturday in the same week. Their customer service is phenomenal! I would definitely recommend American Muscle to anyone looking for items for their Mustang. We are definitely going to do more business with them in the future.
Grabbed the MMD v series spoiler, showed up on time, looks great, not a single issue. Now to paint and get it on!
Everything came in on time. Thank you for such great service.
Showed up on time. Installed and didn't have to adjust sound, looks like factory set was right on point!
Smooth process for ordering as usual, shipped quickly. Very pleased with the items, they fit perfect.
I'm very happy how quick and responsive the company is. The site is very easy to use too. My hesitation about the future is regarding the shop labor you can purchase ahead of time on your site. It would be helpful to see a list of people you might select for customers to choose before they buy. I'm sure many feel the same when they already know several mechanics in the area that are not reliable. That's far too common unfortunately. I would buy more, especially a cat back exhaust, but I have trouble finding a good mechanic in the area to do it and I have no clue who you would choose. I don't want to me stuck. Other than that, I'm very pleased so far.
This is my second time buying, I absolutely love how easy installation always is. Products are always correct fitting for my car!
Fast shipper.
Headlights look good.
But there is no visible means to adjust them.
Thank you for your feedback!
I have sent you an email that contains the PDF guide
That will show you just how to adjust these.
If you have any questions, please let me know.
Amy
EXT 1257
Ordered a specific part for my car, it was a good price, good quality, and came on time. Very nice to send a follow up email I appreciate customer service like that. Would order from here again!
Went to the website found exactly what I needed, the fitment tool made it easy as picking up the cell!
Great product, good response time. Lost my order but immediately corrected the mistake and I got my exhaust in a reasonable time.
Thank you for your feedback!
If you need anything else, please let us know.
Amy
EXT 1257
Parts are delivered on time like advertised. Love the coupon deals
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
If you would like to discuss your experience, I
Would be happy to speak with you about it.
Amy
EXT 1257