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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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One wheel came damaged, and another took an extra 3 days to deliver.
The acrylic shown in the picture ad is not included.
I am so sorry to hear that.
I tried to reach out to you via phone to apologize.
I see that we have shipped that replacement part out to you.
If you have any questions, please let me know.
Amy
EXT 1257
The experience was good and American muscle everything very good product. I will chat with you again.
It's a much improvement with bama tunes on 3.7 mustang. Seen the increase in power the min I started. Thanks again.
On time as usual. Thanks for the catalog.like that it was only mustang items instead of all kinds of different cars.
Received my order and was was pleased with the timeliness and quality.
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It's a fantastic look on my stang it's just I wish it fit better. I can't seem to get the end of the headlights to fully go in, and you have to finesse some of the clips, not as easy as it says it is. But overall looks good and I love it, just not the best quality on the strip and fitment.
Thank you for your feedback.
If you have any questions or need assistance-
Please let me know. I would be happy to help.
Amy
EXT 1257
So far so good. But it needs at least 50 characters, so here they are
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257
I was at work and it was there when i got home I didn't even have to deal with driver so it was great
Purchased the front chin spoiler, open box, with some slight scratches. Received as expected without the screws, and some slight scratches. There was lots of packing paper in the box supporting the product, but they didn't wrap the three plastic pieces to prevent any more scratches from happening.
It was really easy. I had called with a question and the lady that helped me was such a joy to talk to.
First part of order went good so far and waiting on my exhaust will it really take 4 to 6 weeks, that seems pretty long.
I ordered a set of BBK headers for my 2004 Mustang V6. I received them in a timely manner, although it was longer than AmericanMuscle said it would be. I took the parts to my mechanic and received a call later from the shop stating that BBK/American Muscle had sent me two driver's side headers rather than a pair. I never thought to check for something like that; at roughly $450 for the pair, I shouldn't have to. I will say that AmericanMuscle did a great job of handling the issue and immediately shipped out a replacement. However, my car ended up sitting in the shop several days longer than expected. I'm not sure if this was an AmericanMuscle or BBK error, but the quality control should be better regardless.
I am so sorry to hear about your experience.
I am happy to hear we were able to assist you with this.
If you have any questions- Please let me know.
I would be happy to help.
Amy
EXT 1257
So far three out of the four wheels that I ordered came damaged and scratched which I'm very disappointed about. Also the TPM sensors came damaged as well
I am very sorry to hear about your experience.
I see you have reached out to our customer service.
If you have any questions- Please let me know.
Amy
EXT 1257
Thanks to the you tube video, installation was a breeze.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I have reviewed your order and I see you have reached
Out to our customer service. If you have any questions-
Please let me know.
Amy
EXT 1257