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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Strut bar fit perfectly on my 2005 Mustang. Thank you looks great for the upcoming car show.
Excellent quality, easy to install and the improvement of the car response is felt immediately. I am very happy with the product
I have received multiple emails with shipping confirmation, date that it shipped, and even "did you receive your order". Great customer service!
The bracket I ordered failed to come with instructions or even proper fitment to clear the bumper. I feel that the overall quality is lacking in the part. The main license plate holder uses nuts in instead of a plastic keeper and has to be bent away from the car so that the nuts don't rub the bumper. I think for 120 bucks it should be much better.
I ordered because I was looking at arrival time. It's made in China, It's aluminum and so flexible I can bend it with bare hands. It's working fine for now. Ordered a better one to swap as I don't think this will last long.
If you have any questions about your item-
Please feel free to reach out to our customer service.
You can call or chat in. We are happy to help.
Amy
EXT 1257
Tried to take advantage of the 20% Labor day sale and the code wouldn't work. Package came in damaged, radiator had minimal damage. Looks great,works great and easy to install.
No contact from the carrier. Came home to find the box sitting out front of my house. No way for me to inspect the product. Not what I was expecting after paying $200 extra dollars because I didn't have a dock
Please, if you have any questions or need assistance with your item-
Our customer service is happy to help.
You can give us a call or reach out via chat.
Thank you.
Amy
EXT 1257
Shipping came in 2 days. Install was 2 hours on jack stands. Remove the oem and put in new. Nothing beats the sound of the ATAK
I ordered black racing stripes and got white ones. I also ordered a blue spoiler and got a black spoiler
I am so sorry to hear that.
If you have any questions or if you would like
Assistance with your items-
Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257
My parts came in a day earlier then they where supposed to so that's good
The order was quick and easy! And it arrived in a timely manner in a nicely packed box!
The decal looks to be of good quality. Not installed yet, but anxious to see it on our 2023 Challenger.
Good package just gott here yesterday. Will have to wait to put it on
Arrived in a box and was easy to
Install, half the price of the competitors
All parts were in stock and ready to be shipped and couldn't find that anywhere else.
DO NOT BUY SETS OF WHEELS FROM AMERICAN MUSCLE. They sent me 3 wheels in one color and 1 wheel in a completely different color. And now refuse to make it right. They said there is nothing they can do because of strict refund policy of 30 days. I had the wheels in my garage until I had them mounted and noticed the color difference. I'll never buy from American muscle again. The center cap is correct on a different wheel of a completely different color. The customer support representative suggested I sell the one off colored wheel so I can purchase the correct wheel from them. I can't believe the blatant disregard of not acknowledging their mistake. I have spent over $6,000 on their website and that was absolutely the last order I will ever place.
I am very sorry to hear about your experience.
If you would like to discuss- Please let me know.
I would be happy to speak with you.
Amy
EXT 1257
Paid extra for 2 day shipping and it finally shipped the day it was supposed to arrive!
I am so sorry to hear that.
I have left you a voicemail.
If you have any questions-
Please let me know.
Amy
EXT 1257
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


I am so sorry to hear that you feel that way.
If you have any questions about your item-
Please reach out to our customer service.
We would be happy to help.
Amy
EXT 1257