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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Excelente servicio, entregado en el tiempo estimado y en perfectas condiciones.
I had to return the products because the Camaro badge on the fenders was in the way. The Customer Service Agent was great and the process was very easy.
Purchase wqs easy and the payment wqs even quicker lol. Delivery took a few days and it came in perfect condition. Took it to the local shop and hot it installed a day later. This thing is strong and it drives like a champ.
La orden llegó rápido,sin ningún problema y estoy contento
10/10 every order being purchase, can't beat deals, always ships quick with care and always makes sure items are suitable with the car.
American muscle is my go to place for adding that special touch to my car. Great options, quick service and great products. Thank you.
I was really nervous I had to go through the dealer to get brake and rotors which would have been a little over 2k out the door. You guys saved me over 1700$ with this product. These brakes and rotors fit my 392 charger like a glove. Can't believe how much I saved.
Had the spoiler all painted, pulled off the old one, attached the hardware, but none of the holes in the trunk lined up. Had to drill all new holes for the spoiler to fit. Including the 2 outside bolt holes, they were a 1/4" closer together than the old spoiler holes. Other than that the spoiler was fine and looks good installed.
Needed customer service. Called twice. Went to message saying no customer service was available.
Super easy to install, and looks great
Just lays low on the sides but just some corner adjusting in the drive to not be scraping, looks great for sure
Ordered new set of R/T floor mats
Never received my order Did Chat to see what happened told me they were out of stock and now I would have to wait 2 more weeks without ever being notified
I am sorry to hear about the delay you had with your floor mats.
If you would like to discuss- I would be happy to speak with you
About your experience.
Amy
EXT 1257
Easy to navigate thru their shipping method ordered my parts an we're in a timely manner
Never late on shipping and always the right parts.
Great variety and products, but shippings is slow, item reviews are filtered and picked (multiple items with the same reviews from same people "buyers".
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
If you have any questions-
Please let me know.
I would be happy to discuss your feedback.
Amy
EXT 1257
Order was shipped fast and arrived accurately. What you expect from all vendors but seldom receive. Thank you AM!
Easy to navigate the website and easy to order. Item came as described.
Easy to navigate the website, excellent service, fast shipping and awesome product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize, on Labor day we do have shortened hours.
I see that you have contacted our customer service.
If you have any other questions- Please
Let me know.
Amy
EXT 1257